SoGoSurvey

SoGoSurvey

Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne

4.7/5 (608 avis)

SoGoSurvey - Présentation

Description du logiciel SoGoSurvey

SoGoSurvey est un logiciel basé sur le cloud pour la création d'enquêtes, de sondages, de questionnaires et de formulaires en ligne à l'aide d'outils de personnalisation, de distribution et de reporting. Doté de fonctionnalités incluant une bibliothèque intégrée de modèles, une base de données de questions commune, une ramification, une logique de saut, une interface glisser-déposer et bien plus encore, il vise à rendre la création d'enquêtes personnalisées aussi simple que possible.

Conçu pour fournir une plateforme de collecte et d'analyse de données tout-en-un, SoGoSurvey permet aux utilisateurs de créer plusieurs enquêtes, sondages, questionnaires ou formulaires pour une distribution en ligne sur toute une gamme de plateformes, y compris web, e-mail, réseaux sociaux et SMS. Grâce à l'interface glisser-déposer, ils peuvent créer des enquêtes soit à partir de rien à l'aide de divers éléments et types de questions, soit en personnalisant l'un des nombreux modèles intégrés. Ils peuvent ajouter une logique de saut et une ramification pour améliorer et personnaliser l'expérience du répondant et pour s'assurer qu'aucun temps n'est perdu sur des questions non pertinentes.

Une fois les enquêtes créées et partagées, les utilisateurs peuvent suivre l'engagement des réponses et bénéficier des reportings et analytics en temps réel de SoGoSurvey pour obtenir un aperçu visuel de l'engagement via des graphiques à barres, des diagrammes, des rapports statistiques, des rapports conditionnels, des rapports de tableaux croisés, des rapports de comparaison, des rapports de tableaux croisés dynamiques, des tendances de réponse et des rapports tarifaires, etc. Les données d'enquêtes collectées peuvent être exportées vers Excel, Word, .CSV, .XML, HTML et d'autres formats.

SoGoSurvey - Présentation

Prix

À partir de
299,00 $US/année

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

SoGoSurvey - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
arabe, chinois (simplifié), chinois (traditionnel), tchèque, néerlandais et 17 autres, anglais, finnois, français, allemand, hébreu, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, thaï, turc, ukrainien

Captures d'écran

Capture d'écran pour SoGoSurvey :
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SoGoSurvey - Avis

SoGoSurvey - Avis

Note globale
4.7
/
5 608 avis
Excellent
447

Très bien
144

Moyen
12

Médiocre
2

Mauvais
3

Rapport qualité-prix
4.5
Fonctionnalités
4.6
Simplicité d'utilisation
4.6
Support client
4.7
97% des utilisateurs recommandent cette application
Kathryn H.

I use SoGoSurvey to create online forms and it gets the job done beautifully!

I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!


Traduire avec Google Translate
Cindy H.

User Friendly Software and Responsive Company

SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.


Traduire avec Google Translate
Cris W.

Easy to Use, Great Features for the Cost

I wanted a simple tool that I could use to create surveys including automatic responses so that I could continuously collect data on personality. SoGoSurvey was perfect for my needs - reasonably priced and including the features I needed. Embedding in my academic page is very easy and their customer service is very good.


Traduire avec Google Translate
Utilisateur vérifié

Online survey tool that relies on most other competitors for it's product features

Good for use, heavy on pockets!


Traduire avec Google Translate
Valerie C.

Easy for All to Use

They have great customer service, quick to respond with good information.


Traduire avec Google Translate
Kathryn H.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 1 001-5 000 employés
Translate to français

I use SoGoSurvey to create online forms and it gets the job done beautifully!

Logiciel utilisé tous les mois pendant plus d'un an
Publié le 07/12/2018
Provenance de l'avis : Capterra

I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Avantages

This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them.
I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package.
Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free!
I am very happy with SoGoSurvey and plan to continue using the software.
Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Inconvénients

I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Cindy H.
Secteur d'activité: Arts de la scène
Taille de l'entreprise: 51-200 employés
Translate to français

User Friendly Software and Responsive Company

Logiciel utilisé Autre pendant plus d'un an
Publié le 26/12/2019
Provenance de l'avis : Capterra

SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Avantages

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Inconvénients

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Translate to français

Réponse de SoGoSurvey Enterprise

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours.

I have passed along your accolades to our support team. I know they will be very appreciative! :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Cris W.
Secteur d'activité: Enseignement supérieur
Taille de l'entreprise: 501-1 000 employés
Translate to français

Easy to Use, Great Features for the Cost

Logiciel utilisé Autre pendant plus de deux ans
Publié le 12/12/2019
Provenance de l'avis : Capterra

I wanted a simple tool that I could use to create surveys including automatic responses so that I could continuously collect data on personality. SoGoSurvey was perfect for my needs - reasonably priced and including the features I needed. Embedding in my academic page is very easy and their customer service is very good.

Avantages

It's easy to use and allows me to group multiple questions into one category to report the results to participants. When participants know they will see their results, they are more likely to respond to the survey. I also feel that for the features provided, the software is reasonably priced. My institution purchases Qualtrics, and while excellent, that software is priced beyond the means of typical individual researchers.

Inconvénients

Since I'm so interested in the reporting features for participants, I'd love to see more bells and whistles there - for example, the ability to automatically calculate the overall averages for categories and contrast that average with the participant's would be very helpful. However, I understand that such an advanced feature would be unreasonable for the charged price.

Translate to français

Réponse de SoGoSurvey Enterprise

As always, we're so pleased to be your platform of choice for your research, Cris. Thank you for taking the time to leave a detailed review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Services d'information
Taille de l'entreprise: 5 001-10 000 employés
Translate to français

Online survey tool that relies on most other competitors for it's product features

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 30/01/2019
Provenance de l'avis : Capterra

Good for use, heavy on pockets!

Avantages

Customer support is the main thing that I can talk about this survey software.
There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.
The overall user interface is decent, although, it cannot be compared to the other brands.
It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).
However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.
Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Inconvénients

It copies a lot of other survey tools and tries to replicate their premium functionalities.
The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.
The tools are way too expensive and no comments on how their overall performance or scalability measures are!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Valerie C.
Secteur d'activité: Gestion de l'enseignement
Taille de l'entreprise: Auto-entrepreneur
Translate to français

Easy for All to Use

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/01/2020
Provenance de l'avis : Capterra

They have great customer service, quick to respond with good information.

Avantages

This survey platform is so easy for both the administrator as well as the survey respondents to use.

Inconvénients

Nothing, it works great. I don’t have anything bad to say about it.

Translate to français

Réponse de SoGoSurvey

We love hearing this, Valerie! Best of luck with your future research. :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9/10
Basé sur 608 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SoGoSurvey - Prix

SoGoSurvey - Prix

À partir de
299,00 $US/année
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.5/5
Basé sur 608 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SoGoSurvey - Fonctionnalités

SoGoSurvey - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.6/5
Basé sur 608 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

SoGoSurvey - FAQ

SoGoSurvey - FAQ

Voici quelques-unes des questions fréquentes sur SoGoSurvey.

Q. Quels sont les types de licence disponibles pour SoGoSurvey ?

Types de licences disponibles pour SoGoSurvey :

À partir de: 299,00 $US/année

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel SoGoSurvey ?

Nous n'avons pas d'informations sur les fonctionnalités de SoGoSurvey.

Q. Qui utilise SoGoSurvey ?

Utilisateurs habituels du logiciel SoGoSurvey :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues SoGoSurvey est-il disponible ?

Langues dans lesquelles SoGoSurvey est disponible :

arabe, chinois (simplifié), chinois (traditionnel), tchèque, néerlandais, anglais, finnois, français, allemand, hébreu, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, thaï, turc, ukrainien

Q. Quels sont les types de licence disponibles pour SoGoSurvey ?

Types de licences disponibles pour SoGoSurvey:

Gratuit, Abonnement

Q. SoGoSurvey prend-il en charge les appareils mobiles ?

Appareils pris en charge par SoGoSurvey :

Android, iPhone

Q. Avec quelles applications SoGoSurvey peut-il s'intégrer ?

Applications s'intégrant à SoGoSurvey :

Asana, Caspio, Google Analytics, Google Drive, HubSpot Marketing, Mailchimp, Salesforce Sales Cloud, Trello, Twitter, Zendesk

Q. Quelles sont les ressources d'aide disponibles pour SoGoSurvey ?

Ressources d'aide disponibles pour SoGoSurvey :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo