NinjaRMM - Présentation
Description du logiciel NinjaRMM
NinjaRMM est une plateforme de supervision et de gestion à distance centrée sur la sécurité et basée sur le cloud. NinjaRMM est dotée d'une technologie de surveillance à 360 degrés, d'une place de marché informatique et d'intégrations avec Autotask, ConnectWise et RepairShopr. NinjaRMM vise à fournir une solution simple aux professionnels de l'informatique et aux prestataires d'infogérance (MSP).
NinjaRMM - Présentation
Prix
NinjaRMM - Fonctionnalités
Media
NinjaRMM - Avis
NinjaRMM - Avis
Best RMM tool on the market
I manage an in-house IT department and we always struggled with tracking hardware, history, and status.
No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.
Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.
This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.
Best RMM for the money and features
Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.
RMM with not enough going on for it
None. We choose not to use this software as it didn't do what we wanted it to do.
Ninja Review
We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.
Ninja meets all requirements
I support about 100 desktops and 5 servers with Ninja. It’s my lifeline to my clients and saves me untold hours by not having to go onsite and by automating many routines.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Best RMM tool on the market
Avantages
Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on.
The integrations have been a huge help. Their documentation is precise, easy to follow and accurate.
Our account manager actually cares and checks in on us every 2 weeks.
Good vendors are so rare, no matter the product. I'm not really sure I could love this product and this company any more than I do.
Inconvénients
The only things I can think that I wish was if Ninja made some their own basic ticketing system. That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like. I know Ninja would crush it if they made a simple one of their own that was tightly integrated with the Ninja portal.
Also, the NMS deployment is slightly clunkly. I would like Ninja to bring that in house too.
Best RMM for the money and features
Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.
Avantages
Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.
Inconvénients
The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.
RMM with not enough going on for it
None. We choose not to use this software as it didn't do what we wanted it to do.
Avantages
I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.
Inconvénients
Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.
We have been using Kaseya for 5+ years and it is so much better and easier to use.
Ninja Review
We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.
Avantages
Ease of use and features is the main reason. The product was easy to deploy compared to the older one we moved away from. Anti-Virus feature and TeamViewer add on.
Inconvénients
The reporting functions need some improvement as well as the backup functionality.
Ninja meets all requirements
I support about 100 desktops and 5 servers with Ninja. It’s my lifeline to my clients and saves me untold hours by not having to go onsite and by automating many routines.
Avantages
The interface is what I like best. It is clean and easy to navigate, even though there are a lot of features. You can choose to stay simple on the surface or go deeper for more tools.
Inconvénients
I wish they had more routine training for the more complex aspects of the program. There’s a lot to learn that would help me but I need some hand holding!
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
NinjaRMM - Prix
NinjaRMM - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
NinjaRMM - Fonctionnalités
NinjaRMM - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
NinjaRMM - FAQ
NinjaRMM - FAQ
Voici quelques-unes des questions fréquentes sur NinjaRMM.
Q. Quels sont les types de licence disponibles pour NinjaRMM ?
Types de licences disponibles pour NinjaRMM :
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel NinjaRMM ?
Nous n'avons pas d'informations sur les fonctionnalités de NinjaRMM.
Q. Qui utilise NinjaRMM ?
Utilisateurs habituels du logiciel NinjaRMM :
Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME
Q. Dans quelles langues NinjaRMM est-il disponible ?
Langues dans lesquelles NinjaRMM est disponible :
anglais
Q. Quels sont les types de licence disponibles pour NinjaRMM ?
Types de licences disponibles pour NinjaRMM:
Abonnement
Q. NinjaRMM prend-il en charge les appareils mobiles ?
Appareils pris en charge par NinjaRMM :
Android, iPhone
Q. Avec quelles applications NinjaRMM peut-il s'intégrer ?
Applications s'intégrant à NinjaRMM :
CloudBerry Backup, Computicate PSA, ConnectWise Manage, HarmonyPSA, IT Glue, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Splashtop Business Access, Splashtop Remote Support, TeamViewer
Q. Quelles sont les ressources d'aide disponibles pour NinjaRMM ?
Ressources d'aide disponibles pour NinjaRMM :
Support téléphonique, Support en ligne, FAQ, Tutoriels vidéo, Forum, Base de connaissances
I manage an in-house IT department and we always struggled with tracking hardware, history, and status.
No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.
Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.
This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.