Glew

Glew

eCommerce analytics tool for online sellers

4.4/5 (42 avis)

Glew - Présentation

Description du logiciel Glew

Glew is a multichannel eCommerce analytics tool for stores hosted on WooCommerce, Shopify and Magento offering customer insights, merchandise analytics and performance reports for online retailers and digital agencies. Users can connect all the platforms that run their business in one place, and extract, transform, load (ETL) data for seamless cross-channel reporting, and get actionable insights using data visualizations, automated reports, alerts and more.

Glew offers 30+ integrations for eCommerce, point of sale, marketing and advertising, inventory management, shipping, subscriptions, ERP and more. Glew can extract data from all of these sources and store it in intelligent data warehouses, transform it for accurate reporting, and deliver actionable insights to help users grow their business. With advanced analytics for performance, customers, products, marketing channels and more, Glew provides improved access to data, helping users make smarter decisions for their store.

Glew - Présentation

Prix

À partir de
199,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Pricing is based on annual revenue
- Under $1M: $199/month
- $1M-$5M: $399/month
- $5M-$10M: $599/month
- $10M-$15M: $799/month

Glew Plus: $2,599 /month *starts at $2,599 based on revenue/integrations.

Enterprise pricing is available for companies with an annual revenue of over $15M.

Get 10% off for 24 months, and 15% off for 36 months.


Glew - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Glew : Performance analytics
Capture d'écran pour Glew : Performance analytics Capture d'écran pour Glew : Top products Capture d'écran pour Glew : Product segments Capture d'écran pour Glew : Discount analytics Capture d'écran pour Glew : Facebook ad analytics

Glew - Avis

Note globale
4.4
/
5 42 avis
Excellent
31

Très bien
6

Moyen
1

Médiocre
0

Mauvais
4

Rapport qualité-prix
4.3
Fonctionnalités
4.3
Simplicité d'utilisation
4.4
Support client
4.3
88% des utilisateurs recommandent cette application
Jonathan j S.

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.


Traduire avec Google Translate
Nihar K.

All in one eCommerce strategy planning machine

As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.


Traduire avec Google Translate
Caroline F.

Fantastic CRM & BI Tool

We are solving CRM, customer data, product data and inventory data insights and issues with Glew.


Traduire avec Google Translate
Alexander D.

The Best Tool for Insights

As an agency, we help businesses achieve their growth-related goals. We do that by leveraging Glew to gain a deep understanding of our clients' businesses quickly and make strategic decisions based on data that lead to measurable results.


Traduire avec Google Translate
Utilisateur vérifié

HORRIBLE CUSTOMER SERVICE DO NOT USE

You really don’t want me to write this. Trust me. Just run.


Traduire avec Google Translate
Jonathan j S.
Secteur d'activité: Articles de sport
Taille de l'entreprise: 501-1 000 employés
Traduire avec Google Translate

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 16/10/2019
Provenance de l'avis : Capterra

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

Avantages

Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report.

I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly.

What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business.

This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

Inconvénients

Like all aggregator data platforms, not everything is supported or can provide all things to all users.

That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us.

It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis.

This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Nihar K.
Secteur d'activité: Logiciels
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

All in one eCommerce strategy planning machine

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/12/2018
Provenance de l'avis : Capterra

As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.

Avantages

As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why?

By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).

Inconvénients

All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Caroline F.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Fantastic CRM & BI Tool

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/02/2020
Provenance de l'avis : Capterra

We are solving CRM, customer data, product data and inventory data insights and issues with Glew.

Avantages

Integrating all of the data is very simple and easy through custom API calls. Sync your accounts, hit sync and data is there in 24-28 hours.

Inconvénients

If you use Enterprise, you really need a skilled team to develop dashboards who know SQL, Python and R.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 9.0/10

Alexander D.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

The Best Tool for Insights

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/02/2020
Provenance de l'avis : Capterra

As an agency, we help businesses achieve their growth-related goals. We do that by leveraging Glew to gain a deep understanding of our clients' businesses quickly and make strategic decisions based on data that lead to measurable results.

Avantages

The integrations are incredibly easy and streamlined. The data visualization and reporting tools that come out of the box are top-notch.

Inconvénients

The Magento integration is a module, not an API, so we need to wait for our deployment/release cycles to get started with each of our big clients.

Traduire avec Google Translate

Réponse de Glew

Hey Alex, thank you so much for your great review! Just wanted to give you a heads up - we have an update scheduled to move away from the Magento plugin and use their API, so that should be resolved very soon. :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Services financiers
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

HORRIBLE CUSTOMER SERVICE DO NOT USE

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/10/2018
Provenance de l'avis : Capterra

You really don’t want me to write this. Trust me. Just run.

Avantages

The interface is easy enough but it leaves you wanting more. My client tried to use this and it provided zero value.

Inconvénients

Customer service. Hands down. Not initially, but once you are “closed” forget it. It’s like boiler room.

Traduire avec Google Translate

Réponse de Glew

Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We do everything we can to ensure each of our clients is successful on our platform, including providing customers with a high level of support, and we appreciate any feedback to help us grow in that regard. If there¿s anything we can do for you in the future, please reach out anytime.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Recommandation utilisateur
9.5/10
Basé sur 42 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Glew - Prix

Glew - Prix

À partir de
199,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Pricing is based on annual revenue
- Under $1M: $199/month
- $1M-$5M: $399/month
- $5M-$10M: $599/month
- $10M-$15M: $799/month

Glew Plus: $2,599 /month *starts at $2,599 based on revenue/integrations.

Enterprise pricing is available for companies with an annual revenue of over $15M.

Get 10% off for 24 months, and 15% off for 36 months.

Pricing is based on annual revenue
- Under $1M: $199/month
- $1M-$5M: $399/month
- $5M-$10M: $599/month
- $10M-$15M: $799/month

Glew Plus: $2,599 /month *starts at $2,599 based on revenue/integrations.

Enterprise pricing is available for companies with an annual revenue of over $15M.

Get 10% off for 24 months, and 15% off for 36 months.

Rapport qualité-prix
4.3/5
Basé sur 42 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Glew - Fonctionnalités

Glew - Fonctionnalités

API
Analyse des tendances
Analyse en temps réel
Analyse visuelle
Business Intelligence
Création de tableaux de bord
Données en temps réel
Filtrage des données
Graphiques
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Monitoring
Outils de collaboration
Rapports ad hoc
Rapports et statistiques
Rapports personnalisables
Sources de données multiples
Tableau de bord d'activités
Visualisation de données
Fonctionnalités
4.3/5
Basé sur 42 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Glew

Plus d'informations sur Glew

Glew - Principales fonctionnalités

  • Analytics dashboards
  • Catalog management
  • Channel analytics
  • Channel profitability analytics
  • Cost of goods sold reporting
  • Customer analytics
  • Customer purchase behavior analytics
  • Daily performance snapshots
  • Data visualization
  • Loyalty program analytics
  • Monthly eCommerce reports
  • Multiple data sources
  • Product analytics
  • Store performance management
  • Trend analysis
  • Weekly updates
  • eCommerce reports

Avantages

  • Get more from data with simple, beautiful visualizations for everything from average order value to trending LTV with Glew.

  • Schedule and automate reports for better communication across teams - like a daily snapshot, a high-level performance review or a detailed advertising report.

  • Sync data across various sources automatically every hour to get continuous access to the most updated and accurate information.

  • Add unlimited historical data to see how customers, products or orders are trending with meaningful month-over-month, year-over-year and seasonal comparisons with Glew.

  • Add any team member to Glew - there's no cap on the number of users or seats on accounts.

  • Glew - FAQ

    Glew - FAQ

    Voici quelques-unes des questions fréquentes sur Glew.

    Q. Quels sont les types de licence disponibles pour Glew ?

    Types de licences disponibles pour Glew :

    À partir de: 199,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    Pricing is based on annual revenue - Under $1M: $199/month - $1M-$5M: $399/month - $5M-$10M: $599/month - $10M-$15M: $799/month Glew Plus: $2,599 /month *starts at $2,599 based on revenue/integrations. Enterprise pricing is available for companies with an annual revenue of over $15M. Get 10% off for 24 months, and 15% off for 36 months.

    Q. Quelles sont les principales fonctionnalités du logiciel Glew ?

    Fonctionnalités du logiciel Glew :

    • Analytics dashboards
    • Catalog management
    • Channel analytics
    • Channel profitability analytics
    • Cost of goods sold reporting
    • Customer analytics
    • Customer purchase behavior analytics
    • Daily performance snapshots
    • Data visualization
    • Loyalty program analytics
    • Monthly eCommerce reports
    • Multiple data sources
    • Product analytics
    • Store performance management
    • Trend analysis
    • Weekly updates
    • eCommerce reports

    Q. Qui utilise Glew ?

    Utilisateurs habituels du logiciel Glew :

    Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Glew est-il disponible ?

    Langues dans lesquelles Glew est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Glew ?

    Types de licences disponibles pour Glew:

    Abonnement

    Q. Glew prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Glew.

    Q. Avec quelles applications Glew peut-il s'intégrer ?

    Applications s'intégrant à Glew :

    BigCommerce, Emma, Engagement Cloud, Mailchimp, Marketo, Pardot, Peoplevox, Shopify, Twitter, Xero

    Q. Quelles sont les ressources d'aide disponibles pour Glew ?

    Ressources d'aide disponibles pour Glew :

    Support en ligne, Support téléphonique