En savoir plus sur Glew

Glew est un outil analytics pour la vente en ligne multicanal destiné aux boutiques hébergées sur WooCommerce, Shopify et Magento. Il propose des informations clients, des analytics de marchandise et des rapports de performance pour les commerces de détail en ligne et les agences numériques. Les utilisateurs peuvent connecter toutes les plateformes qui gèrent leur entreprise en un seul endroit. Un processus ETL (Extract Transform Load) traite les données en vue d'un reporting cross-canal transparent et d'obtenir des informations exploitables grâce à des visualisations de données, des rapports automatisés, des alertes, etc.

Glew propose plus de 30 intégrations pour la vente en ligne, les points de vente, le marketing et la publicité, la gestion des stocks, l'expédition, les abonnements, l'ERP (Enterprise Resource Planning), etc. Glew peut extraire des données de toutes ces sources et les stocker dans des data warehouses intelligents, les transformer pour obtenir un reporting précis et fournir des informations exploitables pour aider les utilisateurs à développer leur activité. Glew propose un accès amélioré aux données grâce à des analytics avancés sur les performances, les clients, les produits, les canaux de commercialisation, etc. Cette solution aide ainsi ses utilisateurs à prendre des décisions plus judicieuses pour leur commerce.

Options de tarification dès :

948,00 $US/année

  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

948,00 $US/année

  • Essai gratuit
  • Abonnement

Images

Performance analytics
Top products
Product segments
Discount analytics
Facebook advertising analytics
Subscription analytics
Customer profiles
Customer segments
Report scheduling
No-code data integrations
En voir 11 de plus
Vidéo de Glew Capture d'écran pour Glew : Performance analytics Capture d'écran pour Glew : Top products Capture d'écran pour Glew : Product segments Capture d'écran pour Glew : Discount analytics Capture d'écran pour Glew : Facebook advertising analytics Capture d'écran pour Glew : Subscription analytics Capture d'écran pour Glew : Customer profiles Capture d'écran pour Glew : Customer segments Capture d'écran pour Glew : Report scheduling Capture d'écran pour Glew : No-code data integrations

Fonctionnalités

Nombre total de fonctionnalités pour Glew : 47

  • Analyse de l'évolution des ventes
  • Analyse de la rentabilité
  • Analyse des coûts
  • Analyse des dépenses
  • Analyse des tendances
  • Analyse en temps réel
  • Analyse financière
  • Analyse historique des tendances
  • Analyse prédictive
  • Analyse visuelle
  • Benchmarking
  • CRM
  • Catalogage/catégorisation
  • Catalogue de produits
  • Catalogue en ligne
  • Connecteurs de données
  • Découverte en images
  • Gestion de l'e-commerce
  • Gestion de la liste de diffusion
  • Gestion des commandes
  • Gestion des performances
  • Gestion des promotions
  • Gestion des recettes
  • Gestion des retours
  • Gestion des stocks
  • Gestion multicanal
  • Indicateurs clés de performance
  • Indicateurs de tendances et de problèmes
  • Marketing multicanal
  • Mesure des performances
  • Panier d'achat
  • Planification stratégique
  • Profils de clients
  • Préparation des données en libre-service
  • Publication et partage
  • Rapports ad hoc
  • Rapports de ventes
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports planifiés et automatisés
  • Recherche/Filtre
  • Sources de données multiples
  • Suivi comportemental
  • Tableau de bord
  • Tableau de bord d'activités
  • Visualisation de données
  • e-mail marketing

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Avis

Note globale

4,4 /5
(53)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,3/5
Support client
4,2/5

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Afficher 5 avis sur 53
Jonathan j S.
Note globale
  • Secteur d'activité: Articles de sport
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

Publié le 16/10/2019

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our...

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

Avantages

Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report.

I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly.

What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business.

This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

Inconvénients

Like all aggregator data platforms, not everything is supported or can provide all things to all users.

That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us.

It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis.

This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

Nihar K.
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

All in one eCommerce strategy planning machine

Publié le 06/12/2018

As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of...

As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.

Avantages

As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why?

By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).

Inconvénients

All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

Gary M.
Note globale
  • Secteur d'activité: E-learning
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Scam Company With Bait & Switch Approach

Publié le 21/02/2020

One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales...

One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts.

Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .

Avantages

Didn't do anything we needed it for and what it was promised to do.

Inconvénients

They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

Réponse de Glew

Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby

Ariel W.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

It is a fantastic application with a very very high price point

Publié le 27/01/2021

They were very friendly but not up front about pricing which always bothers me. The platform itself...

They were very friendly but not up front about pricing which always bothers me. The platform itself is fantastic for people who can afford to pay for it and will use it actively. It is not worth the money if you are not going to sit and analyze all the time.

Avantages

I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer.

Inconvénients

The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month.

Nathan B.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Exactly what we needed

Publié le 14/02/2020

For the first six months at my company, we quite literally couldn't export sales data [that...

For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before I found Glew, I used Google Analytics and a custom purchasing dashboard in Magento. neither of which suited our needs very well.
I have experienced a few issues with Glew and the data veracity and consistent accuracy thereof, but the support team is generally pretty responsive and helpful. Naturally, the more complex the problem, the longer it takes to resolve. The one pain point of Glew is the occasional instability and inaccuracy of data aggregation. Unless I notice sales data that's obviously wrong or new SKUs that are missing, it's highly likely it will fly under the radar, which concerns me. I wish an error code was thrown or a flag raised if data is not aggregating correctly.
Glew was exactly what our company needed and alleviated a few high priority pain points. Everyone in our company receives the daily snapshot, which is an awesome feature. When it comes to sales and purchasing, I cannot think of one question that arose and was unable to be answered by Glew or exportable data from Glew. I, quite literally, use Glew multiple times every single day. Couldn't live without

Avantages

- Glew provides much of the data that we were unable to export from Magento in an easily accessible way.
- Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights.
- Bespoke reports can be set to be delivered to your inbox at a specific time.
- The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.

Inconvénients

- every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team.
- it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.

Afficher 5 avis sur 53 Lire tous les avis

Glew - FAQ

Voici quelques-unes des questions fréquentes sur Glew.

Types de licences disponibles pour Glew :

  • À partir de: 948,00 $US/année
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Nous n'avons pas d'informations sur les fonctionnalités de Glew.

Utilisateurs habituels du logiciel Glew :

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles Glew est disponible :

anglais

Appareils pris en charge par Glew :

Applications s'intégrant à Glew :

3dcart, ActiveCampaign, AdRoll, BigCommerce, Braintree, Brightpearl, Bronto Marketing Platform, ChannelAdvisor, Cin7, Clover, Criteo Dynamic Retargeting, DEAR Systems, Drip, ERPLY, Emma, Facebook, Freshdesk, Google Ads, Google Analytics, Google Data Studio, Gorgias, HubSpot CRM, Instagram, Klaviyo, Linnworks, LoyaltyLion, Magento Commerce, Mailchimp, NetSuite, Optimizely, Pardot, Peoplevox WMS, PowerReviews, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, Recurly, Salesforce Commerce Cloud, Salesforce Sales Cloud, SendGrid, ShipHero, ShipStation, Shopify, Shopify POS, Shopify Plus, SkuVault, Skubana, Smile.io, Square Payments, Square for Retail, Stitch Labs, Stripe, Twitter, Volusion, WooCommerce, Yotpo, Zendesk, dotdigital Engagement Cloud

Ressources d'aide disponibles pour Glew :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Glew.