Prise de rendez-vous en ligne pour les petites entreprises de services4.5/5 (19 avis)
GOrendezvous est un outil de rendez-vous en ligne et de planification de cours pour les petits services fournissant les entreprises des secteurs de la santé, du bien-être, du fitness et de la beauté.
GOrendezvous permet aux clients de réserver via des pages Facebook, le site web de l'entreprise et leur smartphone. Il s'agit d'une plateforme facile à utiliser et riche en fonctionnalités comprenant une liste d'attente intelligente avec remplacement automatique des annulations, des rendez-vous et des rappels de cours, des paiements en ligne, etc. Personnalisez les horaires facilement.
Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed. Cost effective scheduling software that freed up other limited budget dollars to direct client service expenditure. Reliability of software...previous software had many bugs and kinks that led to oversights and down time. We have had zero downtime with Gorendezvous! Ability to cost effectively try out the software before purchase, with monthly payment option as opposed to expensive one time purchase. We are a non profit organization so spending thousands of dollars to purchase software was not an option. Very professional appearance to our clients.
That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day! The customer service and tech support is EXCEPTIONAL with immediate response and a customized approach based on individual need. Being a nonprofit organization, we have a limited budget for software purchasing and IT support. Gorendezvous is very reasonably priced in comparison to similar products. Able to quickly and easily access my colleagues availability/schedule using a drop down navigation box. Works well with iPhone's Safari. My staff are quickly and easily able to learn to use all the software functions with little training/instruction/turn around time.
This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)
Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)
Automatic Reminders, people not missing appointments because they forgot, much less time spent on phone reminding clients to training tomorrow.
Automatic Reminders, finding appointments with any professional with efficient search function, OUT OF THIS WORLD costumer service (Bravo!).
1. On mobile: when you book your client and write his name partially, it gives you the list of clients. You cannot scroll through that lists nor click on a name after the first 2 or 3 because it clicks through and opens the box under, typically "Service Type".
2. You cannot set the default room for a service. Well, maybe you can, but it doesn't work. At the MAA, we have this problem with consultation Room. When booking personal training (which is set to gym or no room), it keeps the "consultation room" by default. You have to manually deselect the room every time.
3.. Would be nice to be warned when a room we're booking is already occupied by another person/service. It's problematic when you have to verify beforehand if the room is empty. Should be something like "The room you are trying to book is already taken by XY professional and Z client. Are you sure you want to use this room?" Y/N
I'm glad that you like the automatic reminders and the easiness at setting appointments.
Also super happy to hear these good words about our customer service! I'll make sure to share it to the team.
We understand that some features are less optimal on mobile. Nevertheless, we're working hard on an app, and it should be ready this fall :)
For your third point about the room, you may want to add appointments using the "Appointment Finder", located on the left of your screen. This way, the availabilities you see will take into account the availability of the rooms.
Hope this help! If you need help with anything, feel free to reach out!
It has made booking, organizing and managing my clients easy.
I love that I am able to customize my appointment availability for different types of clients; that I am able to have a waiting list that works beautifully and efficiently; I appreciate the ability to email receipts and I also love that I am able to create online SOAP charts and other note-taking templates.
I wish there was a proper app for Android, I find there are limitations in using the software on my smartphone. I have not tried it recently, but I would like to be able to schedule classes without the clients taking part in my classes counting towards my monthly allowance for appointment bookings... Classes and private practice clients should be separate. I would like the option to be able to create health history documents that automatically get sent to new clients with a confirmation email.
Thank you very much for your great review!
I know that there are limitations in using GOrendezvous on mobile, but not for long! We are currently working on an app and you should be able to use it starting this fall =D
As for the classes, we have very recently started to offer this feature and have had many feedback regarding the number of classes and appointments that should be counted separately. That's why we have improved our plans to offer you twice more class participants per month in addition to the number of appointments, and this, for the same price. Have a look at our new plans here: https://www.gorendezvous.com/pricing/
You can call us at 1 (866) 463-8381 so that we can change your plan :)
I have found that I have less to take care of since my patients can manage their bookings on their own. I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner. I feel a little more organized and like the more professional look over the previous system I was using. Fantastic software. Impeccable customer support!
This software offers so much control in scheduling and online booking. Accessing patient information is quick and easy...address...upcoming appointments...billing. Most of my patients find it easy to use, and prefer it to the previous software system I was using. The overall look and functionality of the software are very professional. I really like the public "find and appointment page".
I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons. I would also like to be able to send out group emails to my patients ie: a change in schedule or fees etc....
Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience.
Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;)
Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option.
I look forward to hearing back from you!
Booking system online is efficient, easy to use for my clients and for myself. Staff are helpful from gorendezvous
That you can only do cluster booking and time allowance of each booking in one Function. Eg, I don't want to cluster book but I want to set 15 mins between each client. Would also like to have more payment features eg. Direct billing, gift certificate, donated treatment.
Would like to send receipts as invoices to remind clients to pay. Right now I can send a 'receipt' with an amount DUE only PAID
Would LOVE to have direct billing built in or invoice system.
Thank you for taking your time to share your experience with GOrendezvous.
We do actually have the option to set 15 minutes between appointments, and it looks like you've already turned it on ;) If you need further assistance, feel free to call us at 1 (866) 463-8381.
For the payment features, although we don't have the direct billing or donated treatment, you can select "gift certificate" when adding a payment.
And guess what? The app should be released this fall! =D Hope you'll like it!
Voici quelques-unes des questions fréquentes sur GOrendezvous.
Types de licences disponibles pour GOrendezvous :
À partir de: 39,00 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de GOrendezvous.
Utilisateurs habituels du logiciel GOrendezvous :
Entreprises de taille moyenne, PME
Langues dans lesquelles GOrendezvous est disponible :
Types de licences disponibles pour GOrendezvous:
Nous n'avons pas d'informations sur les appareils pris en charge par GOrendezvous.
Nous n'avons pas d'informations sur les intégrations offertes par GOrendezvous.
Ressources d'aide disponibles pour GOrendezvous :
Support en ligne, Support téléphonique