FTMaintenance CMMS

FTMaintenance CMMS

CMMS solution for maintenance task automation

4,3/5 (50 avis)

FTMaintenance CMMS - Présentation

Description du logiciel FTMaintenance CMMS

FTMaintenance is a cloud-based as well as on-premises computerized maintenance management software (CMMS) for work order management, asset management, inventory management, and preventive and predictive maintenance. The solution enables businesses of all sizes to streamline their maintenance operations and control maintenance programs. The cloud-based application can be accessed from anywhere, at any time while the on-premises solution can be installed locally at the client's end.

FTMaintenance's work order management solution offers a single platform from which to manage all work orders - from assignment to completion. Businesses can generate an unlimited numbers of work orders, assign tasks to employees, and schedule daily work orders. Using the customizable work order wizard, even a user with limited application training can process work orders with step-by-step instructions.

The software's asset management capabilities help businesses manage their equipment and assets by storing all asset information and past maintenance records in one central location, and tracking the location of equipment. The drag and drop interface allows users to club assets and related components together into similar classes as well as relocate equipment from one category to another. The solution also offers inventory management tools to keep an accurate count of equipment and service parts.

FTMaintenance’s preventive maintenance planning and scheduling feature allows businesses to automate the scheduling of equipment and asset maintenance. A color-coded maintenance calendar displays upcoming maintenance schedules and reminds users when maintenance is due. Along with preventive maintenance, the solution also allows businesses to schedule predictive maintenance to control unplanned downtime based on real-time equipment performance.

FTMaintenance CMMS - Présentation

Prix

À partir de
40,00 $US/mois

Types de licence

Essai gratuit
Licence unique
Abonnement
Rapport qualité-prix

Lite Subscription: $40/user/month for up to 500 assets.

Lite+ Subscription: $80/user/month for unlimited assets and mobile access.

Full Scale Subscription: $149/user/month for all Lite+ features plus inventory management.

One-time purchase starting from $2,495/user.


FTMaintenance CMMS - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour FTMaintenance CMMS : Schedule preventive maintenance at regular intervals
Capture d'écran pour FTMaintenance CMMS : Schedule preventive maintenance at regular intervals Capture d'écran pour FTMaintenance CMMS : Track job order histories Capture d'écran pour FTMaintenance CMMS : Attach related documents to maintenance schedules Capture d'écran pour FTMaintenance CMMS : Track maintenance costs Capture d'écran pour FTMaintenance CMMS : Generate service requests with complete service details Capture d'écran pour FTMaintenance CMMS : Create different types of business reports using the tool Capture d'écran pour FTMaintenance CMMS : Manage jobs from mobile and tablet devices as FTMaintenance is mobile optimized

FTMaintenance CMMS - Avis

FTMaintenance CMMS - Avis

Note globale
4,3
/
5
Excellent
27

Très bien
18

Moyen
3

Médiocre
1

Mauvais
1

Rapport qualité-prix
4,1
Fonctionnalités
4,1
Simplicité d'utilisation
4
Support client
4,5
90% des utilisateurs recommandent cette application
Brian B.

The best Maintenance program available.

First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.


Traduire avec Google Translate
Tom H.

Good product

Each asset is looked after and traced as per manufacturer recommendations.


Traduire avec Google Translate
Stephanie R.

Not happy with the sales department

We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.


Traduire avec Google Translate
John H.

Seeback Roofing

Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.

Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.


Traduire avec Google Translate
Brian H.

Good CMMS for small business and getting up and running quickly.

Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.


Traduire avec Google Translate
Brian B.
Secteur d'activité: Automatisation industrielle
Taille de l'entreprise: 51-200 employés
Traduire en français

The best Maintenance program available.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/12/2016
Provenance de l'avis : Capterra

First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.

Avantages

What I like mostly about the software is how organized it can make even the unorganized person.

Inconvénients

No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Tom H.
Secteur d'activité: Production alimentaire
Taille de l'entreprise: 51-200 employés
Traduire en français

Good product

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 19/07/2019
Provenance de l'avis : Capterra

Each asset is looked after and traced as per manufacturer recommendations.

Avantages

User friendly, easy to navigate and have some versatility.

Inconvénients

Not very versatile, can not choose or edit the fields that you would like to see on your screen.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Stephanie R.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 51-200 employés
Traduire en français

Not happy with the sales department

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/02/2017
Provenance de l'avis : SoftwareAdvice

We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.

Avantages

Probably a good program if you had some support and customer service from them. The import process seemed to work well.

Inconvénients

Not happy with the sales team and it is involved in getting it set up correctly for your company. Especially if you are not tech savvy which is one of the reasons we looked at purchasing it. Takes a lot of time to get it implemented.

Traduire en français

Réponse de Lisa

We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running.

In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features.

We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/.

Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

John H.
Secteur d'activité: Construction
Taille de l'entreprise: 51-200 employés
Traduire en français

Seeback Roofing

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 02/02/2017
Provenance de l'avis : Capterra

Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.

Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.

Avantages

Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

Inconvénients

- Default reports are lackluster and limited
- Some modules can be tedious and finicky
- Having to switch between modules when doing minor things like creating new tasks or parts

Traduire en français

Réponse de FasTrak SoftWorks

John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Brian H.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 51-200 employés
Traduire en français

Good CMMS for small business and getting up and running quickly.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 20/07/2018
Provenance de l'avis : SoftwareAdvice

Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.

Avantages

Not complicated. Setting up equipment is super easy and quick. Vendors are just as easy. There's no complicated database coding to have to worry about. Everything just gets assigned a number which is up to you how you want to start with that. Just about every drop down menu starts off empty allowing you to fill it with your custom fields. Even a state drop down where you enter addresses. Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need. This is a very customizable yet basic software.

Inconvénients

Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8,4/10
Basé sur 50 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

FTMaintenance CMMS - Prix

FTMaintenance CMMS - Prix

À partir de
40,00 $US/mois
Essai gratuit
Licence unique
Abonnement
Rapport qualité-prix

Lite Subscription: $40/user/month for up to 500 assets.

Lite+ Subscription: $80/user/month for unlimited assets and mobile access.

Full Scale Subscription: $149/user/month for all Lite+ features plus inventory management.

One-time purchase starting from $2,495/user.

Lite Subscription: $40/user/month for up to 500 assets.

Lite+ Subscription: $80/user/month for unlimited assets and mobile access.

Full Scale Subscription: $149/user/month for all Lite+ features plus inventory management.

One-time purchase starting from $2,495/user.

Rapport qualité-prix
4,1/5
Basé sur 50 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

FTMaintenance CMMS - Fonctionnalités

FTMaintenance CMMS - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 50 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur FTMaintenance CMMS

Plus d'informations sur FTMaintenance CMMS

FTMaintenance CMMS - Principales fonctionnalités

  • Activity dashboard
  • Asset management
  • Asset management
  • Asset relationship visualization
  • Asset tracking
  • Automatic notifications
  • Automatic reminders
  • Barcode scanning
  • Bills of Material
  • Collaboration tools
  • Cost tracking
  • Custom forms
  • Customizable reporting
  • Customizable templates
  • Data filtering
  • Document management
  • Drag & drop interface
  • Equipment maintenance
  • Equipment tracking
  • Filtered views
  • Inventory management
  • Inventory replenishment
  • Inventory tracking
  • Job planning calendar
  • Job progress tracking
  • Maintenance calendar management
  • Maintenance history
  • Maintenance status updates
  • Order processing
  • Performance management
  • Performance reports
  • Preventative maintenance
  • Purchasing
  • Quotes
  • Recurring tasks
  • Remote access
  • Requisitions
  • Service history tracking
  • Service request manager
  • Task scheduling
  • Technician management
  • Third party integrations (ERP, MES, etc.)
  • Vendor management
  • Work order distribution via email
  • Work order management

Avantages

  • FTMaintenance supports a multi-deployment architecture, wherein users can either install the application locally at their end or host it on the secure FTMaintenance cloud.

  • The software enables users to automate the entire work order process and helps save time by automatically emailing and printing work orders to employees.

  • With over 140 different customizable templates, FTMaintenance helps businesses design ready-to-use work orders, invoices, emails, service reports, and scheduling lists.

  • The FTMaintenance asset management tool helps businesses build a centralized asset database that records every detail of the equipment purchased and shared by the employees.

  • FTMaintenance's mobile maintenance feature allows field workers to access maintenance data and update service requests on their mobile devices even when they are away from their office location.

  • FTMaintenance CMMS - FAQ

    FTMaintenance CMMS - FAQ

    Voici quelques-unes des questions fréquentes sur FTMaintenance CMMS.

    Q. Quels sont les types de licence disponibles pour FTMaintenance CMMS ?

    Types de licences disponibles pour FTMaintenance CMMS :

    À partir de: 40,00 $US/mois

    Type de licence: Licence unique, Abonnement

    Essai gratuit: Non disponible

    Lite Subscription: $40/user/month for up to 500 assets. Lite+ Subscription: $80/user/month for unlimited assets and mobile access. Full Scale Subscription: $149/user/month for all Lite+ features plus inventory management. One-time purchase starting from $2,495/user.

    Q. Quelles sont les principales fonctionnalités du logiciel FTMaintenance CMMS ?

    Fonctionnalités du logiciel FTMaintenance CMMS :

    • Activity dashboard
    • Asset management
    • Asset management
    • Asset relationship visualization
    • Asset tracking
    • Automatic notifications
    • Automatic reminders
    • Barcode scanning
    • Bills of Material
    • Collaboration tools
    • Cost tracking
    • Custom forms
    • Customizable reporting
    • Customizable templates
    • Data filtering
    • Document management
    • Drag & drop interface
    • Equipment maintenance
    • Equipment tracking
    • Filtered views
    • Inventory management
    • Inventory replenishment
    • Inventory tracking
    • Job planning calendar
    • Job progress tracking
    • Maintenance calendar management
    • Maintenance history
    • Maintenance status updates
    • Order processing
    • Performance management
    • Performance reports
    • Preventative maintenance
    • Purchasing
    • Quotes
    • Recurring tasks
    • Remote access
    • Requisitions
    • Service history tracking
    • Service request manager
    • Task scheduling
    • Technician management
    • Third party integrations (ERP, MES, etc.)
    • Vendor management
    • Work order distribution via email
    • Work order management

    Q. Qui utilise FTMaintenance CMMS ?

    Utilisateurs habituels du logiciel FTMaintenance CMMS :

    Entreprises de taille moyenne, À but non lucratif, PME

    Q. Dans quelles langues FTMaintenance CMMS est-il disponible ?

    Langues dans lesquelles FTMaintenance CMMS est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour FTMaintenance CMMS ?

    Types de licences disponibles pour FTMaintenance CMMS:

    Licence unique, Abonnement

    Q. FTMaintenance CMMS prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par FTMaintenance CMMS.

    Q. Avec quelles applications FTMaintenance CMMS peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par FTMaintenance CMMS.

    Q. Quelles sont les ressources d'aide disponibles pour FTMaintenance CMMS ?

    Ressources d'aide disponibles pour FTMaintenance CMMS :

    FAQ, Support en ligne, Support téléphonique