eSchedule

eSchedule

Powerful Workforce Management for EMS, Fire and Police

4,7/5 (47 avis)

eSchedule - Présentation

Description du logiciel eSchedule

eSchedule is an online crew scheduling solution for fire departments, EMS/ambulance, air medical, dispatch/911 centers, hospitals, and training centers. The platform provides agencies with timecard management features and a customizable time clock that can handle any type of rotation. Additional features include online forms, certification & CME tracking, fleet maintenance, equipment tracking, group messaging, and more.

The platform’s scheduling module includes customizable schedule templates that allow users to schedule multiple units, stations or departments, as well as set custom shift rotation/recurrence patterns. Users can fill open shifts by availability, shift bids, or by individuals with the least number of hours. Managers can view qualifications on the schedule, as well as manage shift trade/swaps, and sick calls. Email and text message alerts are sent to users (employees, managers, or schedulers) of any scheduling actions.

eSchedule’s time clock module helps eliminate human error and automates the entire timekeeping process. Employees are able to punch in/out online, as well as view their timecard in real time. Managers can keep track of exceptions, PTO/vacation requests, comp time, and hours worked or volunteered based on a schedule. Users can get a variety of reports including attendance and overtime, labor distribution, and more. Organizations can also setup optional biometric (finger scan) hardware to help eliminate “buddy punches”.

Agency and personnel management features include a member database, group messaging, an events calendar, and a document library for uploading and viewing files. eSchedule’s optional add-on modules include an online forms manager, vehicle maintenance, equipment tracking and rewards module.

eSchedule - Présentation

Prix

À partir de
1 100,00 $US/année

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Pricing varies depending on number of employees/user accounts and activated modules within the software.


eSchedule - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour eSchedule : Schedule multiple units, stations or departments
Capture d'écran pour eSchedule : Schedule multiple units, stations or departments Capture d'écran pour eSchedule : Add fleets and set reminders for preventative maintenance Capture d'écran pour eSchedule : Allow members to digitally sign custom online forms prior to submission Capture d'écran pour eSchedule : Manage timecards and export to payroll Capture d'écran pour eSchedule : Customized schedule templates — units / shifts / shift times / departments Capture d'écran pour eSchedule : Multiple schedule views: hourly, daily, weekly, monthly Capture d'écran pour eSchedule : 24/7 access to schedules from any device with an internet connection

eSchedule - Avis

eSchedule - Avis

Note globale
4,7
/
5
Excellent
34

Très bien
13

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,8
Fonctionnalités
4,6
Simplicité d'utilisation
4,7
Support client
4,8
100% des utilisateurs recommandent cette application
Jeff P.

eSchedule is awesome

Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.


Traduire avec Google Translate
Katlyn B.

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company!

We have had an excellent experience with eSchedule. We went through several products prior to eSchedule that just didn't do everything we were needing it to. Since eSchedule is tailored to fit the unique dynamic of EMS it is so so much better. I highly recommend any EMS service to use eSchedule.


Traduire avec Google Translate
Robert B.

Great Support

We went to eSchedule because they were the only folks that offered a solution to a new requirement we had - being able to separate labor hours by a particular funding source or budget center. No one else could help us and eSchedule said "no problem." Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.


Traduire avec Google Translate
Molly S.

eSchedule Software

Whenever I've had a question or needed guidance, it was extremely fast. I submit an email with my request and I'm answered in a matter of minutes! There is a three hour time difference between us and they still are quick to answer, even at odd hours. They truly know the pulse and scheduling of EMS!


Traduire avec Google Translate
Todd F.

Awesome Product

All of you have been awesome and we are so thankful for this. A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use. Customer service is awesome and hope you continue to grow and expand.


Traduire avec Google Translate
Jeff P.
Secteur d'activité: Sécurité publique
Taille de l'entreprise: 51-200 employés
Traduire en français

eSchedule is awesome

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/08/2019
Provenance de l'avis : Capterra

Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.

Avantages

The functionality of the software and the availability of customization to me our individual needs. Have not experienced any down time since we began using this software.

Inconvénients

A few features I would like to see are not currently available.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Katlyn B.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 51-200 employés
Traduire en français

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/09/2019
Provenance de l'avis : Capterra

We have had an excellent experience with eSchedule. We went through several products prior to eSchedule that just didn't do everything we were needing it to. Since eSchedule is tailored to fit the unique dynamic of EMS it is so so much better. I highly recommend any EMS service to use eSchedule.

Avantages

Since switching to eSchedule it has saved so much time with, scheduling, time keeping, and keeping up with employees certifications. Also, the employees love that they have their own employee portal to view from anywhere. It has also saved alot of time when we have our state inspections because we are able to like digital copies of the employee certifications to eSchedule so everything is digitally kept in one place. I could probably write a 3 page paper about how much this product has saved us time and money!

Inconvénients

My only complaint is I really wish they had an APP for this product. I'm keeping my fingers crossed that this is something they will eventually come out with.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Robert B.
Secteur d'activité: Sécurité publique
Taille de l'entreprise: 51-200 employés
Traduire en français

Great Support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/09/2019
Provenance de l'avis : Capterra

We went to eSchedule because they were the only folks that offered a solution to a new requirement we had - being able to separate labor hours by a particular funding source or budget center. No one else could help us and eSchedule said "no problem." Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.

Avantages

It goes well beyond basic scheduling and timekeeping, allowing us to accommodate an every-growing list of requirements. The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it. Most things the software can do already and it's a matter of choosing the best way. By finding ways to work within the existing features, they keep the software cleaner than others by not having an overwhelming set of options and preferences to navigate through - and the personal service from people that understand what we're doing out here is extremely helpful and rare these days. When there's a custom change required, the pricing and turnaround is reasonable and accurate.

Inconvénients

While I really like eSchedule all around, I notice there are things we do with it every day that require more clicks and navigation than they should. Those extra little steps, even though they only take a second each, add up. It "feels" like user interface could be updated to be a little more slick, both visually and functionally, to catch up to what we've come to expect from tech companies and make things a bit more intuitive and reduce extra clicks and navigation. The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Molly S.
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 13-50 employés
Traduire en français

eSchedule Software

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 10/04/2020
Provenance de l'avis : Capterra

Whenever I've had a question or needed guidance, it was extremely fast. I submit an email with my request and I'm answered in a matter of minutes! There is a three hour time difference between us and they still are quick to answer, even at odd hours. They truly know the pulse and scheduling of EMS!

Avantages

Integrating into our agency was very simple. The staff at eSchedule are very knowledgeable about their product and explain things thoroughly.

Inconvénients

The least thing I like about eSchedule is not having an app for my phone.

Traduire en français

Réponse de eSchedule

Thanks, Molly! We have plans to create an 'app' in the near future. In the meantime, eSchedule is mobile friendly and can be accessed from any mobile device.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Todd F.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 201-500 employés
Traduire en français

Awesome Product

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/07/2019
Provenance de l'avis : Capterra

All of you have been awesome and we are so thankful for this. A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use. Customer service is awesome and hope you continue to grow and expand.

Avantages

The first thing is that it keeps all of our department documents and vehicle information in one place. It so nice to be able to go to one location and see everything you need. At one point we had several different programs to do what this one product does.

Inconvénients

We need to have an App. I have saved the sign on screen to all toughbooks but we still would like a app .
The only other change I would make would be to give some flexibility to admins to change some of the things that we have to call you all for. It would free up time and resources for you all and less headaches.
Not enough storage space for all the PDF docs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,5/10
Basé sur 47 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

eSchedule - Prix

eSchedule - Prix

À partir de
1 100,00 $US/année
Essai gratuit
Abonnement
Rapport qualité-prix

Pricing varies depending on number of employees/user accounts and activated modules within the software.

Pricing varies depending on number of employees/user accounts and activated modules within the software.

Rapport qualité-prix
4,8/5
Basé sur 47 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

eSchedule - Fonctionnalités

eSchedule - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des devis
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,6/5
Basé sur 47 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur eSchedule

Plus d'informations sur eSchedule

eSchedule - Principales fonctionnalités

  • Absentee & late report
  • Add custom notes
  • AutoScheduler
  • Certification expirations
  • Certifications management
  • Class sign-up via events calendar
  • Create custom fields
  • Create custom groups
  • Create custom “training paths”
  • Create training classes and add instructors
  • Custom file export to all payroll providers incl. QuickBooks
  • Custom reports
  • Custom schedule filters/views
  • Customized schedule templates
  • Dashboard
  • Detailed user profiles
  • Driver’s license expiration report
  • E-mail and text message alerts/notifications
  • Email and text messaging
  • Employee certification
  • Fleet management
  • Flexible shift sign-on / sign-off rules
  • Instructor management
  • Keep track of hours worked/volunteered
  • Manage sick calls
  • Member database
  • Multi-shift scheduling
  • Multiple schedule views
  • Multiple shift bid options
  • Multiple standard reports
  • Online trading
  • Optional biometric (finger scan) hardware
  • Overtime projection report
  • PTO/vacation requests
  • Punch in and out
  • Real-time export to Google Calendar, Outlook, iCal
  • Real-time open shift tracking
  • Rotation scheduling
  • SOG / protocol control
  • Scan/upload and store certification cards
  • Schedule change audit log
  • Scheduling
  • Set custom time rules
  • Shift management
  • Shift trade/swap
  • Split shifts
  • Staff leasing and contract employees
  • Time clock module
  • Track progress toward recertification
  • User access based on permissions
  • Vehicle damage tracking
  • Vehicle maintenance
  • Vehicle repair
  • View qualifications
  • View shift rotations/recurrences
  • Weekly status e-mails

Avantages

eSchedule helps agencies be more efficient in scheduling, time and labor management, training and personnel inventory with features that help organize the whole department.

The scheduling system comes with a complete suite of modules that allow organizations to streamline a variety of daily operations.

eSchedule's time clock can handle custom time calculations and the scheduling of any type of rotations or recurring shifts.

Improve shift coverage rates and reduce gaps or holes by allowing individuals to pick-up open shifts, as well as swap/trade shifts online, anytime they wish.

With eSchedule, organizations have the ability to customize the solution to meet their exact needs, especially with the time clock and time calculation features.

eSchedule - FAQ

eSchedule - FAQ

Voici quelques-unes des questions fréquentes sur eSchedule.

Q. Quels sont les types de licence disponibles pour eSchedule ?

Types de licences disponibles pour eSchedule :

À partir de: 1 100,00 $US/année

Type de licence: Abonnement

Essai gratuit: Non disponible

Pricing varies depending on number of employees/user accounts and activated modules within the software.

Q. Quelles sont les principales fonctionnalités du logiciel eSchedule ?

Fonctionnalités du logiciel eSchedule :

  • Absentee & late report
  • Add custom notes
  • AutoScheduler
  • Certification expirations
  • Certifications management
  • Class sign-up via events calendar
  • Create custom fields
  • Create custom groups
  • Create custom “training paths”
  • Create training classes and add instructors
  • Custom file export to all payroll providers incl. QuickBooks
  • Custom reports
  • Custom schedule filters/views
  • Customized schedule templates
  • Dashboard
  • Detailed user profiles
  • Driver’s license expiration report
  • E-mail and text message alerts/notifications
  • Email and text messaging
  • Employee certification
  • Fleet management
  • Flexible shift sign-on / sign-off rules
  • Instructor management
  • Keep track of hours worked/volunteered
  • Manage sick calls
  • Member database
  • Multi-shift scheduling
  • Multiple schedule views
  • Multiple shift bid options
  • Multiple standard reports
  • Online trading
  • Optional biometric (finger scan) hardware
  • Overtime projection report
  • PTO/vacation requests
  • Punch in and out
  • Real-time export to Google Calendar, Outlook, iCal
  • Real-time open shift tracking
  • Rotation scheduling
  • SOG / protocol control
  • Scan/upload and store certification cards
  • Schedule change audit log
  • Scheduling
  • Set custom time rules
  • Shift management
  • Shift trade/swap
  • Split shifts
  • Staff leasing and contract employees
  • Time clock module
  • Track progress toward recertification
  • User access based on permissions
  • Vehicle damage tracking
  • Vehicle maintenance
  • Vehicle repair
  • View qualifications
  • View shift rotations/recurrences
  • Weekly status e-mails

Q. Qui utilise eSchedule ?

Utilisateurs habituels du logiciel eSchedule :

Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues eSchedule est-il disponible ?

Langues dans lesquelles eSchedule est disponible :

anglais

Q. Quels sont les types de licence disponibles pour eSchedule ?

Types de licences disponibles pour eSchedule:

Abonnement

Q. eSchedule prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par eSchedule.

Q. Avec quelles applications eSchedule peut-il s'intégrer ?

Applications s'intégrant à eSchedule :

Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks

Q. Quelles sont les ressources d'aide disponibles pour eSchedule ?

Ressources d'aide disponibles pour eSchedule :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo