Neto

Neto

Plateforme de vente en ligne tout-en-un avec point de vente, inventaire et gestion des commandes.

4.2/5 (65 avis)

Neto - Présentation

Description du logiciel Neto

Le fait de vendre en magasin, en ligne ou sur une place de marché permet aux entreprises d'assurer leur pérennité sur un marché de plus en plus concurrentiel. Neto est la seule plateforme de gestion de commerce de détail et de gros offrant un back-end intégré en Australie. Elle permet aux entreprises de fournir des expériences client exceptionnelles et cohérentes via n'importe quel canal.

Neto - Présentation

Prix

À partir de
79,00 $AU

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Neto - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Neto :
Capture d'écran pour Neto : Capture d'écran pour Neto : Capture d'écran pour Neto : Capture d'écran pour Neto : Capture d'écran pour Neto : Customize webshops, Facebook shops, invoices, the control panel and more with store logos and branding

Neto - Avis

Note globale
4.2
/
5 65 avis
Excellent
39

Très bien
12

Moyen
7

Médiocre
2

Mauvais
5

Rapport qualité-prix
4
Fonctionnalités
3.9
Simplicité d'utilisation
3.9
Support client
4
78% des utilisateurs recommandent cette application
Pat R.

Nothing short of sensational

When it comes to online ecommerce software stores in Australia, no one has Neto beat. After trying several other big name 'Shop in a Box' solutions such as Volusion, Shopify and Woo Commerce, we always found our way back to Neto. We now currently run 4 x Neto stores (with intergration into Ebay, Amazon as well as other shopping feeds) and looking to expand to our 5th shortly. We have also noticed that the investment into Neto from Telstra has also helped with customer service and quicker feature and function updates. The IT Support Staff are very helpful and just a phone call away (which you can get to by phone during business hours which I might add, not just an email or chat bot).

It's the simple features and functions that we took for granted such as simple product dimensions which you don't get on Shopify, the integration of local Shipping Carriers that seamlessly integrate to print out shipping consignments that you don't find in other overseas platforms, its reporting capabilities etc. Considering the fact that our first website back in 2000 (when the internet was a baby), it cost us almost $20,000 and didn't even sell anything. Today its worth 10 employees + some. If your seriously considering opening or a running an online store in Australia, Neto has to be on your shortlist or just save yourself the time and headaches and go straight Neto and see the difference yourself.


Traduire avec Google Translate
Aaron J.

Great product and friendly customer service

When I decided to launch my online business it was a bit nerv racking and overwhelming. Not knowing where to start or what I needed I continually read article reviews and got advice from family and friends. I decided on Neto as they were an Australian company with local support.

On starting up the trial, you realise just how many features you have at your fingertips. It was a bit of a slow start but after reading through the help docs and watching a couple of introductory videos, I had a reasonable idea of what I needed to get started. The step-by-step guides were my saviour and if I did get stuck at any point, I called through to support who were willing to help out. My setup was going to be basic and I was mainly interested in trading on eBay at first. I found the eBay team knowledgeable and they helped me setup my shipping and payment methods too. On top of this, I got a free eBay store for 6 months, so this definitely helped.

I have read other reviews where people are advising that the system is hard to use and I can see how people can be a bit overawed by the options they have. What I'd recommend, is decide on what features you need to get started, get a plan in place and stick to it. Once you understand the basics of the product and shipping setup, you will have a trading store quicker than you think. As with any business, you need to put in the time and learn the platform. Once you do, you can dive into the advanced features like accounting integration, marketing campaigns and advanced shipping integration. My next step will be to use their new Inventory module to manage all of my purchase orders and stock control.

Overall, while this platform isn't as simple as some of your more basic options, it will do everything you need and provide you with many more options as you grow. Take the time, learn the product and you'll be happy you did. Best of luck.


Traduire avec Google Translate
Anna K.

A business process system built BY business people FOR business people

- Doubled my revenue in the first year and grown it by 25% in the second.
- Automated our business so we can reduce staff and overheads
- Reduces admin time by 75% - ebay management, stock management, shipping labels etc.


Traduire avec Google Translate
Utilisateur vérifié

Money grabbing disgrace


Traduire avec Google Translate
Steve L.

Sophisticated features, knowledgeable and available support

First off, I absolutely love your software; the integration of sophisticated and multi-tiered functionality, all configurable, is a testimony to the overarching design philosophy, architecture and subsequent coding implementation. Damn fine team of solution designers and engineers in my humble opinion.

To implement this you have an absolutely superb support team. I was always treated kindly and with respect (regardless of my stress level), and furthermore the support staff know their stuff. If someone didnt, then my issue was always redirected to someone who did. No black holes in your organisation, well done.

Neto was the fourth eCommerce solution I trialed. The Raw Deal Natural Foods has Vend integration and there is NO solution out there that integrates with Vend customers (including the woo commerce universe). All in all I spent over four months messing about with other solutions until I discovered Neto. For me nothing else came even a close second.


Traduire avec Google Translate
Pat R.
Secteur d'activité: Articles de sport
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Nothing short of sensational

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/10/2019
Provenance de l'avis : Capterra

When it comes to online ecommerce software stores in Australia, no one has Neto beat. After trying several other big name 'Shop in a Box' solutions such as Volusion, Shopify and Woo Commerce, we always found our way back to Neto. We now currently run 4 x Neto stores (with intergration into Ebay, Amazon as well as other shopping feeds) and looking to expand to our 5th shortly. We have also noticed that the investment into Neto from Telstra has also helped with customer service and quicker feature and function updates. The IT Support Staff are very helpful and just a phone call away (which you can get to by phone during business hours which I might add, not just an email or chat bot).

It's the simple features and functions that we took for granted such as simple product dimensions which you don't get on Shopify, the integration of local Shipping Carriers that seamlessly integrate to print out shipping consignments that you don't find in other overseas platforms, its reporting capabilities etc. Considering the fact that our first website back in 2000 (when the internet was a baby), it cost us almost $20,000 and didn't even sell anything. Today its worth 10 employees + some. If your seriously considering opening or a running an online store in Australia, Neto has to be on your shortlist or just save yourself the time and headaches and go straight Neto and see the difference yourself.

Avantages

Features and Functions out of the box are great, there art too many add-on needed as its already more powerful than Shopify, which means no extra App add-ons.

Inconvénients

No direct connection with Quickbooks only via OneSaas, which isn't a big deal but would be nice to get a direct intergration.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Aaron J.
Secteur d'activité: Vente au détail
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Great product and friendly customer service

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/03/2017
Provenance de l'avis : Capterra

When I decided to launch my online business it was a bit nerv racking and overwhelming. Not knowing where to start or what I needed I continually read article reviews and got advice from family and friends. I decided on Neto as they were an Australian company with local support.

On starting up the trial, you realise just how many features you have at your fingertips. It was a bit of a slow start but after reading through the help docs and watching a couple of introductory videos, I had a reasonable idea of what I needed to get started. The step-by-step guides were my saviour and if I did get stuck at any point, I called through to support who were willing to help out. My setup was going to be basic and I was mainly interested in trading on eBay at first. I found the eBay team knowledgeable and they helped me setup my shipping and payment methods too. On top of this, I got a free eBay store for 6 months, so this definitely helped.

I have read other reviews where people are advising that the system is hard to use and I can see how people can be a bit overawed by the options they have. What I'd recommend, is decide on what features you need to get started, get a plan in place and stick to it. Once you understand the basics of the product and shipping setup, you will have a trading store quicker than you think. As with any business, you need to put in the time and learn the platform. Once you do, you can dive into the advanced features like accounting integration, marketing campaigns and advanced shipping integration. My next step will be to use their new Inventory module to manage all of my purchase orders and stock control.

Overall, while this platform isn't as simple as some of your more basic options, it will do everything you need and provide you with many more options as you grow. Take the time, learn the product and you'll be happy you did. Best of luck.

Avantages

The amount of features. The eBay integration saves on time and management. Their are numerous payment options to choose and the accounting integrations are seamless.

Inconvénients

Can take some time to get your head around the platform. You will need to put in the effort to learn it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Anna K.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

A business process system built BY business people FOR business people

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/05/2017
Provenance de l'avis : Capterra

- Doubled my revenue in the first year and grown it by 25% in the second.
- Automated our business so we can reduce staff and overheads
- Reduces admin time by 75% - ebay management, stock management, shipping labels etc.

Avantages

- It is feature rich out of the box
- Manages process not just giving you a shopping cart - ie. Shipping process, stock control, eBay listings, RMAs, customer management, reporting
- Integrates with other systems
- Very powerful
- You don't need to waste time and hours trying to code functionality from the ground up like we did with Magento, a lot of the functions are in built
-

Inconvénients

- Support used to be amazing, now it is still good, but not instant like it was before. Iguess that is what you get when a company gets bigger
- This is not a con, but more advice for new people that look at Neto. This is a VERY powerful tool, and you need to train yourself and your staff to use it. When people say its not user friendly, it is because they have not spent the time learning it. A pilot does not get into a plane and start flying just like a surgeon does not start cutting people open.

When you look at Neto, be prepared to invest 12 months in set up, training and really getting your hands dirty in the system, then it will revolutionise your business. It will allow you to do more with less staff, sell more and reduce your admin time.

If you are just looking for a simple shopping cart, this is not for you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Articles de sport
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Money grabbing disgrace

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/03/2019
Provenance de l'avis : Capterra

Avantages

Nothing. They are a greedy disloyal company. Check out Google reviews and other review sites

Inconvénients

What was a fantastic Aussie start-up has turned into a greedy money grabbing disgrace. Supported Neto for about six years with three separate businesses thru Neto's growth period, only to be screwed over by [name removed]'s desire for grandeur.

As other reviews have stated, Neto have out of the blue completely changed their pricing structure, increasing my monthly subscription fees 260%. Executive and Neto are holding loyal supporters to ransom by giving us 30 days notice to agree to the price rise or leave. The money we not only invested into Neto thru subscription fees, but the cost of having a customised website and system set up for our Neto operation is now completely wasted. We must now pay to completely rebuild our website and migrate over to a more appropriately priced provider.

The excuse for such a price increase was Neto's grand plans to expand into the US. How are they funding such expansions? By price gouging their loyal Aussie clients. In return, Neto say they're offering better service and improving their system; something we personally don't need and haven't asked for.

Shame on Neto, shame on Executive.

It will be interesting to see if the letters I and other users have sent to the ACCC will keep Neto honest

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Steve L.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Sophisticated features, knowledgeable and available support

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/03/2017
Provenance de l'avis : Capterra

First off, I absolutely love your software; the integration of sophisticated and multi-tiered functionality, all configurable, is a testimony to the overarching design philosophy, architecture and subsequent coding implementation. Damn fine team of solution designers and engineers in my humble opinion.

To implement this you have an absolutely superb support team. I was always treated kindly and with respect (regardless of my stress level), and furthermore the support staff know their stuff. If someone didnt, then my issue was always redirected to someone who did. No black holes in your organisation, well done.

Neto was the fourth eCommerce solution I trialed. The Raw Deal Natural Foods has Vend integration and there is NO solution out there that integrates with Vend customers (including the woo commerce universe). All in all I spent over four months messing about with other solutions until I discovered Neto. For me nothing else came even a close second.

Avantages

Fully featured and ALL configurable through the back end.
Excellent pick, pack and shipping vendor integration.
Access to source via FTP.
Support teams responsive and knowledgeable.
Solid Vend customer and inventory integration.
Good value.

Inconvénients

Many of the implementation issues I faced (mostly through my lack of understanding) could have been addressed if the support documentation was more detailed.
Documentation is OK on the 'how to' do basic things but has little depth based on outcomes you are trying to achieve.
I could have saved much of my time AND support staff time if I could find the appropriate documentation. Many (most) new customers will have had the same sort of questions/issues.
Flow charts for pick/pack/ship options would be useful.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8.6/10
Basé sur 65 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Neto - Prix

Neto - Prix

À partir de
79,00 $AU
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 65 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Neto - Fonctionnalités

Neto - Fonctionnalités

API
Base de données de clients
Carte de fidélité
Emplacements multiples
Facturation
Gestion des commandes
Gestion des employés
Gestion des remises
Gestion des stocks
Historique des clients
Lecture de codes-barres
Notifications automatiques
Point de vente
Rappels
Rapports et statistiques
Rapports sur les ventes
Suivi de l'inventaire
Système de cartes cadeaux
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
3.9/5
Basé sur 65 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Neto - FAQ

Neto - FAQ

Voici quelques-unes des questions fréquentes sur Neto.

Q. Quels sont les types de licence disponibles pour Neto ?

Types de licences disponibles pour Neto :

À partir de: 79,00 $AU

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Neto ?

Nous n'avons pas d'informations sur les fonctionnalités de Neto.

Q. Qui utilise Neto ?

Utilisateurs habituels du logiciel Neto :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Neto est-il disponible ?

Langues dans lesquelles Neto est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Neto ?

Types de licences disponibles pour Neto:

Gratuit, Abonnement

Q. Neto prend-il en charge les appareils mobiles ?

Appareils pris en charge par Neto :

iPad

Q. Avec quelles applications Neto peut-il s'intégrer ?

Applications s'intégrant à Neto :

Cin7, CrazyLister, Fomo, Mailchimp, Maintenance Care, OneSaas, Retently, Saasu, Zendesk, ZhenHub

Q. Quelles sont les ressources d'aide disponibles pour Neto ?

Ressources d'aide disponibles pour Neto :

FAQ, Base de connaissances, Support en ligne, Support téléphonique