SutiCRM

SutiCRM

CRM for sales, marketing & support teams

4.5/5 (2 avis)

SutiCRM - Présentation

SutiCRM is a web based CRM for businesses of all sizes, designed to automate sales, marketing and support processes, including a 360 degree view of customer data. By providing tools such as marketing campaign management, sales force automation, sales forecasting, activity management and social media engagement, SutiCRM aims to help businesses capture leads and gain insight into current customers.

Utilizing SutiCRM’s marketing campaign management tools, users can plan, organize and track multi-channel campaigns. Users are able to target specific customer segments through lead generation campaigns, as well as automate lead assignment to the appropriate sales team or person. In order to engage potential leads, SutiCRM also boasts a social CRM feature which enables real-time interaction with existing and potential customers, and allows users to sync with Twitter and Google Calendar to stay connected. SutiCRM provides sales force automation (SFA) to automate business tasks including lead management, lead assignment, territory management through customer segmentation, reports and sales quota management.

In addition to workflow automation tools, SutiCRM also provides features such as customizable quote generation, sales order generation, sales forecasting, customer profiling and service support. Using the service support function, businesses can keep track of problems encountered and create assignable tickets for team members to resolve. Resolved problems can be published to the knowledge base to provide a repository of common or severe issue resolutions.

Prix

À partir de
6,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Inde, États-Unis

Langues

anglais

SutiCRM - Avis

Note globale
4.5/5
100% d'avis positifs
1
Excellent
1
Très bien
0
Moyen
0
Médiocre
0
Horrible
Joshua B.
Traduire avec Google Translate

User-friendly at an affordable cost

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 25/10/2018
Provenance de l'avis : Capterra

I’ve tried a couple different CRM’s and none are as simple and straightforward as SutiCRM. Also not having to compromise on pricing but still getting robust CRM functionality is awesome. Highly recommend.

Avantages

Great for small business. Above all else, it is super customizable which is important for me. It can be customized by the admin without contacting Suti, or you can contact Suti support for help. The simple user interface makes it easy to learn and navigate. Email campaigns & tracking are top notch for the pricing. Really easy to see a high level view of an entire team’s pipeline, as well as drill down to the detailed reports.

Inconvénients

Does not currently have all API integrations that some bigger CRM providers offer, but I believe Outlook and QuickBooks integration are coming by Q1 2019.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Yanni W.
Traduire avec Google Translate

Easy to manage contracts and sales activities

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 22/08/2017
Provenance de l'avis : Capterra

Avantages

The software is configurable and allows me to manage leads and opportunities with ease. It's import and export capabilities are simple to use. Easy to update notes and follow tasks and allow me to proactively follow up with leads

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

SutiCRM - Prix

À partir de
6,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Free for up to 3 users.

$5.95/user/month for small businesses.

For larger enterprises contact SutiCRM for customized pricing.

SutiCRM - Fonctionnalités

  • Intégration CRM
  • Modèles personnalisables

  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur SutiCRM

SutiCRM - Principales fonctionnalités

  • Advanced search function
  • Analytics / ROI tracking
  • CRM
  • Calendar sync with Google
  • Call management
  • Customer support
  • Customer survey creation
  • Customizable templates
  • Email templates
  • Employee management
  • Engagement analytics
  • Interaction tracking
  • Inventory management
  • Knowledge base
  • Knowledge management
  • Landing pages / web forms
  • Lead segmentation
  • List management
  • Marketing automation
  • Marketing plan creation
  • Pipeline reports
  • Quotes / proposals
  • ROI analytics
  • Request escalation
  • Sales analytics
  • Social marketing
  • Source tracking
  • Team calendars
  • Website visitor tracking

Avantages

  • Gain better understanding of business needs with SutiCRM’s reporting and analytics which provide graphical reports on aspects such as lead-to-customer conversion, sales velocity, sales pipeline, employee task fulfillment and more. Users can also generate custom reports based on prospects, leads, accounts and opportunities.

  • Keep track of assets with SutiCRM’s inventory management tools which allow users to create, track and manage suppliers, generate and approve purchase orders, generate and manage receipts, track issue of goods and create inventory reports.

  • Create profiles for every customer which include contact and company details, purchase history, payment terms and analytics to help understand purchase patterns and aid with up-selling and cross-selling.

  • Keep track of all communications with integrated emailing and inbound and outbound call logging. Use built-in email templates to send emails from within SutiCRM and record and store all call details to be retrieved whenever needed using an advanced search function.

  • Calculate average Return on Investment with SutiCRM’s ROI calculator. The calculator works out average ROI based on average cost per lead, number of leads, and conversion rate per campaign.

  • SutiCRM - FAQ

    Voici quelques-unes des questions fréquentes sur SutiCRM.

    Q. Quels sont les types de licence disponibles pour SutiCRM ?

    Types de licences disponibles pour SutiCRM :

    À partir de: 6,00 $US/mois

    Type de licence: Gratuit, Abonnement

    version d'essai gratuite: Disponible

    Free for up to 3 users.

    $5.95/user/month for small businesses.

    For larger enterprises contact SutiCRM for customized pricing.

    Q. Quelles sont les principales fonctionnalités du logiciel SutiCRM ?

    Fonctionnalités du logiciel SutiCRM :

    • Advanced search function
    • Analytics / ROI tracking
    • CRM
    • Calendar sync with Google
    • Call management
    • Customer support
    • Customer survey creation
    • Customizable templates
    • Email templates
    • Employee management
    • Engagement analytics
    • Interaction tracking
    • Inventory management
    • Knowledge base
    • Knowledge management
    • Landing pages / web forms
    • Lead segmentation
    • List management
    • Marketing automation
    • Marketing plan creation
    • Pipeline reports
    • Quotes / proposals
    • ROI analytics
    • Request escalation
    • Sales analytics
    • Social marketing
    • Source tracking
    • Team calendars
    • Website visitor tracking

    Q. Qui utilise SutiCRM ?

    Utilisateurs habituels du logiciel SutiCRM :

    Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues SutiCRM est-il disponible ?

    Langues dans lesquelles SutiCRM est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour SutiCRM ?

    Types de licences disponibles pour SutiCRM:

    Gratuit, Abonnement

    Q. SutiCRM prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par SutiCRM.

    Q. Avec quelles applications SutiCRM peut-il s'intégrer ?

    Applications s'intégrant à SutiCRM :

    Facebook, FreshBooks, Google Calendar, SutiExpense, Twitter

    Q. Quelles sont les ressources d'aide disponibles pour SutiCRM ?

    Ressources d'aide disponibles pour SutiCRM :

    Support en ligne, Support téléphonique