Rezku POS

Un système de point de vente sur iPad pour bars et restaurants

4,7 /5 (17 avis) Donnez votre avis !

Rezku POS - Présentation

Description du logiciel Rezku POS

Rezku POS est un système de point de vente iPad complet destiné au secteur de la restauration, notamment les restaurants à service complet et rapide, bars, cafés, boîtes de nuit, food trucks, établissements vinicoles, etc. Parmi les fonctionnalités figurent : menus avancés, gestion du personnel, plans de salle personnalisés, commandes à table, promotions à durée limitée, etc.

Rezku POS permet aux utilisateurs de créer des menus avancés grâce au portail de back-office de type glisser-déposer, ainsi que d'ajouter des photos aux menus et de modifier les prix via n'importe quel appareil connecté. Les fonctionnalités de gestion du temps et pointage permettent aux utilisateurs de gérer le personnel et de consulter les coûts de main-d'œuvre par rapport aux ventes. Les utilisateurs peuvent personnaliser les plans d'étage en ajoutant des tables ou des tabourets de bar ainsi qu'en combinant des tables pour les grands groupes. Des messages et éléments personnalisés peuvent être ajoutés aux reçus, comme des offres spéciales et des coordonnées.

Le point de vente sur iPad permet au personnel de prendre les commandes des clients directement à leur table et de les envoyer en cuisine grâce à la fonctionnalité de commande à table. Les éléments du menu peuvent être configurés avec un nombre illimité de modifications, y compris 86 contrôles de rupture de stock qui bloquent automatiquement les commandes. Les utilisateurs peuvent contrôler l'apparence de Rezku POS en personnalisant les couleurs des boutons et en ajoutant des photos des produits. Les autorisations garantissent que seuls les responsables peuvent traiter des remboursements ou des suppléments gratuits.

Les fonctionnalités avancées de la solution permettent aux entreprises de lancer des offres spéciales quotidiennes ou de happy hour, ainsi que des promotions à durée limitée. Les serveurs peuvent diviser les additions et vérifier les éléments en un clic. Le mode hors-ligne permet aux établissements de continuer à fonctionner, même sans connexion Internet. Les utilisateurs peuvent contrôler les taxes par élément ou type de commande, ainsi que remplir des formulaires fiscaux et des rapports. Des rapports détaillés fournissent des informations sur les éléments vendus et l'heure de vente, qui peuvent être téléchargés dans Excel ou d'autres plateformes de tableur.

Rezku POS - Présentation

Prix

À partir de
79,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Rezku POS - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Rezku POS : Menu items menu can be customized and built in minutes using drag & drop
Capture d'écran pour Rezku POS : Menu items menu can be customized and built in minutes using drag & drop Capture d'écran pour Rezku POS : Customize menu buttons by adding photos or color coding them for quick reference Capture d'écran pour Rezku POS : Configure restaurant and bar layouts to exactly match the establishment Capture d'écran pour Rezku POS : Every order is tracked and searchable by name, order number, date or credit card number Capture d'écran pour Rezku POS : Customized floor plans enable users to add tables, bar stools, or download a background image Capture d'écran pour Rezku POS : The Bar POS System allows users to automate daily specials and take the stress out of timed discounts Capture d'écran pour Rezku POS : With Rezku Coffee Shop POS users can customize each drink exactly the way customers want it, without slowing down the line Capture d'écran pour Rezku POS : Detailed reports provide insights into what is selling and when Capture d'écran pour Rezku POS : Automated reports can be emailed daily at a selected time

Rezku POS - Avis

Rezku POS - Avis

Note globale
4,7
/
5
Excellent
13

Très bien
3

Moyen
1

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,8
Fonctionnalités
4,4
Simplicité d'utilisation
4,7
Support client
4,9
94% des utilisateurs recommandent cette application
John W.

Sip & Savor and Rezku to the moon and beyond!

There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.


Traduire avec Google Translate
Tracey L.

Best POS Ever!

With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.


Traduire avec Google Translate
Micah M.

Had a good start, then customer service didnt understand what i was trying to do.


Traduire avec Google Translate
Jennifer K.

Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so...


Traduire avec Google Translate
Kitty L.

As a veteran bartender/server I can confidently say the Rezku system is great!

The benefits for us were moving into the technology age as we were old school cash register and cash only. Being able to accept credit cards has helped the business so much. The reports are great as well since now we can see the sales in real time and has helped so much with the accounting factor. Bartenders cash out much quicker and smoother, the ease of use and no room for mistakes or over rings is a plus making that part of the job easier.


Traduire avec Google Translate
John W.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 13-50 employés
Traduire en français

Sip & Savor and Rezku to the moon and beyond!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 05/09/2018
Provenance de l'avis : Capterra

There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.

Avantages

Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly.

Inconvénients

The first few iterations lacked functionality which then delayed our implementation a few months.

Traduire en français

Réponse de Guest Innovations

John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them.
You have been a pleasure to work with. We are always here to help when you need us.
Paul Katsch, CEO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Tracey L.
Secteur d'activité: Restaurants
Taille de l'entreprise: 2-10 employés
Traduire en français

Best POS Ever!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 14/05/2019
Provenance de l'avis : Capterra

With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.

Avantages

We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch. Any question and any time of day, they are ALWAYS there to help me out. They are very friendly and professional. I enrolled in their CRM program. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. I can even use the back office to see what their previous orders have been. Rezku listens to their customer's feedback and is always improving its system. I will never use any other POS system EVER!

Inconvénients

One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer.

Traduire en français

Réponse de Guest Innovations

Lurie,
Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day.
The Rezku Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Micah M.
Traduire en français

Had a good start, then customer service didnt understand what i was trying to do.

Logiciel utilisé Autre pendant 1 à 5 mois
Publié le 20/10/2017
Provenance de l'avis : Capterra

Avantages

Response on problems. The set up on the program was a little involved but manageable. Did allow for functions on a business that doesnt have a lot of variables.

Inconvénients

Didn't like the fact that after listening to what i wanted, they kept sending me the wrong cc machine. Forward 30 days, i cancelled due to unforseen event, and they wouldnt refund anything. Will never use again.

Traduire en français

Réponse de Guest Innovations

Micah

Thanks for your feedback. We strive to offer the best service in the industry.

We have a great 30 day - no questions asked -return policy on our hardware. Unfortunately, we can not accept returned hardware after it has been used in a restaurant environment for months. I am unaware of any POS company that allows you to return hardware when your business closes for a full refund.

Our POS and credit card processing is fully integrated. We sent you the right credit card reader (which was never hook up).

You wanted your credit card processing separate from the POS which we don't do. Our POS is fully EMV and PCI compliant. Our CC integration actually lowers your liability and your costs.

We are sorry about the shooting in your club and that you had to close Vibe.

We are here for our customers. We fight to help businesses like yours.

We wish you better days in the future. I know the closing of Vibe was heartbreaking.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 2.0/10

Jennifer K.
Traduire en français

Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so easy!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 17/04/2018
Provenance de l'avis : Capterra

Avantages

We have been so impressed with the reporting and timecard functions of this system! Easy to read, timely and the items you need to know most. More importantly, the customer service team is exceptional! No question or suggestion is too small and they answer the phone! If they don't have the answer they will find it. When you have a customer trying to check out and you need a solution they are there. Seconds feel like hours and the person who answers the phone gives you the solution. In three months we have never had a long hold time or unsatisfactory customer service experience. Rezku is continually evolving based on feedback from it's customers and improving the experience. We also chose Rezku because of their no long term commitment policy. They want to EARN your business. We refer them to everyone . If you are still doing it by hand you are crazy. Great and affordable for the "Little Guy"

Inconvénients

We have not had any Cons with this system! It has been easy to use , cost effective and issues we have had have been on our end

Traduire en français

Réponse de Guest Innovations

Jennifer, We love working with Avon Inn. You guys are passionate and fun to work with. Please keep your eyes on rezku in the coming months. We are releasing some great new upgrades to make it even better.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Kitty L.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 2-10 employés
Traduire en français

As a veteran bartender/server I can confidently say the Rezku system is great!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 13/11/2017
Provenance de l'avis : Capterra

The benefits for us were moving into the technology age as we were old school cash register and cash only. Being able to accept credit cards has helped the business so much. The reports are great as well since now we can see the sales in real time and has helped so much with the accounting factor. Bartenders cash out much quicker and smoother, the ease of use and no room for mistakes or over rings is a plus making that part of the job easier.

Avantages

It's VERY modern with the Apple iPad, easy to set up and if you can work your phone then using this is a snap. Technical support is AWSOME. Have a problem or a question? Call them anytime, the techs are very knowledgeable, they will walk you through anything and everything. If there is something not available within the program for your company, know that the program developers will make the adjustments to suit your needs. And let's talk about price, first year free with no contract? It's most defiantly worth a try! Thanks to Rezku we went from that old school cash only to a new state of the art system and it's really making a difference for us. Thanks Rezku!!

Traduire en français

Réponse de Guest Innovations

Kitty

Our entire team has enjoyed working with you.

We strive to make Rezku POS a product that delivers value and is backed with incredible service.

We love to hear that our efforts are paying off on your end.

Cheers!

The Rezku Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,2/10
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Rezku POS - Prix

Rezku POS - Prix

À partir de
79,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,8/5
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Rezku POS - Fonctionnalités

Rezku POS - Fonctionnalités

API
Base de données de clients
Carte de fidélité
Emplacements multiples
Facturation
Gestion des commandes
Gestion des employés
Gestion des promotions
Gestion des remises
Gestion des stocks
Historique des clients
Intégration de tiers
Notifications automatiques
Point de vente
Rapports et statistiques
Rapports sur les ventes
Suivi de l'inventaire
Système de cartes cadeaux
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
4,4/5
Basé sur 17 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Rezku POS - FAQ

Rezku POS - FAQ

Voici quelques-unes des questions fréquentes sur Rezku POS.

Q. Quels sont les types de licence disponibles pour Rezku POS ?

Types de licences disponibles pour Rezku POS :

À partir de: 79,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Rezku POS ?

Nous n'avons pas d'informations sur les fonctionnalités de Rezku POS.

Q. Qui utilise Rezku POS ?

Utilisateurs habituels du logiciel Rezku POS :

Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Rezku POS est-il disponible ?

Langues dans lesquelles Rezku POS est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Rezku POS ?

Types de licences disponibles pour Rezku POS:

Abonnement

Q. Rezku POS prend-il en charge les appareils mobiles ?

Appareils pris en charge par Rezku POS :

iPad

Q. Avec quelles applications Rezku POS peut-il s'intégrer ?

Applications s'intégrant à Rezku POS :

7Shifts, 7Shifts, Compeat, QuickBooks, Sage 100cloud, Xero

Q. Quelles sont les ressources d'aide disponibles pour Rezku POS ?

Ressources d'aide disponibles pour Rezku POS :

Support téléphonique, Support en ligne, Tutoriels vidéo, Base de connaissances