talech

talech

iPad POS software for restaurants, bars & retail businesses

4/5 (284 avis)

talech - Présentation

talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, and more. The software is suitable for a range of restaurants and retail outlets, including apparel stores, full service restaurants, bars, cafes, casual dining & quick service restaurants, and outdoor venues.

talech allows users to manage their inventory in real-time, with the ability to add products and edit costs, prices, and quantities. In retail outlets, barcode labels can be printed and barcodes can be scanned to add items to orders, and product variations can be created for different sizes or colors. For restaurants, talech can connect to multiple printers, allowing users to send orders to kitchen and bar printers. Multiple payment types can be accepted, including cash, checks, credit cards, and gift cards, and talech also supports split bills. Discounts can be applied to whole orders or individual items when running promotions, with options for dollar value and percentage discounts, and users can view a detailed breakdown of the discounts applied across all orders. Detailed reports give users insight into sales, transactions, top-selling products, and employee performance, allowing the identification of patterns or trends. Daily summaries are also generated at the end of every day.

talech includes an integrated time clock, which allows employees to click in and out at the POS and generates timesheet reports, enabling users to track the hours worked. Employee permissions can be used to control who is given access to the cash drawer, and users can track all transactions including pay-ins, payouts, and drops.

Prix

À partir de
62,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Royaume-Uni, États-Unis

Langues

anglais

talech - Avis

Note globale
4/5
75% d'avis positifs
104
Excellent
110
Très bien
52
Moyen
6
Médiocre
12
Horrible
Spenser C.
Traduire avec Google Translate

Video Game Store Owner Review

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 04/11/2016
Provenance de l'avis : Capterra

We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.

Avantages

I love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.

Inconvénients

I really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.

Réponse de talech

Thank you for your review and feedback, Spenser. I've shared your product feedback with the product team. Please continue to share your thoughts with us - we love to hear from you. Thanks for being a talech customer.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Thomas N.
Traduire avec Google Translate

Owner of The 1000 Islands Cruet

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/11/2016
Provenance de l'avis : Capterra

Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold.
Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml)

If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom

Avantages

Ease of use, reports, layout of pages, customer service.

Inconvénients

limited discount ability.

Réponse de talech

Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
John H.
Traduire avec Google Translate

Excellent Platform, Easily Manageable

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 15/11/2016
Provenance de l'avis : Capterra

We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's production area. The overall experience has been very positive, and the platform is excellent for managing the menu list, structure, and for culling information for reporting from a distance.

I myself (the primary managing owner) operate the platform from Omaha, NE. My business is in Washington State, some 1600 miles away. And the ease of use of Talech, the customizability, and the adaptability of the team running the program from the Talech side are splendid.

The only real issues we've had tend to be more related to the specific processor used (we use Elavon), or the local internet connectability.

The reporting available in the system is very powerful, and new little tweaks are coming out on a constant basis to improve the utility of the system for the needs of the small business owner.

Talech support is also available 24/7 on the phone, which is very helpful for businesses like mine that are open late into the evening.

If you have any questions, please let me know - I have now ample experience with the system and would be happy to discuss its qualities.

Avantages

Flexible, easy to understand, intuitive, easy to modify, easy to pull reports, manageable from a distance, continuously improving and updating.

Inconvénients

Inability to have a common pool of inventory for different categories to pull from with respect to inventory management; new beta interfaces have splendid reporting capacity but need to become the standard rather than the tested exception.

Réponse de talech

Thanks for writing such a nice, detailed review, John. We're so glad that talech is working so well for you and your business. I have passed along your feedback, especially regarding inventory management, with the product team. We really appreciate feedback like that! Please continue to share - we love to hear from you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Jeannette O.
Traduire avec Google Translate

Great product overall

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/11/2016
Provenance de l'avis : Capterra

Pleasant and professional staff, which is what won us over when we first decided on the program. Love that everything is cloud-based and also can be accessed from anywhere. Menus are easy to create and modify. Great overall functionality but a few improvements could be made - offering partial refunds, for example. Also, would appreciate more prompt and regular auto-batching (we have ours set up but numerous times, it stopped working and we found out the hard way when payments weren't deposited for days; also, despite the confirmation that the setting is correct, we still have to manually auto-batch daily but we're glad to do so to ensure payment). Also, not completely sure if they are exclusive to a certain merchant service provider but at the time, in order for us to use the program, we had to go forward with that one merchant service and also had to purchase all the equipment (printer, iPad stand, etc.) we did not have a need for. In addition, being tied to that merchant also meant being tied to those fees at the rates they wanted. As far as the program itself, we find that it meets our needs, is user-friendly, offers the analytics tools we like, and is offered at a reasonable rate, especially compared to some of its competitors. We do recommend it to others. Good luck!

Avantages

Please refer to review.

Inconvénients

Please refer to review.

Réponse de talech

Thanks for being a customer and writing such a detailed review! I've shared your feedback regarding the partial refunds, auto-batching, and hardware with the product team. Please continue to share with us - we love to hear from you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Norma R.
Traduire avec Google Translate

Cheapseats need to approve

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/11/2016
Provenance de l'avis : Capterra

Hi I love the software its ease of use there are only 2 issues I have #1 that employees can delete and avoid easily and shouldn't be able to so lets say they put the order in they can slide the item over and delete/void with pass code employees shouldn't be able to delete/void ever unless they have the owners pass code..when we cant run credit cards its takes forever for your company to fix it you need a back up system ....Sat Oct 30 your system was down for like 3 hours ouch that hurts my restaurant :( get generator or something. I got to say your employees are GREAT!!! I BOW TO THEM they are nice, courteous on top of everything. So, so understanding I got to admit I have called maybe twice and I was a poop :( but your employees handle it well your are lucky to have such an awesome crew keep it up. I worked in customer escalation dept so I know how it is your bless I love you folks .... thank you for asking for my feedback I appreciate. Have a great day.

Avantages

The ease of it so easy to use and understand.

Inconvénients

It allows anyone to delete/void a product if the slide the item over so I know I have gotten lost dollars for it the system needs to require the owner pass code for this to avoid employees stealing from me.

Réponse de talech

Thank you for the review and feedback, Norma. We're glad to hear that you love the software. Thanks for letting us know about the 2 issues you've had - I've passed along your feedback to the team so we can continue to improve. Please continue to share with us - we love hearing from you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

talech - Prix

À partir de
62,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Monthly Plans:
Standard: $69/month for the first device + $39/month for each additional device.
Premium: $99/month for the first device + $49/month for each additional device.

Annual Plans:
Standard: $62/month for the first device + $35/month for each additional device.
Premium: $89/month for the first device + $44/month for each additional device.

talech - Fonctionnalités

  • Emplacements multiples
  • Gestion des employés
  • Point de vente
  • Rapports sur les ventes
  • Suivi de l'inventaire
  • Système de cartes cadeaux
  • Traitement des cartes de crédit

  • API
  • Base de données de clients
  • Gestion des commandes
  • Gestion des factures
  • Gestion des remises
  • Gestion des stocks
  • Historique des clients
  • Intégration de tiers
  • Notifications automatiques
  • Programme de fidélisation des clients
  • Rappels automatiques
  • Rapports et statistiques
  • Tableau de bord d'activités

Plus d'informations sur talech

talech - Principales fonctionnalités

  • Automatic discounts
  • Barcode printing & scanning
  • Bill splitting
  • Bulk product upload & edit
  • Cash drawer management
  • Customer behavior insights
  • Customer database
  • Daily summaries
  • Discount & promotion management
  • Employee management
  • Employee permissions management
  • Employee time tracking
  • Gift card system
  • Inventory alerts
  • Inventory tracking
  • Multi-location management
  • Multiple payment methods
  • Order printing
  • Payment processing
  • Product variations
  • Purchase order management
  • Real-time inventory management
  • Sales reporting
  • Timesheets
  • Tipping
  • Transaction trend analytics

Avantages

  • An integrated time clock allows employees to clock in and out through the POS, and users can track employee hours through timesheet reports.

  • Split-bill payments can be processed, and users can accept payments by cash, check, credit cards, and gift cards.

  • Sales and promotions can be created and discounts applied to entire orders or individual products, with options for percentage and dollar value discounts.

  • Employee permissions give users control over who can access the cash drawer, and all transactions can be tracked, including pay-ins, payouts, and drops.

  • Daily summaries give users insight into business performance at the end of the day, and detailed sales and transaction trend reports allow users to identify patterns in their data.

  • talech - FAQ

    Voici quelques-unes des questions fréquentes sur talech.

    Q. Quels sont les types de licence disponibles pour talech ?

    Types de licences disponibles pour talech :

    À partir de: 62,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    Monthly Plans:
    Standard: $69/month for the first device + $39/month for each additional device.
    Premium: $99/month for the first device + $49/month for each additional device.

    Annual Plans:
    Standard: $62/month for the first device + $35/month for each additional device.
    Premium: $89/month for the first device + $44/month for each additional device.

    Q. Quelles sont les principales fonctionnalités du logiciel talech ?

    Fonctionnalités du logiciel talech :

    • Automatic discounts
    • Barcode printing & scanning
    • Bill splitting
    • Bulk product upload & edit
    • Cash drawer management
    • Customer behavior insights
    • Customer database
    • Daily summaries
    • Discount & promotion management
    • Employee management
    • Employee permissions management
    • Employee time tracking
    • Gift card system
    • Inventory alerts
    • Inventory tracking
    • Multi-location management
    • Multiple payment methods
    • Order printing
    • Payment processing
    • Product variations
    • Purchase order management
    • Real-time inventory management
    • Sales reporting
    • Timesheets
    • Tipping
    • Transaction trend analytics

    Q. Qui utilise talech ?

    Utilisateurs habituels du logiciel talech :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues talech est-il disponible ?

    Langues dans lesquelles talech est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour talech ?

    Types de licences disponibles pour talech:

    Abonnement

    Q. talech prend-il en charge les appareils mobiles ?

    Appareils pris en charge par talech :

    iPad

    Q. Avec quelles applications talech peut-il s'intégrer ?

    Applications s'intégrant à talech :

    Deputy, Homebase, Hubworks Hostel Management, Magento, Mailchimp, MarginEdge, OneSaas, QuickBooks, Shopify

    Q. Quelles sont les ressources d'aide disponibles pour talech ?

    Ressources d'aide disponibles pour talech :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo