talech

Un logiciel de POS pour iPad : restaurants, commerces de détail et entreprises de services.

En savoir plus sur talech

talech est un système de POS (point de vente) pour iPad qui comprend de nombreux outils : prise de commandes, gestion d'inventaire, traitement de paiements, lancement de promotions, suivi des heures des employés, prise et gestion de rendez-vous, services chronométrés, etc. Le logiciel convient à toute une gamme de restaurants et de bars (restaurants à service complet, bars, cafés, restauration familiale et à service rapide), de sites extérieurs et commerces de détail (magasins de vêtements), d'entreprises de services (salons de beauté et de coiffure, spas, bars de manucure, barbiers, toilettage d'animaux) et bien d'autres.

talech permet aux utilisateurs de gérer leur inventaire en temps réel, avec la possibilité d'ajouter des produits et de modifier les coûts, prix et quantités. Concernant les commerces de détail, les étiquettes de codes-barres peuvent être imprimées, puis lues pour ajouter des articles aux commandes ; des variations de produits peuvent être créées pour différentes tailles et coloris. Les restaurants peuvent quant à eux s'aider de talech pour connecter plusieurs imprimantes et permettre aux utilisateurs d'envoyer les commandes vers la cuisine et les imprimantes du bar. Les factures peuvent être fractionnées, partiellement fermées ou maintenues ouvertes pour différents clients. Les entreprises de services bénéficient d'une option de planification de rendez-vous doublée de services chronométrés, d'un site web de réservation pour les clients et de profils d'employés visant à présenter leurs services. Plusieurs types de paiements sont systématiquement pris en charge (espèces, chèques, cartes de crédit et cartes-cadeaux). Les offres peuvent être appliquées à des commandes entières ou des articles individuels en lançant des promotions, avec la possibilité d'appliquer des remises en pourcentage ou selon une valeur monétaire donnée ; les utilisateurs sont en mesure de consulter un rapport détaillé des réductions appliquées à toutes les commandes. Des rapports détaillés donnent aux utilisateurs un aperçu des ventes, des transactions, des produits de vente les plus vendus et des performances des employés, permettant ainsi l'identification de types ou de tendances. Des résumés journaliers sont également générés à la fin de chaque jour.

talech inclut un horodateur intégré, qui permet aux employés de pointer à l'arrivée et au départ via le POS (point de vente), puis génère des rapports sur les feuilles de temps pour permettre aux utilisateurs de suivre les heures travaillées. Vous pouvez utiliser les permissions d'employés pour contrôler les accès au tiroir-caisse et suivre l'ensemble des transactions, notamment les dépôts, les indemnités et les retraits.

Options de tarification dès :

29,00 $US

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à talech

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

29,00 $US

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à talech

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Fonctionnalités

Nombre total de fonctionnalités pour talech : 54

  • Accès mobile
  • Analyse en temps réel
  • Application mobile pour clients
  • Base de données de clients
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Confirmation et rappels
  • Contrôles/Permissions d'accès
  • Données en temps réel
  • Emplacements multiples
  • Gestion de l'e-commerce
  • Gestion de la trésorerie
  • Gestion de table
  • Gestion des articles mis de côté
  • Gestion des bons de commande
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des conseils
  • Gestion des employés
  • Gestion des prix
  • Gestion des promotions
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des retours
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks
  • Historique des transactions
  • Intégration comptable
  • Lecture de codes-barres et de tickets
  • Paiements partiels
  • Partage de l'addition
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Pour salons de beauté et les spas
  • Profils client
  • Rapports de ventes
  • Rapports et analyses
  • Reconnaissance de code-barres
  • Rendez-vous récurrents
  • Réservation en ligne
  • Signature électronique
  • Suivi de l'inventaire
  • Suivi des retours
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Vérifications distinctes
  • e-mail marketing

Alternatives

Square Point of Sale

4,7
Alternative n° 1 à talech
Square Point of Sale est une solution de point de vente pour les appareils Android et iOS qui comprend des outils de...

NCR Silver

3,7
Alternative n° 2 à talech
NCR Silver® est un système de point de vente sur tablette destiné à aider les entreprises de vente au détail à gérer...

Toast POS

4,1
Alternative n° 3 à talech
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts opérationnels...

Revel Systems

3,7
Alternative n° 4 à talech
Revel, système de point de vente d'iPad pour les restaurants, les bars, les commerces de détail, les établissements de...

Avis

Note globale

3,9 /5
(321)
Rapport qualité-prix
3,8/5
Fonctionnalités
3,7/5
Simplicité d'utilisation
4,1/5
Support client
3,9/5

Vous avez déjà talech ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 321
Kate
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Marty's Restaurant & Retail Operational Review of Talech POS System

Publié le 31/08/2019

We have only solved the items under Pros. although talech systems also begins to make it easier for...

We have only solved the items under Pros. although talech systems also begins to make it easier for us to do at least retail inventory easier to determine.
However, dealing with a customer service staff who are really only there to get us off the phone as quickly as possible while attempting to fix a specific problem is frustrating. More often than not, they are not given the time to sufficiently understand the problem or issue or don't really care, and more often than not, we get instructions to go to online help, with not even what specific topic we're supposed to look under. Time and time again, when I've asked for help to create reports I want, there is not only a misconnect in understanding (my tech language is not very good) but most of the responses I have gotten in the past year is that work on the reporting features are not a priority and therefore will not be addressed in any determinable near future.
We got Talech to grow our business. While it has helped it has also been a disappointment as it is not as user friendly as we thought. And the ability of customer service to understand and help us resolve the issues we have, while lately much better on very specific items, has on more complex issues on a admin level been very disappointing. Talech customer service is good about adding techy and trendy additional features but not so good at organizing the information to manage the actual administrative business needs of business owners & managers.

Avantages

1. Makes it easy for customers to check out faster
2. Makes it easy for servers to send menu tickets to the kitchen

Inconvénients

1. Reporting features. The totals in each categories (retail, or restaurant) are never totaled. Bank settlement totals for different forms of payments, etc., are the only totals there are except Dine In, and To Go, tips, and gratuity.
We got the POS system so we could get reports on costs, profitability, in each category both in beverages (wine, draft beers and food (per menu items- quantities of items sold within each category also) and current inventory in each category, per selected periods of time. I find that we have to basically create our own templates in Excel, download the period of time we are reviewing, and copying the categories & items to our exel templates which then subtotals the categories we want to see to determine how we are doing in each category or with any particular item within the categories.

Alternatives envisagées 

Revel Systems

Pourquoi passer à talech

Partly due to the promotional incentive of reducing our CC processing fees for a year, because it was being offered by the bank we were already working with, and we really had no prior products to compare with it.
Gina
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Software user since 2016

Publié le 24/08/2019

I have used many different accounting systems with inventory. Overall this software shows real...

I have used many different accounting systems with inventory. Overall this software shows real potential as an easy to setup and easy to use system.

Avantages

This software is easy to setup and use.

Customer support is great. I’ve only had to contact them a couple of times and the problems were fixed very quickly.

The description field is large enough to allow a proper description of my products.

The tags and categories give me breakdowns on the reports so I can determine what is selling and what not to purchase again.

The markup field makes it easy for me to determine sale prices of my products.

The inventory log helps me find a customer sale so I can do proper return prices for my customers.

Inconvénients

I wish the tags were listed in alphabetical order.

I wish the sales tickets were available for more than 2 months so I could do returns to credit cards instead of having to give my customers cash.

When I have trouble with my internet connection and it get dropped after it hits the gateway, there is no way for me to determine that the charge went through. I’ve had at least a dozen instances of this happening. It then shows only 1 sale on my system and my customer has 2 charges on their credit card.
I then have to credit the sale so it credits my customers card, and then I have to renter the sale as cash so I can balance inventory and sales amounts.

I wish the sales tax list would indicate which tax code I have currently marked.

I have never been able to get the jewelry labels to print.

Spenser
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Video Game Store Owner Review

Publié le 04/11/2016

We have loved Talech since we got it. It's got a lot of great features that other POS's don't have...

We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.

Avantages

I love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.

Inconvénients

I really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.

Réponse de talech

Thank you for your review and feedback, Spenser. I've shared your product feedback with the product team. Please continue to share your thoughts with us - we love to hear from you. Thanks for being a talech customer.

Mary Ann
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

I'm considering switching to a different POS system

Publié le 01/11/2016

At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all...

At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.

Avantages

That it is cloud based and we use apple ipads

Inconvénients

It is glitchy at times, the time sheet with individual employee sales needs to go.
Purging 3 month old tickets and we can't find them unless we call tech support.

Réponse de talech

Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.

Thomas
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Owner of The 1000 Islands Cruet

Publié le 16/11/2016

Overall I think the software works great. I have one thing that would make it even better. It has...

Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold.
Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml)

If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom

Avantages

Ease of use, reports, layout of pages, customer service.

Inconvénients

limited discount ability.

Réponse de talech

Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!

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talech - FAQ

Voici quelques-unes des questions fréquentes sur talech.

Types de licences disponibles pour talech :

  • À partir de : 29,00 $US
  • Type de licence : Version gratuite
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel talech :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500

Langues dans lesquelles talech est disponible :

anglais

Appareils pris en charge par talech :

iPad (mobile)

Applications s'intégrant à talech :

Adobe Commerce, Homebase, Mailchimp, OneSaas, QuickBooks Online Advanced, Restaurant365, Shopify, Xero

Ressources d'aide disponibles pour talech :

Service client/e-mail, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour talech.