Gingr

Un logiciel de toilettage, chenil, pension et garderie pour animaux de compagnie

En savoir plus sur Gingr

Gingr est un logiciel de réservation adressé aux entreprises de toilettage, dressage, de pension et de garderie pour animaux de compagnie, qui propose des fonctionnalités de POS (point de vente), marketing et gestion des employés, clients et animaux. Gingr offre également des outils de réservation, d'agenda, de profils clients, de traitement des paiements, d'engagement client, etc., dans le but de fournir une solution de gestion tout-en-un aux services aux animaux de compagnie.

En offrant aux utilisateurs les outils de création d'un portail client et d'une page de renvoi personnalisés à l'image de la marque, Gingr permet aux entreprises de déléguer le contrôle des opérations à leurs clients par le biais de formulaires de réservation en ligne. Les formulaires peuvent être entièrement personnalisés et les clients soumettre leurs demandes de réservation directement via le portail client pour approbation au sein du système Gingr.

Afin d'améliorer votre organisation, Gingr crée des profils clients et d'animaux de compagnie contenant des informations pratiques, des images, des informations sur la vaccination, des bulletins d'incidents, des réservations et l'historique des réservations. Grâce aux outils intégrés d'e-mail, fax et SMS, les entreprises peuvent contacter leurs clients ainsi qu'envoyer des mises à jour et rappels automatiques au sein du système, tout en consignant toutes les communications. Gingr agit également en tant que POS pour traiter les paiements par carte de crédit, qui comprend les signatures électroniques, l'envoi de reçus automatique et la lecture de code-barres pour une meilleure tenue des dossiers.

Afin de faciliter la gestion des employés, Gingr propose de nombreuses fonctionnalités afin que tous les membres de l'équipe aient une vue précise et éclairée des activités et tâches à accomplir : pointage intégré, calendriers d'équipe, listes de tâches, listes de vérification quotidiennes et rapports de commissions.


Images

Gingr Logiciel - 1
Gingr Logiciel - 2
Gingr Logiciel - 3
Gingr Logiciel - 4
Gingr Logiciel - 5
Gingr Logiciel - 6
Gingr Logiciel - 7
Gingr Logiciel - 8
Gingr Logiciel - 9
Gingr Logiciel - 10
En voir 14 de plus
Vidéo de Gingr
Vidéo de Gingr
Vidéo de Gingr
Vidéo de Gingr
Gingr Logiciel - 1
Gingr Logiciel - 2
Gingr Logiciel - 3
Gingr Logiciel - 4
Gingr Logiciel - 5
Gingr Logiciel - 6
Gingr Logiciel - 7
Gingr Logiciel - 8
Gingr Logiciel - 9
Gingr Logiciel - 10

Gingr ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Gingr

4,6 (204)
VS.

À partir de

95,00 $US
mois
50,00 $US
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

90
76

Intégrations

7
Intégrations introuvables

Simplicité d’utilisation

4,5 (204)
4,6 (107)

Rapport qualité-prix

4,5 (204)
4,3 (107)

Service client

4,5 (204)
4,6 (107)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives

Pawfinity

4,6
Alternative n° 1 à Gingr
Nouveau V5.0 : un des systèmes de réservation en ligne les plus avancés au monde. Venez découvrir pourquoi tant de...

Kennel Link

4,7
Alternative n° 2 à Gingr
Kennel Link est une solution web de gestion de chenils, conçue afin d'aider les pensions pour animaux de compagnie à...

Kennel Connection

4,4
Alternative n° 3 à Gingr
KC propose un logiciel de gestion sur le bureau ou basé sur le cloud permettant aux centres de pension des animaux, de...

DaySmart Pet

4,2
Alternative n° 4 à Gingr
123Pet Software est un logiciel de gestion d'affaire pour les salons de toilettage pour animaux, les toiletteurs pour...

Avis

Note globale

4,6 /5
(204)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,5/5
Support client
4,5/5

Vous avez déjà Gingr ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 204
Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An EXCELLENT Decision - Gingr Continue to Impress Me!

Publié le 28/11/2018

I love how I can keep a good eye on everything that's happening within our facility from wherever I...

I love how I can keep a good eye on everything that's happening within our facility from wherever I am. With the tools in Gingr we've restructured our daycare rates and packages and have seen an overall increase of 25% in daycare revenues. It's a tighter system than the one we had before, and revenues don't fall through the cracks as with the old system. It's so easy to customize in so many ways. The manner in which they strive to add additional features and make existing ones even more usable continues to impress me. Built in communication tools are everywhere so that all the information is readily available for whoever needs access to it. It's state of the art and they strive to keep it so.

Avantages

This is so much more than just a reservation and POS system. It's a very comprehensive program that facilitates excellent communication, organization, and streamlines processes. If they haven't thought of it yet, they likely will, as they continue to add features as fast as they can think of and integrate them within the program. I was skeptical at first about tech support being entirely online, and that's proven to work very well. They excel at customer service and have been very responsive to the handful of requests I've made for features. The integrated tip feature has increased employee tips tenfold to the point they're a significant contribution to our employee's paychecks.

Inconvénients

The financials took a little getting used to, and their integration with QBO is taking awhile. I understand that though and appreciate their position of wanting to be certain they do it well. I've had experiences with other programs that integrate poorly and leave messes to clean up. It's worth waiting if it's done well. I don't like how their credit card processing rates are set up. They will match existing rates, and if we go out and look for better rates they will match the best we can find. As anyone who's ever gone shopping for credit cards knows, that is such a hassle, and I find it very disingenuous that we have to pretend to shop around in order to be offered better rates. If I'm going to go through that trouble, I will simply switch processors or divert some of my processing in another direction.

Dustin
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software for the pet industry

Publié le 07/05/2019

Great people, and great software

Great people, and great software

Avantages

Designed with bootstrap so easy browsing on Mobile, tablets, and Desktops

Inconvénients

Some of the layout is too cluttered, and some features are lacking

Alternatives envisagées 

DaySmart Pet

Pourquoi passer à Gingr

Cloud services, being online ensures the safety of our customers

Réponse de Gingr

Thank you for your review Dustin!

While we 'bootstrapped' early stage, we now have a full team of developers and product leads. Gingr is mobile-friendly, for easy use on different screen sizes.

Thank you for your 'thumbs up', and let us know what features you would like us to add!

Meredith
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Don’t do it

Publié le 17/10/2019

I’m beyond disappointed and frustrated.

I’m beyond disappointed and frustrated.

Avantages

User friendly, when we switched to this software the creators that also work in our industry were the owners. They were wonderful, then it got sold-twice.

Inconvénients

The current owners are a credit card processing company and all they care about is cashing in on their fees. They have no empathy for business owners in our industry and they are failing fast. The software neglected to deduct credits off of packages for 2 days last month costing their clients thousands, anytime someone would post about this in their Facebook group it was deleted. How shady can you get?

Réponse de Gingr

Hi Meredith. Thank you for the review. We are sorry Gingr wasn't the right fit for you personally.

1st, to address a few facts: (1) Gingr was sold (once) to Togetherwork (TW), an independent holding company of niche software companies like Gingr. TW is not a credit card processing company.

Our primary founder and developer stayed, as have most of us. While TW is mostly hands off, they do provide new resources for us to grow & provide more value to our customers. For example, this year we hired (3) developers, (3) onboarding specialists and (3) support staff. This is a very positive move for the long term future of Gingr and our customers - it's good to know you can rely on a stable company for years to come.

Yes, we had a bug related to the deduction of package credits. This bug was fixed within 48 hours, and we helped all customers that needed it to mitigate the impact.

Our private FB group is open to positive & constructive contributions for fellow Gingr users.

Barry
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Searching for clients, tip report

Publié le 09/01/2019

Fantastic system is great to work with easy to search, everything's in front of you I love how you...

Fantastic system is great to work with easy to search, everything's in front of you I love how you can put employee notes I love how we can put incident reports I love how we can upload pictures I think your is system is awesome overall I give it a big fat 10 hands down the best if I could give you better than a 10 I would please work on the tips.

Avantages

Ginger is fantastic for searching for clients it's a great system we have now been using it for 2 years we deal with a 150 dogs on a daily basis it always run smoothly it's easy for the customers with check outs to have their cards on file was fantastic they're not fumbling for their card anymore or running outside to get their credit card there's so many good features about Ginger I'm really not sure which ones to touch bases on, I thank you guys for an awesome system. Keep up the great work Thank You for everything.

Inconvénients

The one feature I don't like about gingr is the tips we cannot separate tips to each individual I think Ginger should have a drop down Box That has a link with groomers names, and each of the dog trainers so that at the end of the 2 week payroll we don't have to go over all the tips and figure out who gets what? If you go to one of your competitors it's called kennel suite they have that feature that works really well that is the only thing that I'm not happy with on your system other than that it is fantastic. Again thank you very much for everything and have a Happy New Year.

Sue
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We can not say enough good things about Gingr! Best. Decision. Ever.!!!

Publié le 27/03/2018

Saved time and money immediately! Their customer service is outstanding! We absolutely LOVE Gingr!

Saved time and money immediately! Their customer service is outstanding! We absolutely LOVE Gingr!

Avantages

Our favorite part of Gingr is the ease of use along with outstanding customer service! We switched software after 8 years in business and a customer base of over 6000. It was an extremely scary thought since we were using the same software since day one. The prep did not happen in a day by any means but I will say Gingr has it laid out extremely well in a step by step "to-do list" that made it fool proof. Follow all the steps, watch and read the help articles and it will pay off when it comes time to transfer your information over. We were using not only a software that had ZERO customer support but also had limited reports and functions. Our customers LOVE that they can interact with the system, set up reservations and view their account on their own time. Every process in our day to day activities were streamlined saving us time and money immediately. Training our employees was simple and it was fun seeing how excited they were to dig deeper and explore new ways to do tasks. Our incoming phone calls have now been reduced, which was our hope, since the customers can do more on their own such as buying packages and making reservations. Lets talk ink and paper...the savings on this alone makes Gingr more then worth it. Also, the credit card system is outstanding along with the emailed report cards and receipts. I researched different software systems for 2 years and I definitely made the right choice with Gingr! If you are considering switching, look no further!

Inconvénients

I know there is usually a down side when switching software. I waited to write this review for 4 days so that I could come up with something that would be helpful to let a new potential client know if considering Gingr. We have now been using Gingr for 2 months and I can not think of one thing that I like least about this software.

Afficher 5 avis sur 204 Lire tous les avis

Gingr - FAQ

Voici quelques-unes des questions fréquentes sur Gingr.

Types de licences disponibles pour Gingr :

  • À partir de : 95,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Gingr :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Gingr est disponible :

anglais

Appareils pris en charge par Gingr :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Gingr :

Broadly, CardConnect, IFTTT, Kisi, Meta for Business, Stripe, Zapier

Ressources d'aide disponibles pour Gingr :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Gingr.