--- description: Pendo : qu'en pensent les utilisateurs ? Lisez les avis sur Pendo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pendo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données qualitatives](/directory/1487/qualitative-data-analysis/software) > [Pendo](/software/107315/pendo-platform) # Pendo Canonical: https://www.getapp.fr/software/107315/pendo-platform Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/107315/pendo-platform?page=2) > Pendo est une plateforme d'expérience produit permettant aux équipes de capturer les données et les comportements d'utilisation des produits, de recueillir des opinions et d'influencer le comportement avec la messagerie intégrée à l'application. > > Conclusion : 238 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 238 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Pendo.io - **Pays**: Raleigh, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - A/B Testing - API - Accès invité - Actions découlant d'un événement - Aide contextuelle - Alertes/Notifications - Analyse d'entonnoir - Analyse de texte - Analyse des campagnes - Analyse des comportements - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse des tendances - Analyse par cohorte - Analyse prédictive - Analyse quantitative - Analyse visuelle - Aperçu de Gantt/du calendrier - Apprentissage asynchrone - Apprentissage mixte ## Intégrations (31 au total) - Amazon Redshift - Calendly - ChurnZero - Confluence - Domo - Drift - Elastic Enterprise Search - Fivetran - Fullstory - Gainsight CS - HelpDocs - HubSpot CRM - Igloo - Intercom - Jira ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software) ## Catégories connexes - [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) - [Logiciels de mobile analytics](https://www.getapp.fr/directory/1041/mobile-analytics/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) ## Logiciels similaires 1. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Aha\!](https://www.getapp.fr/software/106671/aha) — 4.7/5 (561 reviews) 3. [Google Analytics 360](https://www.getapp.fr/software/90997/google-analytics) — 4.7/5 (8089 reviews) 4. [Mixpanel](https://www.getapp.fr/software/90837/mixpanel) — 4.5/5 (145 reviews) 5. [Hotjar](https://www.getapp.fr/software/101789/hotjar) — 4.6/5 (539 reviews) ## Avis ### "It is a great tool for analysis, easy to use and with great support." — 5.0/5 > **Carmen** | *31 mai 2023* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: I utilize Pendo to track which highlights are utilized the foremost on a page, labeling is simple in Pendo, and once it's labeled accurately it's much less demanding to explore through the information and make choices. Too this way we may distribute studies directly through pendo and we are able oversee and share comes about. Pendo itself includes a nice clean plan and is very simple to utilize, the data we get from our item clients helps us track the foremost and slightest utilized highlights, outline client ventures and learn a few cool experiences. I like way analytics because it makes a difference me get it what behavior designs and patterns individuals are receiving in high-traffic zones of our computerized involvement. This makes a difference to get it the qualities and shortcomings of our item without having a predefined way in intellect. > > **Inconvénients**: Pendo some of the time has inconvenience labeling certain capacities, which is generally due to the way it's coded, but I wish pendo may appear how to settle that or an elective. In the event that there were ways to channel a few of the sheets a bit more, that would be incredible; For case, the foremost seen guides as of now as it were appear "all" and I can't channel them to as it were appear guides on my specific item, so I'm seeing guides for all the items I have get to to. The outside detailing piece was a small precarious to set up, but we got it set up by employing a few extra devices within the environment. We had to set up custom ETL forms to be able to disperse reports, there should be an option that permits clients to specifically get to particular reports rather than the complete environment. > > Pendo is an great analytics instrument that makes a difference to superior get it client behavior and designs, each time we roll out a modern highlight, we utilize Pendo to tag everything and after that utilize analytics to see which ways users take, where they tap the foremost, what gets utilized the foremost, etc. Utilizing this information, we make choices approximately future forms of that include. characteristic. Pendo makes a difference coordinated subjective and quantitative information to gain a more all encompassing understanding of which regions of our stage drive the foremost esteem and where we are lost target benchmarks. It permits us to get it zones like estimation and exertion in combination with engagement and item analytics, this permits us to decide a wealthier data encounter in behaviors and utilization in key segments/accounts. ----- ### "Makes onboarding new users so much more professional" — 4.0/5 > **Warren** | *12 février 2025* | Services et technologies de l'information | Taux de recommandation : 6.0/10 > > **Avantages**: Pendo has made our new user onboarding process so much more quicker and professionally. > > **Inconvénients**: Pendo is not the cheapest product on the market, and this may well factor in to our use of it moving forward. > > We originally looked at Pendo for using to look into our end users use our custom PowerBI screens, and which screens they were using. We have since adopted to use in our user onboarding. ----- ### "Shop around" — 1.0/5 > **Ike** | *17 avril 2017* | Services et technologies de l'information | Taux de recommandation : 1.0/10 > > **Avantages**: The UI is modern and appealing > > **Inconvénients**: The software is inconsistent, buggy and unpredictable. > > I've used Pendo a couple times over the period of roughly a year. Both of the time that we tried to deploy an NPS survey on our product we had some significant bugs. The first, we had a Opt Out list that some of our admins requested to be on (they didn't want to receive the survey). Pendo experienced a bug in which our survey in fact was seen by some of those accounts. This most recent time I've run across some significant bugs and pretty fundamental considerations in UI. Take for instance that Pendo provides no help in the UI to help guide you in whether you are actually selecting the right account to pool into a segment to target or exclude. You have to pretty much get the account character for character exact to how Pendo has in the system. When I try to export the list of accounts from Pendo, modify the list to remove or add accounts and reimport, Pendo fails on any accounts that have a comma in the title (like Company, LLC or Org, Inc.). Also our survey just decided to not appear out of the blue. Luckily I've jumped in to check our survey frequently and discovered this was the case. I can't be confident that when I deploy something to our end users that Pendo will behave appropriately. Consider another solution with better history and size. ----- ### "Pendo is awesome\! ..." — 4.0/5 > **justin** | *9 décembre 2025* | Pétrole et énergies | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to overlay guides onto our app is outstanding\! I also like the ability to integrate with zapier. > > **Inconvénients**: Lack of "actual" dates/times in reporting and real-time action of guide completion. The "last visited" the app is not useful when you are trying to determine when someone did something with a specific component. > > Pendo does so many great things, but is juuuuuuuust short in being phenomenal. For example, form field validation is great, yet why not have it built into guides? ----- ### "Friendly digital adoption tool" — 5.0/5 > **Vinay** | *8 mars 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Pendo provides deep insights into how our customers interact with our product i.e. the pages they visit, the features they interact with and the amount of time they spend on our app. > > **Inconvénients**: The page URLs tagged by Pendo are case sensitive. So we end up having to tag variations of the URLs that have lowercase/uppercase characters in them > > As a business, we like to see if customers have completed a certain CTA or a process. Pendo does a great job in both these areas. The Funnels and Features tools help us to analyse if a suer has completed a task from beginning to end and if they have clicked on any CTA buttons on a landing page. ----- Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/107315/pendo-platform?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/107315/pendo-platform) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées