Une solution CRM pour ajouter des outils de messagerie intelligents aux boîtes de réception Gmail
4.7/5 (62 avis)NetHunt CRM est un système intelligent de gestion des relations client qui s'intègre dans les messageries Gmail pour ajouter des outils organisationnels là où les communications ont lieu. Compatible avec G Suite et Google Apps, avec une intégration Zapier disponible pour plus de 750 services web tiers, le produit par abonnement s'adapte aux besoins des utilisateurs individuels et des équipes commerciales en pleine croissance. Adapté à la vente, au support, au commerce de détail, au recrutement et au marketing, NetHunt CRM encourage les chefs de projets à utiliser Gmail pour organiser le support client, gérer les tâches et rationaliser les campagnes marketing.
Utilisant une approche basée sur les enregistrements pour encapsuler les données des clients et des leads, NetHunt regroupe les e-mails, les tâches, les fichiers et les notes. Des dossiers personnalisés peuvent ensuite être créés pour collecter des enregistrements, former des pipelines et obtenir des vues à 360° sur les performances des clients ou des services. Le système offre également une meilleure prise en charge des communications en mettant en place des rappels par e-mail, des réponses automatiques et des indicateurs permettant de réexaminer les conversations commerciales importantes. Les e-mails peuvent être transformés en listes de tâches prioritaires pour une meilleure gestion des tâches, tandis que les fonctionnalités de publipostage permettent d'envoyer des messages de campagne groupés et d'ouvrir des commentaires de suivi que les contacts ont consultés.
Avantages
I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.
Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!
There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.
I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.
I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!
Inconvénients
The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.
This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".
Very positive. Highly recommend!
Avantages
It was very easy to install NetHunt and synchronize it with all the client's data which I already had in my Gmail. Now when I open an email from my customer I have all the essential information featured right in front of the email. And I don't spend tons of time navigating spreadsheets. I like automated bulk emails, scheduled follow-ups, and many more things. NetHunt interface is simple-to-use, all actions take seconds, I really enjoy it.
Also, my manager, rep. is very dedicated and helpful.
Inconvénients
I'd really like to have an opportunity to plan drip campaigns, but as far as I know, NetHunt team is already working on that feature. So let's see.
1. *Daily* Tracking of Leads, Prospects & Clients because of ease-of-use and Gmail-integration
2. Prevents anyone falling through the cracks because its so easy to tag an unassociated email/person with a Customer Record.
3. Feeling in-control and organized with my pipeline, inspiring me to scale without potential overwhelm
Avantages
I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.
2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!
3. Great price-point: Definitely affordable, even when needing to scale.
If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!
Inconvénients
It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!
great and affordable CRM
Avantages
In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.
Support is also very good, very prompt and very well versed in how the Nethunt system works.
Inconvénients
On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore
Customer Support is arguably the best feature of this product. If you have a question that is only vaguely related to NetHunt, like how to use integration in a new way, they will work with you to make that happen and fulfill your need.
Avantages
I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.
Inconvénients
The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.
Voici quelques-unes des questions fréquentes sur NetHunt CRM.
Types de licences disponibles pour NetHunt CRM :
À partir de: 24,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de NetHunt CRM.
Utilisateurs habituels du logiciel NetHunt CRM :
Auto-entrepreneurs, Entreprises de taille moyenne, PME
Langues dans lesquelles NetHunt CRM est disponible :
anglais, russe
Types de licences disponibles pour NetHunt CRM:
Gratuit, Abonnement
Appareils pris en charge par NetHunt CRM :
Android, iPhone, iPad
Applications s'intégrant à NetHunt CRM :
Facebook, FileCloud, G Suite, Google Calendar, Google Drive, JIRA Software, Mailchimp, NUACOM, Wufoo, Xero
Ressources d'aide disponibles pour NetHunt CRM :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
