Kloudville

En savoir plus sur Kloudville

Kloudville is a cloud-based enterprise resource planning (ERP) solution designed to assist small and medium sized businesses across a range of industries with managing customers, orders, inventory, catalogs, pricing, billing, expenses, and more.

360-degree customer management gives users insight into customer information and interactions, quote and order histories, and communication preferences. Users can also create to-dos and schedule customer follow-ups. The order management system in Kloudville allows users to create, update, and cancel customer orders, manage complex order processing, track customer interactions, and analyze orders. Customizable business process flows can be used to automate order processing tasks according to company workflows, control notifications, and manage multiple business roles. Inventory can be managed across multiple locations, and users can view real-time stock levels and product availability through integration with suppliers and distributors.

Kloudville includes a pricing management system which allows users to create a range of pricing rules and formulas, including quantity-based pricing, bundle pricing, sales, coupons, promotional discounts, and custom pricing for different locations or customer segments. Users can set up multiple payment methods and customizable terms, and process debit and credit card payments in multiple currencies. Customer issues can be received and managed across multiple channels, including email, call center, and web portal, and issues can be routed or escalated manually or automatically. Reports on customer, sales, and performance can be generated and customized, and analytics are automatically gathered to give users insights in real-time.