TrakIT by Bitmetric Technologies is a logistics solution that helps freight forwarders, transporters, third-party logistics companies, and shipping companies handle multiple shipments every month. The web-based application runs on ASP.Net platform and can also be deployed on the organization’s server with a customized interface. The solution can be accessed on smartphones and tablets using the native mobile application available for Android devices.
TrakIT enables businesses to set up and track KPIs, data fields, events, and other metrics related to shipments. The solution allows users to group the data fields and share the details with customers. The software also helps to track container location and calculate demurrage charges when the container overstays at a particular facility. TrakIT sends automated emails and text messages to customers and other stakeholders about the status of their consignments. The system also sends automated reports in CSV, HTML, and MS-Excel format to each customer at regular intervals to provide detailed statuses of all shipments.
TrakIT has a centralized document repository to store shipment documents such as delivery orders, payment receipts, status updates, and email communication. Organizations can upload these documents and share them with the customers or provide role-based access rights to their employees. The application offers customizable templates that can be used to create trucking order forms, customs declarations, and other forms for audit purposes.
TrakIT offers additional features such as interactive reports, dashboard charts, hierarchy access control, self-service portal, and automated alerts. The solution is available in English, French, and Spanish and can also be customized to support other languages. TrakIT offers a product demo on client request and uses a pricing model based on the volume of shipments.
I have been using TrakIT for a few years now and can confidently say that it truly helped us transform the way we managed operations and customers service for our freight forwarding and transport operations.
First of all, it is extremely easy to use and has a great interface, making it very easy to configure it and train your teams to use it. Since it is on the cloud, one can access the information anytime and anywhere. With seamless integration with the email client and a fantastic report builder, it sends out automated customer updates and reports - allowing customer service teams to focus more on face to face interactions with clients. And finally, the support provided by Bitmetric Technology is fantastic and extremely prompt.
With the new 'Finance' module, TrakIT truly becomes a must have ERP for every freight forwarder and transport operator.
I would gladly recommend TrakIT.
- Its a one stop tool for the operations team
- handy tool for the commercial team, as it can guide them on the operations aspects
- improves your working patterns
- reduces paper work by a hug margin
- I used to use the tool in my former company but i really miss it now.
My customers get more than expected, Management team get kpis report with accurate information and i can easily track my shipments
• TrakIT offers a customizable dashboard that helps executives to view a complete summary of the business and analyze work order volumes and KPI trends using interactive charts or graphs.
• The solution’s customer self-service portal helps to ensure transparency of shipments and allows clients to log-in and view the status of their consignments.
• TrakIT helps organizations with operations in multiple locations provide selective access to their employees to view only those shipments that either originate or terminate at their current location.
• The solution’s custom report feature helps to measure business growth and identify potential bottlenecks in the entire process.
• TrakIT helps to streamline workflows and enables users to upload invoices, balance sheet, zip files, scanned copies, and other documents directly through email.
Voici quelques-unes des questions fréquentes sur TrakIT.
Types de licences disponibles pour TrakIT :
Type de licence: abonnement
version d'essai gratuite: disponible
Contact Bitmetric Technologies for pricing information.
Fonctionnalités du logiciel TrakIT :
Utilisateurs habituels du logiciel TrakIT :
grandes entreprises, entreprises de taille moyenne, organismes à but non lucratif, PME
Langues dans lesquelles TrakIT est disponible :
anglais, français, espagnol
Types de licences disponibles pour TrakIT:
Appareils pris en charge par TrakIT :
Nous n'avons pas d'informations sur les intégrations offertes par TrakIT.
Ressources d'aide disponibles pour TrakIT :
FAQ, base de connaissances, support en ligne, support téléphonique