--- description: Hostaway : qu'en pensent les utilisateurs ? Lisez les avis sur Hostaway, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/183/vacation-rental/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.fr/software/106989/hostaway Page : 1/64\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) > Approuvée par plus de 20 000 gestionnaires dans le monde, Hostaway est la plateforme leader du secteur, alimentée par l’IA, dédiée à la gestion de locations saisonnières et conçue pour les professionnels de la location courte durée. > > Conclusion : 1577 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Hostaway - Principaux avantages Développer et gérer les réservations sur les principaux canaux (Airbnb, Vrbo, Booking.com, Google) Synchronisation en temps réel des disponibilités, tarifs et calendriers sur tous les canaux connectés Gérer toutes les réservations et conversations dans une seule boîte de réception unifiée Automatiser 93 % des messages répétitifs aux voyageurs grâce aux réponses IA Augmenter les revenus de 25 % ou plus grâce au Dynamic Pricing Suivre les performances avec des rapports et analyses avancés Portails propriétaires en libre-service et relevés automatisés pour un reporting clair et professionnel Connecter vos 200+ outils grâce à des intégrations puissantes Créer ou connecter votre propre site de réservation directe pour réduire les commissions OTA Automatiser le ménage et la gestion des tâches Application mobile leader du secteur pour gérer vos biens en déplacement Support : Support téléphonique primé 24/7, toujours disponible Centre d’aide complet en libre-service Taux de satisfaction client supérieur à 97 % Équipe internationale et multilingue, assurant une compréhension locale ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 1577 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Hostaway - **Pays**: Helsinki, Finlande - **Entreprise fondée en**: 2015 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, grec, italien, néerlandais, portugais, tchèque - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 199 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Application mobile - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de biens - Base de données de clients - Booking Management - CRM - Calendrier des événements - Campagnes multicanales - Carte de fidélité - Champs personnalisables - Communications avec les invités - Comptabilité - Comptabilité intégrée - Contrôles/Permissions d'accès - Distribution multicanal ## Intégrations (63 au total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... et 48 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.getapp.fr/directory/1663/hotel-channel-management/software) ## Logiciels similaires 1. [Buildium](https://www.getapp.fr/software/101749/buildium-property-management-software) — 4.5/5 (2232 reviews) 2. [ResMan](https://www.getapp.fr/software/113985/resman) — 4.6/5 (602 reviews) 3. [Guesty](https://www.getapp.fr/software/112215/guesty) — 4.4/5 (480 reviews) 4. [DoorLoop](https://www.getapp.fr/software/2044823/doorloop) — 4.8/5 (705 reviews) 5. [Innago](https://www.getapp.fr/software/2038007/innago) — 4.9/5 (521 reviews) ## Avis ### "Smooth and Clear Onboarding With Hostaway" — 5.0/5 > **Michelle** | *6 février 2026* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: What I like most so far is that the product seems solid and easy to use. It looks like it will be a good fit for our needs. The onboarding process went well, and the onboarding specialist, \[sensitive content hidden\], was very knowledgeable and helpful. He explained things clearly, answered our questions, and made the process easier to understand. Having someone who knew the system well made a big difference. > > **Inconvénients**: Overall, the experience has been positive. While the initial sales process did not fully meet expectations and could have been clearer and more thorough, the experience improved significantly once onboarding was complete. Since coming onboard, the team has been responsive, supportive, and easy to work with. Communication has been timely, questions have been addressed quickly, and there is a clear willingness to help and improve. It’s encouraging to see the level of care and professionalism demonstrated after onboarding, and that has gone a long way in building confidence moving forward. With some refinement to the sales process, the overall experience would be even stronger > > Overall, the experience has been positive. I just started onboarding with my representative, \[sensitive content hidden\]. He was thorough, knowledgeable, clear, and stayed on task throughout the process. It was a very good experience. ----- ### "Highly recommended" — 5.0/5 > **Jacques** | *14 mai 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Inconvénients**: Nothing it was very smooth. Biggest thing for me was for numbers to sync. They are and I am very happy\! > > Fantastic, thank \[sensitive content hidden\] was absolutely amazing. very patient and informative. Highly recommended\!\!\! She went above and beyond \& even created custom formulas for me\!\! loved my experience\! ----- ### "Amazing Job\!" — 5.0/5 > **Mark** | *22 mai 2026* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: \[sensitive content hidden\] is the best\! Onboarding with her was wonderful—highly recommend working with her\! Recommend her highly\! > > **Inconvénients**: What I liked least about Hostaway was that some advanced features and settings can take time to learn initially, especially when setting up automations or custom integrations > > My overall experience with Hostaway has been very positive. The platform is user-friendly, reliable, and makes managing short-term rental properties much more efficient. I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work. ----- ### "Stay away from Hostaway." — 1.0/5 > **Jason** | *4 décembre 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: Messaging automation was helpful across platforms was the only thing I liked. The rest o the service was not great. > > **Inconvénients**: VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected. (less bookings now then before we signed up for Hostaway). Horrible support. They say they have 24/7 support but even if you call duirng business hours you'll be on hold for around 30 minutes. They try and lock you into a 12 month contract. They don't call or message you back if you have a problem with the serivce. > > Very bad. The sales guy was very good but lied to us about how discounts and promotions work. The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms. The VRBO integration wrecked our VRBO bookings. Bookings from VRBO after we integrated it with Hostaway dropped by 70%. We had to contact VRBO to disconnect the integration becaues of this problem and the account still hasn't fully recovered. The support team doesn't really know their own software. The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times. ----- ### "Outstanding Customer Success Support from \[sensitive content hidden\] at Hostaway" — 5.0/5 > **Utilisateur vérifié** | *7 mai 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: What stood out most was the quality of support and customer engagement, especially from \[sensitive content hidden\], our Customer Success Manager. She has been responsive, proactive, knowledgeable, and genuinely invested in helping us succeed. The platform itself is comprehensive and well-suited for managing short-term rental operations, with strong integrations and automation capabilities that simplify day-to-day management. > > **Inconvénients**: Like many powerful platforms, there is a learning curve when first implementing and optimizing all features. Some advanced configurations and reporting could also be more intuitive. However, the support from the CSM team helped overcome these challenges quickly. > > Overall, our experience with Hostaway has been very positive. The platform has helped streamline operations and improve efficiency, and the customer support has been excellent throughout the process. \[sensitive content hidden\], in particular, has been exceptional — professional, attentive, and always available to guide us through questions or improvements. Having a strong CSM makes a huge difference, and she has been a real partner in our success. ----- Page : 1/64\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/106989/hostaway) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées