--- description: Hostaway : qu'en pensent les utilisateurs ? Lisez les avis sur Hostaway, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/183/vacation-rental/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.fr/software/106989/hostaway Page : 1/66\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) > Approuvée par plus de 20 000 gestionnaires dans le monde, Hostaway est la plateforme leader du secteur, alimentée par l’IA, dédiée à la gestion de locations saisonnières et conçue pour les professionnels de la location courte durée. > > Conclusion : 1619 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Hostaway - Principaux avantages Développer et gérer les réservations sur les principaux canaux (Airbnb, Vrbo, Booking.com, Google) Synchronisation en temps réel des disponibilités, tarifs et calendriers sur tous les canaux connectés Gérer toutes les réservations et conversations dans une seule boîte de réception unifiée Automatiser 93 % des messages répétitifs aux voyageurs grâce aux réponses IA Augmenter les revenus de 25 % ou plus grâce au Dynamic Pricing Suivre les performances avec des rapports et analyses avancés Portails propriétaires en libre-service et relevés automatisés pour un reporting clair et professionnel Connecter vos 200+ outils grâce à des intégrations puissantes Créer ou connecter votre propre site de réservation directe pour réduire les commissions OTA Automatiser le ménage et la gestion des tâches Application mobile leader du secteur pour gérer vos biens en déplacement Support : Support téléphonique primé 24/7, toujours disponible Centre d’aide complet en libre-service Taux de satisfaction client supérieur à 97 % Équipe internationale et multilingue, assurant une compréhension locale ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 1619 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Hostaway - **Pays**: Helsinki, Finlande - **Entreprise fondée en**: 2015 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, grec, italien, néerlandais, portugais, tchèque - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 199 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Application mobile - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de biens - Base de données de clients - Booking Management - CRM - Calendrier des événements - Campagnes multicanales - Carte de fidélité - Champs personnalisables - Communications avec les invités - Comptabilité - Comptabilité intégrée - Contrôles/Permissions d'accès - Distribution multicanal ## Intégrations (60 au total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... et 45 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.getapp.fr/directory/1663/hotel-channel-management/software) ## Logiciels similaires 1. [Buildium](https://www.getapp.fr/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [Innago](https://www.getapp.fr/software/2038007/innago) — 4.9/5 (529 reviews) 3. [ResMan](https://www.getapp.fr/software/113985/resman) — 4.6/5 (602 reviews) 4. [DoorLoop](https://www.getapp.fr/software/2044823/doorloop) — 4.8/5 (711 reviews) 5. [Guesty](https://www.getapp.fr/software/112215/guesty) — 4.4/5 (480 reviews) ## Avis ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *27 février 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **Inconvénients**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "Learning Curve Made Easy & \[sensitive content hidden\]" — 5.0/5 > **Dee** | *7 août 2026* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: \[sensitive content hidden\] made navigating the platform look sooo easy. I was stressed, but her support through it all was exceptional. > > **Inconvénients**: If it's just onboarding... in the beginning I wasn't thrilled about how much time I was informed I would be going through onboarding, but now that it's ended, I wish I had 2 more sessions. I fear I won't get the value for my money, because so much info was covered in such a short amount of time. I think for sure I'll forget and have already forgotten a lot. Outside of onboarding, I'm not too fond of the app and it's capabilities. I think some features, like being able to publish a unit on the app should be incorporated. This is an issue that people on the go a lot, like myself, will run into from time to time. > > I would say, thanks to \[sensitive content hidden\] , I do have confidence in my future experience with Hostaway platform. Knowing how to or who to contact when I need help urgently or not so urgent support means a lot. I'm pretty computer savvy, but this system is not an easy feat. I like the fact that I have support for it all at my fingertips 24/7 ----- ### "Look at other PMS solutions." — 2.0/5 > **Kim** | *1 novembre 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: My onboarding specialist was very nice and knowledgeable, but since then support has been a disaster. > > **Inconvénients**: I have had huge issues with syncing pricing across platforms. I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my pricing lower than my minimum pricing. > > Mostly terrible. I was sold on their 24/7 phone support, but no one picks up the phone or calls back when you try to use that option. My support ticket has been "escalated" for almost 3 days, and there is still no resolution, and only limited responses that mostly consist of "we're working on it". Due to the lack of price syncing, a reservation was made during my busiest week for almost $400 less than the pricing set on Hostaway. ----- ### "Going Great, So far\!" — 5.0/5 > **Ashley** | *4 juin 2026* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about Hostaway was the ease of use and how intuitive the platform is overall. The calendar sync has worked well across our booking channels, helping keep availability updated in one place. I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website. Overall, it has simplified managing multiple homes from a single platform. \[sensitive content hidden\] our onboarding specialist, was especially helpful throughout the process. She was patient, knowledgeable, and adapted her training style to fit how I learn. She allowed me to take the lead while she screen shared and guided me through the software, which made it much easier to understand the platform and feel confident using it. > > **Inconvénients**: One downside was the initial onboarding and setup process. During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable. This created some confusion and booking inquiries for dates that should have been blocked. Once the issue was identified and corrected, the system worked as expected. ----- ### "Outstanding Platform Backed by Exceptional Support" — 5.0/5 > **Ena** | *13 août 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The support, especially C@rlito. He has been helping us with ongoing and sometimes very complex issues for months, and he is always patient, knowledgeable, responsive, and determined to find a solution. He genuinely goes above and beyond and makes a huge difference in our experience with Hostaway. > > **Inconvénients**: Some technical issues can take time to resolve, especially when multiple integrations are involved. However, having someone like C@rlito who stays engaged and follows through makes the process much easier. > > Overall, our experience with Hostaway has been very positive. The platform is powerful and works well for managing our growing portfolio, but the support is what really stands out. C@rlito has been an incredible resource for our team—he knows his stuff, takes ownership of issues, and never makes us feel like we're just being passed from one person to another. He is truly an asset to Hostaway and deserves a lot of recognition for the support he provides. ----- Page : 1/66\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/106989/hostaway) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées