--- description: Hostaway : qu'en pensent les utilisateurs ? Lisez les avis sur Hostaway, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de channel management](/directory/738/channel-management/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.fr/software/106989/hostaway Page : 1/62\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) > Approuvée par plus de 20 000 gestionnaires dans le monde, Hostaway est la plateforme leader du secteur, alimentée par l’IA, dédiée à la gestion de locations saisonnières et conçue pour les professionnels de la location courte durée. > > Conclusion : 1524 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Hostaway - Principaux avantages Développer et gérer les réservations sur les principaux canaux (Airbnb, Vrbo, Booking.com, Google) Synchronisation en temps réel des disponibilités, tarifs et calendriers sur tous les canaux connectés Gérer toutes les réservations et conversations dans une seule boîte de réception unifiée Automatiser 93 % des messages répétitifs aux voyageurs grâce aux réponses IA Augmenter les revenus de 25 % ou plus grâce au Dynamic Pricing Suivre les performances avec des rapports et analyses avancés Portails propriétaires en libre-service et relevés automatisés pour un reporting clair et professionnel Connecter vos 200+ outils grâce à des intégrations puissantes Créer ou connecter votre propre site de réservation directe pour réduire les commissions OTA Automatiser le ménage et la gestion des tâches Application mobile leader du secteur pour gérer vos biens en déplacement Support : Support téléphonique primé 24/7, toujours disponible Centre d’aide complet en libre-service Taux de satisfaction client supérieur à 97 % Équipe internationale et multilingue, assurant une compréhension locale ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 1524 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Hostaway - **Pays**: Helsinki, Finlande - **Entreprise fondée en**: 2015 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, grec, italien, néerlandais, portugais, tchèque - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 198 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Application mobile - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de biens - Base de données de clients - Booking Management - CRM - Calendrier des événements - Campagnes multicanales - Carte de fidélité - Champs personnalisables - Communications avec les invités - Comptabilité - Comptabilité intégrée - Contrôles/Permissions d'accès - Distribution multicanal ## Intégrations (63 au total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... et 48 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.getapp.fr/directory/1663/hotel-channel-management/software) ## Logiciels similaires 1. [Buildium](https://www.getapp.fr/software/101749/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [DoorLoop](https://www.getapp.fr/software/2044823/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.getapp.fr/software/113985/resman) — 4.6/5 (601 reviews) 4. [Innago](https://www.getapp.fr/software/2038007/innago) — 4.9/5 (515 reviews) 5. [Guesty](https://www.getapp.fr/software/112215/guesty) — 4.4/5 (465 reviews) ## Avis ### "Essential Partner with Unbeatable 24/7 Support" — 5.0/5 > **Doris** | *5 novembre 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The single most valuable asset is their 24-Hour Phone Support. This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent configuration issues or unexpected problems. Knowing there is always an expert available is the ultimate safety net. Furthermore, I must specifically highlight the financial expertise. Whenever I have complex financial questions regarding owner statements or payout formulas, \[sensitive content hidden\] has been incredible in every way. She is so helpful and has made navigating such complicated financial configurations easy and understandable. This level of dedicated, expert support is truly what sets Hostaway apart. > > **Inconvénients**: Hostaway still needs to work on improving the photo upload system. At the moment, it can be cumbersome when handling large batches of images. We would greatly benefit from improvements to its drag-and-drop functionality for reordering and organizing photos efficiently across listings. > > Hostaway has been an absolutely incredible partner for our business. While the initial learning curve was bumpy—which is expected when migrating to or starting with any sophisticated property management system (PMS)—the commitment of their team made all the difference. We are extremely happy with the platform's capabilities and, most importantly, with the human support behind it. Value for Money: The platform’s ability to centralize booking management, sync calendars, and automate payments has proven to be an essential investment. It quickly pays for itself in efficiency and reduced manual workload. Ease of Use \& Booking Management: Once our team moved past the initial setup phase, managing reservations, updating rates, and communicating with guests became seamless. The calendar synchronization is reliable and handles our inventory flawlessly across all channels. Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes navigating these essential financial tasks manageable. In conclusion, despite the initial learning curve and a few system quirks, the quality of the support team—especially the 24/7 availability and the expert financial guidance—makes Hostaway an indispensable five-star tool for our vacation rental operations. ----- ### "Amazing customer support\!" — 5.0/5 > **Marc** | *23 février 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It is a great platform for managing my short-term rental business. It is amazing what I can do as one person managing so many rentals. I couldn't be without it. Customer support is amazing as well. > > **Inconvénients**: Nothing negative. Everything has been positive thus far. If I had to say anything negative, it would be their integration with VRBO, but this is more on the VRBO side than Hostaway. > > Hugely positive. I would recommend it to anyone looking to rental short term accomdations. The onboarding and continued customer support is great. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13 juillet 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Inconvénients**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "\[sensitive content hidden\] rules\! 5 stars\!" — 5.0/5 > **Midori** | *4 février 2026* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: The customer service (\[sensitive content hidden\]) is the best\! Always patient and educational. The issue I was having wasn't even a Hostaway problem, it was a browser issue - nevertheless he was very patient in trouble shooting what I thought was a complete disaster. But he saved the day, like steering a ship out of a storm into a safe harbor. Making it all right again. Whew\! > > **Inconvénients**: Though the customer service reps are excellent, it might be an idea to hire more - so that the wait times aren't as lengthy. Having said that, if you can invest the time, I've never had an issue that the reps couldn't handle. (Just need more of them\!) > > The interface could use a little refreshing, it's clunky at times. But generally very comprehensive and impressive as an umbrella, all-inclusive service. ----- ### "Daryl just activated by 10th home with Hostaway and he did a great job\!" — 5.0/5 > **Dawn** | *19 février 2026* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Love having 24 real person to connect with at Hostaway / Love having all my properties in one place\!\! > > **Inconvénients**: Not being connected with Expedia - working with someone currently to decrease my monthly fee as I have 10 homes on Hostaway and would like a discount > > great - \[sensitive content hidden\] just helped me activate my 10th home and it went smooth and efficiently as normal\!\!\!\!\!\!\!\! ----- Page : 1/62\ Suivant: [Page suivante](https://www.getapp.fr/software/106989/hostaway?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/106989/hostaway) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées