FirstNet Learning provides companies with modular, cloud-hosted training centers for creating and delivering employee training and assessments. The custom-branded learning management system (LMS) can be configured to suit each company’s individual needs, and includes modules for managing certifications, webinars, events, resources, policies, media, and more.
The classroom management module enables users to create and manage instructor-led events, and capture all of the training delivered. One-off and recurring sessions can be setup, and tools are included for managing instructors, registrations, class sizes, waiting lists, locations, and directions from Google Maps. Other events, such as conferences and seminars, can be created and managed, including session registration, attendee information capture, payment processing, and more. Training can also be administered through webinars, via integration with webinar provider softwares, and recorded for future playback. Certification programs can be setup, with users able to create assessed training tracks for different groups, departments, job roles, or individual employees.
FirstNet Learning also includes a KWIKCourse module, which allows users to create their own custom online courses, and quizzes that can be associated with related courses or stand alone. Company policies and procedures can be uploaded into the system, and FirstNet automatically records whether employees have read, acknowledge, and accepted policies. Resources and media, such as white papers, manuals, DVDs, and CDs can also be managed, with electronic resources stored and organized within the training center, and tools for managing loans of physical media to employees.
FirstNet Learning also offers a catalog of more than 700 online courses, covering topics including cyber security, health and safety, law enforcement, employment liability, human capital, parks and recreation, and more. Courses can be customized with company branding, and hosted on the company’s existing LMS or FirstNet’s LMS solutions.
FirstNet Learning has been a great partner to work with. We have used the LMS a lot and have made many requests for updates and they continue to meet our needs and work with us until we are satisfied. They provide excellent customer support and it is refreshing to know that when you place a call that there is a live voice on the other end that will assist you. They are making some great changes to the user interface and striving to make the entire system more user friendly. It is great to work with a company that values our business and the relationship that has been built. They have made our operations more successful. Their training content continues to improve and our training library continues to grow. It is a great value to the members that we work with.
It meets our needs and it is being updated to be more intuitive. Great customer support.
It is not as intuitive and user friendly as it could be.
Thank you, Dave! We, too, are excited about the changes that have been made and the changes that are coming soon! We value your partnership!!
The ability to custom create our own online courses and then give the courses to FNL to add interactivity and publish to our online university. Te ability to customize the appearance and use of our online university so it works with our risk management discount program. Easy access to our training and policy reviews; system's capabilities to run reports; quick service and support through FNL help desk as well as the attentive client services account managers. The team at FNL, from top level management to front-line help desk, really seem to care about our training success and maximizing the use of their system to accomplish our goals. FNL culture is a good fit for ICRMP culture.
The catalog of online courses doesn't fit all of our needs so we custom create our own courses with video clips included and have FNL publish our content on our online university.
Thank you, Mary! We all love working with ICRMP!!!
After a year of partnership, I can say that I am happy with how FNL worked with us to meet our needs since we are not the their typical client. I scored 3 stars on 'ease of use' because I felt the site was a bit clunky and hard to navigate. But I know they are working hard on improving the site to be more user friendly and am excited to see the updates.
Willing to work with us on what we need.
Customer service wasn't what I hoped it would be at first, but am now happy they listened to our needs and expectations and have stepped up to provide a faster turn-around time.
Tracy, thanks for your input! We've already made both the user & Admin experiences so much easier - and there's more to come! Look forward to showing you!
Also, we take pride in delivering the best customer service possible. If ever you have CS issues, please let us know - you can contact any of us, in any department (even the CEO!), at any time!
Has helped our organization offer supplemental online courses to meet the demand of our customers.
Easy to use with several breaks built into the system. Also allows for plenty of time to finish courses. Reporting feature is great! The staff at FNL is very responsive to our needs and provided fast solutions.
Mainly that users could not edit their own work locations...that had to be done by a data dump which was too costly for the state to run very often, so the users data was often outdated and billing needed to be re-done.
Thank you, Marlene!! We truly appreciate your input and our relationship with you!!! You're right, the ability for users to move themselves to another department, etc. is not available in the current system (that function can be performed by level 2 or higher Administrators). Good news, though - It is a function on the slate for the new LMS.
my experience is they go above and beyond with customer service - helps with program marketing materials, developed custom reports to meet our needs, etc.
User friendly, simple to use. User interface is branded and configured to meet your specific needs. System manages and documents all of our training (online, classroom, webinars, etc.)
David, thank you so much! We enjoy working with you, too - and value our relationship with you all!!
Customer-branded LMS delivers, tracks & reports training for 200 users.
Voici quelques-unes des questions fréquentes sur FirstNet Learning.
Types de licences disponibles pour FirstNet Learning :
À partir de: $500/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Customer-branded LMS delivers, tracks & reports training for 200 users.
Fonctionnalités du logiciel FirstNet Learning :
Utilisateurs habituels du logiciel FirstNet Learning :
Entreprises de taille moyenne, PME
Langues dans lesquelles FirstNet Learning est disponible :
Types de licences disponibles pour FirstNet Learning:
Nous n'avons pas d'informations sur les appareils pris en charge par FirstNet Learning.
Nous n'avons pas d'informations sur les intégrations offertes par FirstNet Learning.
Ressources d'aide disponibles pour FirstNet Learning :
Support en ligne, Support téléphonique