Epos Now

Système de point de vente électronique sécurisé

4,1 /5 (239 avis) Donnez votre avis !

Epos Now - Présentation

Description du logiciel Epos Now

Epos Now est un système de point de vente sur le Cloud qui offre aux entreprises de restauration et de commerce de détail une plateforme unique et centralisée à partir de laquelle vous pouvez contrôler les inventaires, le back-office et les activités des employés. Intégrant des paiements intégrés, un système de réservation en ligne et un tableau de bord personnalisable, Epos Now vise à fournir une solution de point de vente efficace.

Afin de gérer efficacement les opérations aux points de vente, Epos Now s'intègre avec les principaux types de paiement, notamment Mercury, PayPal et Apple Pay. De plus, avec l'API Epos Now, les utilisateurs peuvent se connecter à n'importe quelle autre passerelle de paiement. Grâce aux paiements intégrés, Epos Now offre aux clients la possibilité de payer par carte de crédit, montre ou smartphone. En concevant une application mobile native pour iOS et Android, Epos Now permet de promouvoir une plus grande flexibilité en permettant aux utilisateurs de traiter les paiements et d'accéder à des fonctionnalités en déplacement.

Outre le traitement des paiements, Epos Now facilite la gestion des inventaires, des clients et des employés. Grâce à la technologie de suivi des stocks, Epos Now permet aux utilisateurs de créer automatiquement des commandes d'achat. Parallèlement, en maintenant une base de données clients centralisée, Epos Now permet aux utilisateurs d'envoyer des factures, d'accorder des crédits et de collecter facilement des informations marketing auprès des clients. Epos Now, qui offre de nombreuses options de reporting, permet aux utilisateurs d'obtenir des informations exploitables en temps réel sur les performances des ventes, des produits et des employés.

Epos Now - Présentation

Prix

À partir de
39,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Epos Now - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Royaume-Uni
Langues
anglais

Médias

Integrate with Sage One
Establish account settings
Set custom dashboards
Access reports on mobile
Accept credit & debit cards with integrated payments
Prevent unauthorized access with employee pin numbers
Vidéo de Epos Now Capture d'écran pour Epos Now : Integrate with Sage One Capture d'écran pour Epos Now : Establish account settings Capture d'écran pour Epos Now : Set custom dashboards Capture d'écran pour Epos Now : Access reports on mobile Capture d'écran pour Epos Now : Accept credit & debit cards with integrated payments Capture d'écran pour Epos Now : Prevent unauthorized access with employee pin numbers

Epos Now - Avis

Epos Now - Avis

Note globale
4,1
/
5
Excellent
156

Très bien
26

Moyen
20

Médiocre
9

Mauvais
28

Rapport qualité-prix
4
Fonctionnalités
4
Simplicité d'utilisation
4,1
Support client
4
76% des utilisateurs recommandent cette application
Wojciech S.

Excellent POS system for various types of business, expecially hospitality ones


Traduire avec Google Translate
Anna M.

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software


Traduire avec Google Translate
Jerica T.

Difficult implementation, but lots of potential

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.


Traduire avec Google Translate
Crystal M.

A great tool for any business

This software has made my book keeping a thousand times easier.


Traduire avec Google Translate
Catherine J.

Modifiable POS System that is easy to use, quick update availability, and economically friendly

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.


Traduire avec Google Translate
Wojciech S.
Traduire en français
Traduire en français

Excellent POS system for various types of business, expecially hospitality ones

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/07/2018
Provenance de l'avis : Capterra

Avantages

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Inconvénients

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Traduire en français

Réponse de Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com.

Kind Regards,

Naiomi

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Anna M.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Amazing

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 08/02/2020
Provenance de l'avis : Capterra

Great customer support, very easy to use brilliant for accountancy and amazing software

Avantages

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Inconvénients

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jerica T.
Secteur d'activité: Agriculture
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Difficult implementation, but lots of potential

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 24/02/2017
Provenance de l'avis : SoftwareAdvice

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Avantages

Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Inconvénients

Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Crystal M.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

A great tool for any business

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/11/2019
Provenance de l'avis : Capterra

This software has made my book keeping a thousand times easier.

Avantages

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Inconvénients

Slow to load and could have better options for integrating rewards and gift certificates.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Catherine J.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Modifiable POS System that is easy to use, quick update availability, and economically friendly

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 24/02/2017
Provenance de l'avis : SoftwareAdvice

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

Avantages

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

Inconvénients

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,6/10
Basé sur 239 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Epos Now - Prix

Epos Now - Prix

À partir de
39,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 239 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Epos Now - Fonctionnalités

Epos Now - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4/5
Basé sur 239 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Epos Now - FAQ

Epos Now - FAQ

Voici quelques-unes des questions fréquentes sur Epos Now.

Q. Quels sont les types de licence disponibles pour Epos Now ?

Types de licences disponibles pour Epos Now :

À partir de: 39,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Epos Now ?

Nous n'avons pas d'informations sur les fonctionnalités de Epos Now.

Q. Qui utilise Epos Now ?

Utilisateurs habituels du logiciel Epos Now :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues Epos Now est-il disponible ?

Langues dans lesquelles Epos Now est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Epos Now ?

Types de licences disponibles pour Epos Now:

Abonnement

Q. Epos Now prend-il en charge les appareils mobiles ?

Appareils pris en charge par Epos Now :

Android, iPhone, iPad

Q. Avec quelles applications Epos Now peut-il s'intégrer ?

Applications s'intégrant à Epos Now :

Antavo, Cyfe, Deputy, Findmyshift, LeadMaster, Mailchimp, Retently, VisitorTrack, Xero, roomMaster Anywhere

Q. Quelles sont les ressources d'aide disponibles pour Epos Now ?

Ressources d'aide disponibles pour Epos Now :

Support en ligne, Support téléphonique