Epos Now

Dear Jackie,

Thank you for your fantastic 5-star review! We’re so pleased to hear that your overall experience with Epos Now has been excellent and that our team was able to resolve your issue quickly and helpfully. It's great to know the system supports your daily operations, especially when reordering stock.

We appreciate your feedback regarding the card machine totals—this is helpful insight, and we’ll make sure it’s shared with our product team.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Warm regards,
Epos Now

Dear Benjamin,

Thank you for sharing such a detailed and positive review! We're thrilled to hear that your entire experience with Epos Now—from initial contact and training to ongoing support—has been top-notch. It’s fantastic to know that our team has consistently provided quick, knowledgeable, and thorough assistance, with follow-ups to ensure your satisfaction.

Your kind words about our service, contact centre, and overall experience mean a lot to us. We’re so pleased that we could earn your confidence over other options and that everything has been simple and easy for you.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,
Epos Now

Dear Richey,

Thank you for sharing your detailed feedback! We’re glad to hear that you’ve found value in our system’s features and pricing, and that our customer service team has been helpful when solving issues.

We appreciate your honest comments about some areas feeling a bit complex or clunky, particularly when splitting venues and products. Feedback like this is incredibly valuable as it helps us continue improving the system to make it more intuitive and user-friendly.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Thanks again for your share,
Epos Now

Dear Claire,

Thank you for your wonderful feedback! We’re thrilled to hear that you find the system easy to use, enjoy the personalization options like colour coding, and have had positive experiences with our friendly and knowledgeable support team. We appreciate your note regarding connectivity, and we’ll continue to work on ensuring smooth connections. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again for your share,
Epos Now

Dear Richard,

Thank you for your thoughtful feedback! We’re pleased to hear you find the system easy to use, reliable, and great value for money, and that our support and card integration have met your expectations—especially during busy times. It’s also great to know you’re making the most of the back office features.

We appreciate your suggestions for improving the Customer facility for club membership, including photo identification, member account views, and remote charging options. Feedback like this helps us focus on developments that matter most to our users.

Thanks again,
Epos Now