--- description: ServiceChannel : qu'en pensent les utilisateurs ? Lisez les avis sur ServiceChannel, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceChannel - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de GMAO](/directory/131/cmms/software) > [ServiceChannel](/software/106851/servicechannel) # ServiceChannel Canonical: https://www.getapp.fr/software/106851/servicechannel Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/106851/servicechannel?page=2) > ServiceChannel fournit une plateforme web et mobile complète de gestion des installations et des sous-traitants pour les services RM des entrepreneurs commerciaux. > > Conclusion : 130 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### ServiceChannel - Principaux avantages ServiceChannel offre des avantages substantiels et quantifiables aux gestionnaires d’installations (consolidation de l’image de marque, réduction des coûts, qualité de service plus élevée, plus grande transparence et respect accru des exigences de conformité), ainsi qu’aux sous-traitants et aux fournisseurs (visibilité et accès à plus de clients et de possibilités de travail, traitement des transactions plus rapide, meilleures conditions et garanties de paiement). ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 130 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ServiceChannel - **Pays**: New York, É.-U. - **Entreprise fondée en**: 1999 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, espagnol, français, grec, hongrois, italien, japonais, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, slovène, suédois, tchèque, thaï, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Application mobile - Asset Assignment - Asset Lifecycle Management - Authentification unique - Barcode/Ticket Scanning - Base de données de sous-traitants - Biens commerciaux - Budgétisation et prévision - CRM - Champs personnalisables - Checklists - Codes QR - Codes-barres et RFID - Comptabilité - Comptabilité des actifs - Contrôles/Permissions d'accès - Création de bons de travail ## Intégrations (15 au total) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de GMAO](https://www.getapp.fr/directory/131/cmms/software) ## Catégories connexes - [Logiciels de GMAO](https://www.getapp.fr/directory/131/cmms/software) - [Governance, Risk and Compliance (GRC)](https://www.getapp.fr/directory/251/governance-risk-compliance-grc/software) - [Logiciels de gestion des installations](https://www.getapp.fr/directory/323/facility-management/software) - [Logiciels de gestion des ordres de mission](https://www.getapp.fr/directory/705/work-order/software) - [Logiciels pour entrepreneurs](https://www.getapp.fr/directory/1011/contractor-management/software) ## Logiciels similaires 1. [Fiix](https://www.getapp.fr/software/106721/fiix) — 4.5/5 (628 reviews) 2. [MaintainX](https://www.getapp.fr/software/117239/getmaintainx) — 4.8/5 (1005 reviews) 3. [Fracttal One](https://www.getapp.fr/software/111631/fracttal) — 4.6/5 (1773 reviews) 4. [Limble](https://www.getapp.fr/software/2049215/limble-cmms) — 4.8/5 (738 reviews) 5. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1420 reviews) ## Avis ### "One stop platform for all your facilities management needs" — 5.0/5 > **Utilisateur vérifié** | *2 septembre 2020* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: Being able to have everything on one platform is a huge time saver especially in this ever changing industry. From work order creation to invoice approval, the system is extremely user friendly. Also the fact that during implementation it is set up specific to your business needs and as things change, you can make changes\! > > **Inconvénients**: Implementation process can be lengthy and creating the issues list can be confusing if you don't have a good starting point. You do get set up with an implementation manager who does help guide you through the process. ----- ### "Ulta Beauty loves Service Channel\!" — 5.0/5 > **Amy** | *10 février 2025* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: Very intuitive and easy to use, lots of filtering options which makes it possible for multiple Teams in my company to all use the system but not duplicate efforts or cross over each other. > > **Inconvénients**: There seems to be new innovation happening regularly on Service Channel, but this never includes Supply Manager. I understand Supply Manager is a third party system acquired by Service Channel.... but when will this change? I've been using the platform for almost 5 years with no upgrades. Ulta Beauty does 50,000+ WO's a year with Supply Manager- new features would go a long way. ----- ### "Not at all user friendly when you only need it occasionally" — 3.0/5 > **Utilisateur vérifié** | *4 août 2022* | Construction | Taux de recommandation : 3.0/10 > > **Avantages**: I like the thought behind it. I think if implemented properly it probably could be a very good tool for managing service/warranty work, but the capacity in which I use it is very confusing. On the plus side, they did offer a training that was about 3 hours long to go in depth into the program and how it should function. > > **Inconvénients**: While the concept behind it is excellent, it doesn't quite apply to how I use it. It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. I wish the training had been more specific to if you're a GC or a subcontractor. I also think that the owner training should be a bit more in depth as well because even the client who purchased the software has hit some usage roadblocks when it comes to setting up jobs and which features they actually want us to use. > > My experience has unfortunately been a confusing and frustrating one. I do see the benefits of having a system to track work orders, but I just don't think that it applies to all situations. It's very hard to use from the GC standpoint. ----- ### "A+ for Service Channel" — 5.0/5 > **Sharon** | *7 janvier 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports. > > **Inconvénients**: The only issue I have is that I cannot put a work order in completed status. It would help to move the process along if we could do this ourselves. With validation that the work was completed of course\! > > I have been using Service Channel for over 10 years, it has improved through the years and has been an asset to our company ----- ### "Excellent Communication Tool" — 4.0/5 > **Mari Clare** | *28 août 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Keeping hundreds of work orders time stamped and name stamped. This allows for clear accountability for my team and direct communication with the store staff. All information is stored in one WO and photos/videos can be uploaded to allow for context. Managing expectations is much easier with the missed ETA alerts and I can easily see where my team needs to focus their efforts. > > **Inconvénients**: The PM module is still clunky and doesn't really fit our requirements entirely. It's limited in it's capabilities (for example: many of our locations have different frequencies and schedules for cleaning, this cannot be specified in the PM module). > > Excellent. Our account rep \[SENSITIVE CONTENT HIDDEN\] is always available to answer questions or help us with optimizing our work flow. The system has greatly increased our ability to prioritize and focus on the issues that will move the needle. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/106851/servicechannel?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/106851/servicechannel) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées