Kennel Connection

Logiciel de gestion de chenil basé sur le bureau ou sur le cloud

4 /5 (41 avis) Donnez votre avis !

Kennel Connection - Présentation

Description du logiciel Kennel Connection

Kennel Connection est un logiciel de gestion de chenil basé sur le web qui propose aux centres de pension pour animaux, de toilettage, de garderie, de gardiennage et de services spécialisés pour animaux une plateforme unique et centralisée permettant de gérer les pensions et les services de toilettage et de dressage. Intégrant un planificateur intégré, une fonctionnalité de gestion des enregistrements et des rappels par e-mail, Kennel Connection vise à fournir une solution complète de gestion des soins aux animaux domestiques.

Afin de gérer efficacement les installations d'accueil et de garderie, Kennel Connection fournit aux utilisateurs une technologie de planification robuste. Grâce aux services de planification de Kennel Connection, les utilisateurs peuvent organiser et suivre leurs réservations en ligne rapidement et facilement. En outre, les outils de planification intégrés de Kennel Connection prennent en charge les opérations de toilettage et de dressage des animaux en permettant aux utilisateurs de gérer les horaires de travail de leurs employés, ainsi que de programmer les classes, les formations d'intégration et les sessions individuelles. Pour améliorer la productivité des utilisateurs, Kennel Connection leur permet de créer des rendez-vous récurrents et de suivre l'activité de toilettage et de dressage.

Outre la planification et le suivi des activités, Kennel Connection permet aux utilisateurs de gérer les dossiers et la documentation des clients et des animaux domestiques, d'organiser les listes d'attente des clients et d'automatiser les rappels par SMS et par e-mail. En outre, les utilisateurs peuvent envoyer des factures par e-mail à leurs clients, gérer des programmes de remise et de fidélité et déterminer facilement les contrôles d'accès des employés en ligne. Kennel Connection propose également plusieurs nombre complémentaires et accessoires conçus pour optimiser les opérations commerciales, telles que le traitement des cartes de crédit, les réservations en ligne et les modules QuickBooks DirectLink.

Kennel Connection - Présentation

Prix

À partir de
69,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Kennel Connection - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 5 autres, Inde, Japon, Allemagne, Brésil, Mexique
Langues
allemand, anglais, arabe, chinois (simplifié), chinois (traditionnel) et 22 autres, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, taïwanais, tchèque, thaï, turc, ukrainien

Médias

Add boarding appointment details
Log in with fingerprint scan
Review business performance with data visualization & reports
Add boarding appointment details
Add boarding appointment details
Log in with fingerprint scan
Review business performance with data visualization & reports
Capture d'écran pour Kennel Connection : Add boarding appointment details Capture d'écran pour Kennel Connection : Log in with fingerprint scan Capture d'écran pour Kennel Connection : Review business performance with data visualization & reports Capture d'écran pour Kennel Connection : Add boarding appointment details Capture d'écran pour Kennel Connection : Add boarding appointment details Capture d'écran pour Kennel Connection : Log in with fingerprint scan Capture d'écran pour Kennel Connection : Review business performance with data visualization & reports

Kennel Connection - Avis

Kennel Connection - Avis

Note globale
4
/
5
Excellent
23

Très bien
8

Moyen
2

Médiocre
3

Mauvais
5

Rapport qualité-prix
3,3
Fonctionnalités
3,3
Simplicité d'utilisation
3,8
Support client
4,1
76% des utilisateurs recommandent cette application
Mike C.

Overall it has been great. We use it strictly for boarding and daycare.

More than anything customer support.


Traduire avec Google Translate
Becky K.

Amazingly easy program!

great organization


Traduire avec Google Translate
Crystal J.

Great software but..

This was the first software that I ever used in my grooming career at a boarding facility. When I went out on my own and opened a grooming salon I bought this software. Loved it, but decided to try something different a few years later. While I know longer use KC, I often find myself wanting to go back to it. Their client and pet screens set up is superb! Only problem with it is the layout of the appointment book. It is difficult to use at a glance with grooming appointments and multiple groomers. Should look more like an appointment book like most other grooming softwares. Also, it has very MINIMAL, reports for the buck. This is an expensive program and should have more reports and payroll to justify the cost, but I would absolutely give up the reports and switch back if they would change the layout of the appointment tracking. It would also be nice if they would include their online booking in the demo as it's a must have for me and the amount is a lot to spend just to find out it doesn't work for me Been suggesting some of these from them for years. Hopefully someday they will listen.


Traduire avec Google Translate
Lisa B.

Easy program

My experience with KC has been a good one. I'm old school, I like that I can keep it simple and personal or add on modules if needed. CSR in customer service has helped me tremendously over the years. Thanks !


Traduire avec Google Translate
Catherine S.

Too much of a good thing

Tough to navigate - unfriendly interface - outdated design and functionality. We used it just over a year and tried to get over these issues but after staff changes and facing re-train we gave up and changed - also didn't want to have to pay the hi annual support fees and no way can run this without support. It does everything you ever imagine and lots of things I'm sure most would never use - just discovering all it can do is a daunting task in itself. You need to be a detail techy type to love this product.


Traduire avec Google Translate
Mike C.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Overall it has been great. We use it strictly for boarding and daycare.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/09/2017
Provenance de l'avis : Capterra

More than anything customer support.

Avantages

I like that they are continually making improvements and updates. I believe this is based on user input. I like the desktop version as we have intermittent and long term (over a day) Internet outrages and we can continue to work. Customer support, knowledge base, and training videos seem to be current. We don't need to tweak our processes to meet the software process. It goes with our flow. I look at other software about once a year and Kennel Connection seems to be the best so far.

Inconvénients

There are 2 items that I wished the software would allow. One item would is one that I would leave over. The first is the amount of warning windows that pop up. I know it isn't this way, but it feels like every time we navigate through a booking there is a window that asks if we are sure we want to do that function. I can see where it would be helpful, but the ability to turn it off like vaccination warnings would be great. The one item I would leave over if another company provided it is custom reports. I would LOVE to run a report that tells me which category of pets (we charge by weight) provides the most revenue. As an example if I changed the weight category instead of raising prices how would that look? I may make more money by changing weight class than upping the charges.

Traduire en français

Réponse de Blue Crystal Software

Hello Mike, thank you for the review!

There are some pop-ups that you can turn off but many of them are to help the customer avoid making a mistake. If you have suggestions for ones you'd like to be able to turn off, feel free to suggest them. We also offer customizations and custom reports. If you're interested, please call the office or e-mail me at jenn@bluecrystalsoftware.com

Thank you again, we appreciate your business!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Becky K.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Amazingly easy program!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/01/2018
Provenance de l'avis : Capterra

great organization

Avantages

We have been using KC since 2002!- could not be happier with customer service and easy of use- I have never been computer savy and have never had a problem or complaint that customer service is not quick to explain or help with. We have a good size staff and all are quick to learn on this user friendly, easy to navigate system.We use the online version and have been very impressed with it, despite not having the greatest internet service- we have a pickup and delivery service and the online system is very helpful to access remotely. Also, nice to be able to access and work on from home. I have seen some complaints about pop up warnings, ect- these are all things that can be turned on/off as you feel they are needed- most of them we do not use- but some are extremely helpful (I do like the suggestion of having a pet name show in red if they have a warning tho) - but in general- KC gives us everything we need and more to operate an active boarding, daycare and grooming business. Could not be happier!- wish they would develope a similar program for the equestrian industry!!

Inconvénients

not much to say as far as cons go- we use the online version and the cost seems a bit high, but not sure how I would function without it !

Traduire en français

Réponse de Blue Crystal Software

Thank you for your review and your business, Becky! We appreciate it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Crystal J.
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Great software but..

Publié le 05/12/2016
Provenance de l'avis : Capterra

This was the first software that I ever used in my grooming career at a boarding facility. When I went out on my own and opened a grooming salon I bought this software. Loved it, but decided to try something different a few years later. While I know longer use KC, I often find myself wanting to go back to it. Their client and pet screens set up is superb! Only problem with it is the layout of the appointment book. It is difficult to use at a glance with grooming appointments and multiple groomers. Should look more like an appointment book like most other grooming softwares. Also, it has very MINIMAL, reports for the buck. This is an expensive program and should have more reports and payroll to justify the cost, but I would absolutely give up the reports and switch back if they would change the layout of the appointment tracking. It would also be nice if they would include their online booking in the demo as it's a must have for me and the amount is a lot to spend just to find out it doesn't work for me Been suggesting some of these from them for years. Hopefully someday they will listen.

Avantages

Pet and client screens.

Inconvénients

Not enough reports, expensive, no payroll, and layout of appointment screen

Traduire en français

Réponse de Blue Crystal Software

Hi Crystal,

We are revamping the program for the next release, Kennel Connection 7.0, and some of the schedules will be changing.

We currently have hundreds of reports available in the system now, but if a customer feels a report is missing, we have customer feature request that allows customers to request features and reports. We are adding in over 200 requests to 7.0 for the initial release.

Thank you for your review and have a great day!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Lisa B.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Easy program

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/02/2019
Provenance de l'avis : Capterra

My experience with KC has been a good one. I'm old school, I like that I can keep it simple and personal or add on modules if needed. CSR in customer service has helped me tremendously over the years. Thanks !

Avantages

I find this program very easy to use. Although, I'm only using a small fraction of what this software is capable of, I like the simplicity of it. I have been with KC since the 90's and have had no major issues. The price seems very reasonable. I don't have all of the extra modules that are offered at an additional price, however. I like that I only pay for the ones I want to use.

Inconvénients

I was told back in 1994 or 1995 when this program was first purchased that I would have lifetime support. I'm finding that support harder to get lately. Perhaps because I am using 2017's model. I am someone that uses maybe 5% of what this program has to offer so updating every year-two years doesn't make sense. I don't use the benefits of updated systems and I don't think they change all that much to warrant an upgrade.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Catherine S.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Too much of a good thing

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/02/2017
Provenance de l'avis : Capterra

Tough to navigate - unfriendly interface - outdated design and functionality. We used it just over a year and tried to get over these issues but after staff changes and facing re-train we gave up and changed - also didn't want to have to pay the hi annual support fees and no way can run this without support. It does everything you ever imagine and lots of things I'm sure most would never use - just discovering all it can do is a daunting task in itself. You need to be a detail techy type to love this product.

Traduire en français

Réponse de Blue Crystal Software

Hi Catherine,

All the features in Kennel Connection were added by customer request. Since the industry is run differently from shop to shop, we have added in many things that you may never use, but someone else needs. We have KC7 coming out soon with over 200 new customer requested features.

I'm not sure if you are aware, but we do have training videos available to help train staff, but the basics can be taught in a half hour training session which we offer free upon purchase.

Our support fees are the same as, or in some cases, lower than other desktop software companies.

Have a great day!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Recommandation utilisateur
7,6/10
Basé sur 41 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Kennel Connection - Prix

Kennel Connection - Prix

À partir de
69,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
3,3/5
Basé sur 41 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Kennel Connection - Fonctionnalités

Kennel Connection - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,3/5
Basé sur 41 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Kennel Connection - FAQ

Kennel Connection - FAQ

Voici quelques-unes des questions fréquentes sur Kennel Connection.

Q. Quels sont les types de licence disponibles pour Kennel Connection ?

Types de licences disponibles pour Kennel Connection :

À partir de: 69,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Kennel Connection ?

Nous n'avons pas d'informations sur les fonctionnalités de Kennel Connection.

Q. Qui utilise Kennel Connection ?

Utilisateurs habituels du logiciel Kennel Connection :

PME, Grandes entreprises, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues Kennel Connection est-il disponible ?

Langues dans lesquelles Kennel Connection est disponible :

allemand, anglais, arabe, chinois (simplifié), chinois (traditionnel), coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, taïwanais, tchèque, thaï, turc, ukrainien

Q. Kennel Connection prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Kennel Connection.

Q. Avec quelles applications Kennel Connection peut-il s'intégrer ?

Applications s'intégrant à Kennel Connection :

QuickBooks Online Advanced

Q. Quelles sont les ressources d'aide disponibles pour Kennel Connection ?

Ressources d'aide disponibles pour Kennel Connection :

Base de connaissances, Support en ligne, Tutoriels vidéo, Support téléphonique, FAQ, Forum