Gestion des invités et des établissements pour les hôtes Airbnb professionnels
4.6/5 (116 avis)Souhaitez-vous automatiser la gestion de votre location de vacances Airbnb grâce à une application intelligente ?
Augmentez votre productivité et vos revenus avec la première application mobile de location de vacances Airbnb tout-en-un, qui prend en charge la gestion de plusieurs comptes Airbnb.
DANS QUELLE MESURE AIRGMS M'AIDE-T-ELLE ?
Les puissants outils de messagerie AirGMS permettent de gérer toutes vos communications depuis une plateforme unique. Combiné au tableau de bord agenda, vous obtenez une vue complète de votre entreprise et de votre emploi du temps. Vous pouvez gérer les réservations, les tarifs, les critiques, les clés, les rapports financiers et même planifier des tâches de nettoyage pour votre équipe.
LA GESTION DE LOCATION DE VACANCES AIRBNB COMPREND LES FONCTIONNALITÉS SUIVANTES :
– Synchronisation sur plusieurs plateformes (synchronisation avec toute plateforme tierce telle que VRBO, HomeAway, Booking.com, Beds24 via iCal)
– Messagerie automatisée (communication automatique pendant l'arrivée, le départ, etc.)
– Gestion de plusieurs comptes Airbnb (sans connexion/déconnexion à chaque fois)
– Agendas multiples (mises à jour continues concernant les activités quotidiennes)
– Communication directe (boîte de réception unique pour les chats et les modèles)
– Mises à jour des tarifs (modification des prix directement depuis les agendas)
– Tâches opérationnelles (notes de tâches à effectuer et pour chaque réservation)
– Gestion d'équipe (fourniture d'un accès au personnel d'assistance pour la coordination)
– Retours automatisés (utilisation de modèles et envoi de retours en pilote automatique)
– Reporting financier (Suivi documenté de vos opérations financières)
ESSAI GRATUIT
Essayez AirGMS et découvrez la façon dont votre entreprise de gestion Airbnb s'automatise instantanément grâce à ce logiciel de location de vacances. Vous serez étonné du gain de temps et d'efforts offert par une seule application.
Contactez l'éditeur si vous avez des questions ou souhaitez planifier une démonstration : info@airgms.com
https://www.airgms.com
Avantages
Very easy to use
Nice interface / design
Good support
Automation is great
Reviews and inbox work well and save time
Housekeepers can see all their future cleanings at a glance
Can invite property owners to check their calenders and help with pricing if desired. Has good flexibility of options for invited staff / clients
Inconvénients
Clients telling me they can see other peoples listing calendars despite me only giving them access to theirs.
Clients saying they cannot see the pricing of current bookings in their calendars despite the 'financial viewer' button checked.
Clients cannot access an 'entire month' view of their listings to change pricing making it more difficult and frustrating for them
No client notifications of new bookings when they happen
Automatic responses on my end, mark the new bookings and messages as 'read' preventing me from seeing what's new and causes me to have to go through each message on a daily basis to see if they asked any additional questions.
No holiday price increase suggestions in the calenders.
Lack of a designated tab in transaction history showing deductions made by airbnb due to decisions against us.
The program has been a little buggy.
No website creation intergration option I can see
Hello David,
Firstly we would like to thank you for taking your time to give such a detailed review. It is only through feedback such as yours that we are able to maintain the quality of our service. We are sorry that you have been experiencing some inconveniences, but please note that we've enhanced the team management system so that clients can set up permissions and restrictions for each user according to their role. The easiest way to access the 'entire month' view would be through a single calendar. When it comes to the notifications, the system notifies not only property managers but also cleaners about new reservation by email, text and via the mobile app. Though incorrect settings could affect the process and we kindly ask you Live chat with any questions or concern, we are always happy to be of help. Thanks for being with us!
Best,
AirGMS Team
Gestion des invités et des établissements pour les hôtes Airbnb professionnels
My biggest problem had been managing multiple Airbnb account which I was solved once I signed up with iGMS (this is their new name if you haven't noticed yet). Instead of juggling between multiple browsers with some in incognito modes, I can now fully log in to just one system.
Avantages
- Multi-calendar is a huge time saver for us as we can quickly see gaps and react to them.
- Auto-responders and auto-reviews - fantastic tools that let us focus on what is important - taking care of our guests.
- We outsource cleaning and were using another product for that but we couldn't live without the check-in/check-out dashboard.
- Team management allows us to invite some of our property owners and to also outsource our guest communication during the night hours
Inconvénients
- I wish some of the elements were designed better. The property editor is hard to use due to some contrast. - Also, some of the icons look very outdated.
- It would be great if transactions could be attached to reservations (I believe Airbnb started to do so), for now, my bookkeeper has to manually reconcile transactions. But at least there is a CSV export which helps a lot.
"Hello,
We would like to thank you for such detailed feedback. We are proud to hear that our Multi-Calendar and task management tools help your business. We passed your suggestion about transactions to the dev team and now it's the new feature request.
Best,
iGMS Team"
Gestion des invités et des établissements pour les hôtes Airbnb professionnels
Troubling at first, but they made it right and I respect them for that. I wish they would have starting things off with a sense of integrity, as I feel for the people that have to go through what I did, but I am glad they corrected their mistakes once a public review was written.
My advice: If you truly want them to honor the free version, don't let them push you into a paid slot. You may have to push back in terms of making those weird and sketchy sales tactics known. Hopefully they correct that behavior immediately. If you manage multiple houses or under 4 listings, give it a try. Lots of value in just simply not having to wait for page load times to navigate multiple message threads. I doubt they even realize what a profound value add that is, its huge.
Avantages
automation of
- communications
- reviews
** quicker interface for communications then airbnb
they solved some issue where in airbnb direct you have to wait for a page to load to get to the next message, or response, whereas airgms solved that and you do not have to wait for page load times.
Inconvénients
There were some rocky moments with the customer service team, they seemed to have some profound hesitation around honoring the free trial and some clear pressure to sign on to a full membership, but with some consistent discerning feedback and by actually writing a review on here, they quickly shifted their approach, honored their agreement and turned the tide towards service a value filled free offering, with option to upgrade.
The upgrade is more expensive then it is worth by far for anyone running a single property and listing each room, as they clearly have it priced by listing based on the idea of each whole home being a listing, so it prices me out of product viability for an upgrade for quite some time as a startup, but the free version for up to 4 listings and the paid version once your running 3-4 whole houses would both be a great value for the dollar.
"Hello,
Thank you for your feedback. It's great to know that you found our automation tools helpful. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email support@airgms.com.
Best,
AirGMS Team"
Gestion des invités et des établissements pour les hôtes Airbnb professionnels
I have been able to take on most properties to manage because of this software.
Avantages
My favourite feature is the Multi-Calendar, with multiple listings this makes it easy to see our current status on things. Also the automation for responses, check out, etc.
Inconvénients
The mobile app is slow to load, and not as user friendly as to the web browser version.
Gestion des invités et des établissements pour les hôtes Airbnb professionnels
Avantages
I like the calendar view where you can see bookings for multiple listings. I like the new report functionality as well.
Inconvénients
listings page is really hard to see with a dialog box for a listing is so huge it's hard to find the one you are looking for. sharing info with cleaners really needs more work to be useful. one should be able to assign a cleaner(or better yet auto assign based on the preference) and communicate with the cleaner with schedule confirmation, cleaning started, finished timestamp and perhaps feedback after a cleaning.
Hi,
We highly appreciate your detailed review.
As for cleaners¿ management you are able to assign a cleaner in the system. Also, the cleaner can accept or reject the task. After the task is completed the cleaner marks it as completed and you will get the notification in the system. So, it looks like it should cover the major needs you described in your message. We are always open to hear more ideas on how to improve the product and your thoughts will be sent to our development team for sure. Thanks again for your feedback and improvement ideas!
Best,
AirGMS Team
Gestion des invités et des établissements pour les hôtes Airbnb professionnels
Voici quelques-unes des questions fréquentes sur iGMS.
Types de licences disponibles pour iGMS :
À partir de: 20,00 $US
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de iGMS.
Utilisateurs habituels du logiciel iGMS :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles iGMS est disponible :
anglais, italien, japonais, espagnol
Types de licences disponibles pour iGMS:
Abonnement
Appareils pris en charge par iGMS :
Android, iPhone, iPad
Nous n'avons pas d'informations sur les intégrations offertes par iGMS.
Ressources d'aide disponibles pour iGMS :
FAQ, Support en ligne, Support téléphonique
If the above cons are impoved or fixed the program would be perfect. Still a good program and has saved me a lot of time and headache. Grateful for it.