Dispatch Science
En savoir plus sur Dispatch Science
Dispatch Science est un système de gestion des livraisons disruptif conçu pour les expéditeurs, les transporteurs et les services de messagerie. Dispatch Science simplifie et automatise votre répartition, votre routage et votre suivi en direct.
Sa plateforme d'intelligence artificielle et ses algorithmes de pointe aident les entreprises à planifier, exécuter et assurer leurs opérations de service, de livraison et de distribution, tout en déterminant automatiquement les affectations et les itinéraires de commande optimaux.
Vous, vos chauffeurs et vos clients êtes connectés, avec des heures d'arrivée estimées en temps réel et un statut en direct tout au long du processus de livraison.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A full-featured DMS to Run your Business
Publié le 20/12/2022
The product has come a long way in the past 12-18 months and is running our entire business. The...
The product has come a long way in the past 12-18 months and is running our entire business. The team is also great to work with and very receptive. I look forward to growing with them.
Avantages
Dispatch Science provides a very robust platform that covers the following areas: Order Entry, Dispatch Management, Driver App, Automated Routing, Invoicing, Billing and a robust API. This allows our business to do a lot with the system.
Inconvénients
There are a bunch of UI enhancements that could be made to improve productivity, but the team is always working on and listening to customer suggestions.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly customizable at a discounted cost
Publié le 07/05/2024
Excellent. We began transitioning our business from our old platform to the new with surprising...
Excellent. We began transitioning our business from our old platform to the new with surprising ease. Customer service has been great, albeit with a few minor hiccups at times - as one might expect anywhere else. They operate like a small business with a capacity to perform of a much larger business giving a feel that they are personally involved with our business while also having the ability to resolve our issues in a timely manner.
Avantages
Our business is unique and every provider similar to Dispatch Science has always had few or many substantial deficiencies in their capabilities required for us to utilize them. Dispatch Science on the other hand is robust enough of a platform to accommodate our unique needs while not requiring fundamental customizations at very high costs. It is a great platform accessible to smaller business yet powerful enough for large - a product you are not likely to find anywhere else in the logistics industry
Inconvénients
The largest downside currently is the limited tracking functionalities on an item level. Though tracking is excellent at the order level, it cannot yet manage orders with multiple items in a ideal way. That is not to say it cannot be done, but without relatively complex methods it has its limitations
Alternatives envisagées
Elite EXTRAPourquoi choisir Dispatch Science
To bring our capabilities to a more competitive level in the following areas 1) Customer Portals 2) Accurate, Customizable, Live Pricing 3) Tracking and Proof of Delivery 4) Routing and OptimizationPourquoi passer à Dispatch Science
Robust capabilities that enable inexpensive customizations making them an affordable yet effective solution that was the first we have seen capable of meeting our niche needs.- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Distribution Dispatcher
Publié le 17/04/2024
Avantages
The software was automated and was optimized in the best possible way to pick up the delivery locations which was very easy to prepare the route also the tracking was amazing which displayed the real-time location accurately.
Inconvénients
Nothing that comes to mind as of now ...
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Most modern TMS in the industry
Publié le 09/12/2022
Overall we are very happy with the transition to Dispatch Science, as we have found a software...
Overall we are very happy with the transition to Dispatch Science, as we have found a software solution and a team that is as hungry to grow as we are. Their system is constantly improving, with a product roadmap that looks to take their platform well beyond what is available in the existing marketplace. The transition process was long and painful, but the end result is well worth it to allow our business to continue to grow and improve.
Avantages
Because it has built in optimization and open APIs, this software opens up capabilities that were simply not available with our old TMS. We can quickly expand the capabilities of the software by creating APIs to automate pretty much any process that we can think of, with the limit being our own creativity. The Dispatch Science team is responsive with requests and is driven to constantly improve the software with monthly updates that expand it even further.
Inconvénients
Since this is a newer platform there are definite growing pains with stability issues that show up on occasion, though their team is usually fairly quick to get those resolved. This software mostly matches the feature set of legacy TMS systems but there are features that are still getting built.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best software decision
Publié le 14/03/2024
Very good software, that only gets better (they come out with updates and new tech about every...
Very good software, that only gets better (they come out with updates and new tech about every 45-60 days). Entire team are fantastic people to work with as well.
Avantages
I believe Dispatch Science gives me a significant competitive advantage over my competitors..
Inconvénients
Accounting module is good, just not amazing. Many DMS systems that I have used do not have an accounting piece, so I would consider them above average in this area.
Réponse de Dispatch Science
Thanks so much for taking the time to share your positive experience with our software. We are thrilled that you like the look and feel and find it easy and intuitive to use. Your feedback is invaluable to us as we continue to innovate and deliver more improvements to our product. Thanks for your support.
Dispatch Science - FAQ
Voici quelques-unes des questions fréquentes sur Dispatch Science.Q. Quels sont les types de licence disponibles pour Dispatch Science ?
Types de licences disponibles pour Dispatch Science :
- À partir de : 675,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Dispatch Science ?
Utilisateurs habituels du logiciel Dispatch Science :
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Dispatch Science est-il disponible ?
Langues dans lesquelles Dispatch Science est disponible :
anglais, espagnol, français
Q. Dispatch Science prend-il en charge les appareils mobiles ?
Appareils pris en charge par Dispatch Science :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Dispatch Science peut-il s'intégrer ?
Applications s'intégrant à Dispatch Science :
3PLFreightsoftware, Freshdesk, Google Maps, Openforce, QuickBooks Online Advanced, Zapier
Q. Quelles sont les ressources d'aide disponibles pour Dispatch Science ?
Ressources d'aide disponibles pour Dispatch Science :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Dispatch Science.
