Booksy BIZ - Prix, fonctionnalités, avis et comparateur de logiciels

Booksy BIZ

Mobile calendar management & appointment scheduling

4.5/5 (46 avis)

Booksy BIZ - Présentation

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.

Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais

Booksy BIZ - Avis

Note globale
4.5/5
87% d'avis positifs
32
Excellent
8
Très bien
3
Moyen
2
Médiocre
1
Horrible
Traduire avec Google Translate

Poor update

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 29/05/2017
Provenance de l'avis : Capterra

Avantages

Customers can book online without having to call and stop us in work. The app seems to work great for customers

Inconvénients

The update. The fact it sometimes double books appointments. There is no colour difference with appointments so hard to figure out who's coming when under each person. The app doesn't seem to like any iPhone, iPad systems.

Réponse de Booksy

Thank you so much for your valuable feedback. We need to hear both the good and the bad to produce a better product, so we appreciate that you've come forward with this information. Right now, our first priority is addressing the negative experience you have had with the with the newest version. We remember the issues you had with the iPad and the double bookings and, as the new version has been stabilized, we hope that these issues are no longer a problem. This does not excuse those issues on our side and we understand your frustration as a busy professional. We can't apologize enough for the setbacks you may have encountered, and thank you for your patience during those times. We would like to speak with you personally to cover any issues you'd like to discuss (e.g. color). Hopefully, we can find solutions that meet your needs and prevent future inconveniences to your business.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Great company to work with and excellent software scheduling program.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/05/2017
Provenance de l'avis : Capterra

Scheduling. I appreciate this software in that it incorporates resource rooms.

Avantages

The layout is user-friendly and has many options and functionality. The help staff are always on top of inquiries and are very, very kind.

Inconvénients

This software needs to implement an SMS calendar function integration (like Cronofy) to integrate with other calendars and automatically push reminders through to Gmail, etc. Also, the business app does not push reminders through of appointments. A user must hand-enter the appointment through the "add to calendar" link by re-opening the appointment after it has been scheduled and including details such as the name of the staff, etc., as well as who will be included on the appointment notification.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Easy & Convenient. Time saving.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/05/2017
Provenance de l'avis : Capterra

Less on my phone just to deal with clients. MORE clients ¿¿¿¿

Avantages

Clients get to book their appointment right through their phone anytime of the day. No waiting time for reply backs and miss calls, vice versa. Appointment reminders are amazing! There are no excuses for clients to "forget" their rendez-vous. I love the review options where my clients gets a notification to review my service right after. I like to use the Message Blast options for up coming promotions I offer..... I LOVE everything about Booksy! It made my life way more easy and convenient! My clients love it too!

Inconvénients

The payments through the app isn't eligible in Canada yet! That's the only con for me. I'm waiting for the payment option to be eligible.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Hate it.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/05/2017
Provenance de l'avis : Capterra

Nothing

Avantages

It's an online booking service.

Inconvénients

It crashes constantly. My clients have trouble booking. My clients end up calling me to schedule because the app crashes so much. Customer Service hasn't fixed or rectified my complaints. I'm currently looking for a new booking application. High priced.

Réponse de Booksy

Thank you very much for taking the time to offer your feedback. We are truly sorry to hear that you are unhappy with your experience with us. We understand that occasional glitches have happened in the past with new updates and, while we try to minimize these as much as possible, we apologize for how this has affected your business. Although you are looking for other booking solutions, we would love to speak with you directly to better address your needs at this point in time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Traduire avec Google Translate

Hands down, the best app for scheduling and graphics! Highly recommend!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 11/10/2017
Provenance de l'avis : Capterra

More clientele!

Avantages

I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!

Inconvénients

I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Booksy BIZ - Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Booksy offers 2 pricing tiers.

1 staff member: $29,00
+ $10,00 per additional staff member

Unlimited staff members: $119.99

Booksy BIZ - Fonctionnalités

  • Base de données de clients
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration des médias sociaux
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Tableau de bord d'activités

  • API
  • Base de données de contacts
  • Champs personnalisables
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration mobile
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités

Plus d'informations sur Booksy BIZ

Booksy BIZ - Principales fonctionnalités

  • Appointment management
  • Appointment reminders
  • Assignment management
  • Bookings dashboard
  • Business reporting
  • Calendar management
  • Client management
  • Client records management
  • Commission management
  • Communication tools
  • Credit card processing
  • Customer payment history
  • Customer support
  • Data encryption
  • Deposits
  • Electronic payments
  • Email marketing
  • Employee management
  • Gift cards
  • History tracking
  • Inventory control
  • Inventory management
  • Mass emailing
  • Online booking
  • Online scheduling
  • PCI-DSS certified payment gateway
  • POS
  • Personalized company profiles
  • Private notes
  • Product catalog
  • Promotions management
  • Push notifications
  • Real time data
  • Real time notifications
  • Real time updates
  • Recurring appointments
  • Reservations management
  • Resource management
  • Sales tracking
  • Sales trend analysis
  • Secure data storage
  • Security & encryption
  • Social network marketing
  • Status tracking
  • Tracking features
  • Vacation tracking
  • Waitlist
  • Widgets

Avantages

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Booksy BIZ - FAQ

    Voici quelques-unes des questions fréquentes sur Booksy BIZ.

    Q. Quels sont les types de licence disponibles pour Booksy BIZ ?

    Types de licences disponibles pour Booksy BIZ :

    À partir de: $29/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Booksy offers 2 pricing tiers.

    1 staff member: $29,00
    + $10,00 per additional staff member

    Unlimited staff members: $119.99

    Q. Quelles sont les principales fonctionnalités du logiciel Booksy BIZ ?

    Fonctionnalités du logiciel Booksy BIZ :

    • Appointment management
    • Appointment reminders
    • Assignment management
    • Bookings dashboard
    • Business reporting
    • Calendar management
    • Client management
    • Client records management
    • Commission management
    • Communication tools
    • Credit card processing
    • Customer payment history
    • Customer support
    • Data encryption
    • Deposits
    • Electronic payments
    • Email marketing
    • Employee management
    • Gift cards
    • History tracking
    • Inventory control
    • Inventory management
    • Mass emailing
    • Online booking
    • Online scheduling
    • PCI-DSS certified payment gateway
    • POS
    • Personalized company profiles
    • Private notes
    • Product catalog
    • Promotions management
    • Push notifications
    • Real time data
    • Real time notifications
    • Real time updates
    • Recurring appointments
    • Reservations management
    • Resource management
    • Sales tracking
    • Sales trend analysis
    • Secure data storage
    • Security & encryption
    • Social network marketing
    • Status tracking
    • Tracking features
    • Vacation tracking
    • Waitlist
    • Widgets

    Q. Qui utilise Booksy BIZ ?

    Utilisateurs habituels du logiciel Booksy BIZ :

    Auto-entrepreneurs, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Booksy BIZ est-il disponible ?

    Langues dans lesquelles Booksy BIZ est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Booksy BIZ ?

    Types de licences disponibles pour Booksy BIZ:

    Abonnement

    Q. Booksy BIZ prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Booksy BIZ :

    Android, iPhone

    Q. Avec quelles applications Booksy BIZ peut-il s'intégrer ?

    Applications s'intégrant à Booksy BIZ :

    Instagram

    Q. Quelles sont les ressources d'aide disponibles pour Booksy BIZ ?

    Ressources d'aide disponibles pour Booksy BIZ :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique

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