Loyverse est un système de caisse et d'inventaire mobile conçu pour les petites entreprises telles que les salons de beauté, les cafés, les restaurants et différents types de commerces de détail. La plateforme permet aux utilisateurs de gérer les ventes et l'inventaire, de visualiser les analyses des ventes et de fidéliser et engager les clients, le tout via un smartphone ou une tablette. Les organisations peuvent constituer une base de clients ou encore envoyer des messages et des reçus électroniques aux clients et recueillir des opinions.
Avec le système de caisse de Loyverse, les utilisateurs peuvent modifier les commandes en choisissant des suppléments pour les plats, appliquer des remises sur les articles ou les reçus, rembourser les articles sélectionnés et suivre les mouvements de trésorerie. Les cafés et les restaurants peuvent utiliser des imprimantes de cuisine qui informent le personnel de cuisine qu'il doit préparer une commande. Les utilisateurs peuvent créer, sauvegarder et éditer toutes les commandes. Les clients peuvent ainsi payer lorsqu'ils le souhaitent. Les entreprises peuvent également fournir les reçus aux clients, en les imprimant sur papier, en les envoyant par e-mail ou en les mettant à disposition dans l'application Loyalty Ocean.
Les fonctionnalités de gestion des stocks aident les entreprises à ajouter efficacement des milliers d'articles à l'aide de feuilles de calcul CSV pour suivre le stock de produits et de leurs composants. Les utilisateurs peuvent recevoir des notifications quotidiennes lorsque le stock est faible et s'assurer que les articles nécessaires sont commandés à temps. Les fonctionnalités de gestion du personnel permettent aux gestionnaires de suivre les performances, de gérer les droits d'accès, de visualiser la charge de travail par heure, etc.
Le programme de fidélisation de la clientèle de Loyverse comprend un système de points fidélité qui incite les clients à effectuer des achats récurrents. Les gestionnaires peuvent analyser le nombre de visiteurs par achat, prendre des notes sur les clients, recueillir des opinions, etc. Avec l'analyse des ventes, les entreprises peuvent suivre les tendances et comparer leur croissance aux jours, semaines et mois précédents. Les utilisateurs peuvent déterminer les articles les plus vendus, gérer la trésorerie après un quart de travail et consulter l'historique des reçus pour chaque transaction, vente, remboursement et remise.
A1 Analytics has a wide variety of data science clients, and this POS project was a bit unusual for us, but we also have expertise in a wide variety of SFA/CRM systems. As it turns out Loyverse and other POS systems are remarkably similar to SFA/CRM hosted systems, so POS projects are very easy for us. Loyverse has outstnading live customer support, a community board, and videos, so we actually enjoyed implementing this for a restaurant chain. They are delighted with the results, and it may open the door to other POS implementations for Loyverse. Based on our experience, we do not recommend that any restaurant with over 10 products or 10 tables attempt this on their own because in order to set up taxes, tips, tables, employees, roles, costs, cash prices, credit card prices, and multiple employees and devices, it's better left to a talented POS consultant.
We expect that there will be A LOT of consolidation in the POS market and we view Loyverse as a category killer. The overall value and ROI is so high, we do not believe that the industry leaders in this space can sustain their competitive advantage much longer.
Loyverse needs to do a better job of marketing themselves and partnering with world class system integrators.
At A1 Analytics, we created a matrix with about 100 factors, and 17 essential factors for MiG, ePOSnow, TouchBistro, Toast POS, Opensource POS, ComCash POS, Floreant POS, Unicenta, Lavu, Revel System, Squre, and AccuPOS and Loyverse.
Loyverse was the best in our view based on price, features, support, customer reviews, simplicity, flexibility, and data import/export.It does not require special equipment and can be deployed on tablets and smartphones. It's well-suited to businesses with one or more stores or restaurants. It works beautifully and if you upload photos to the menus, it's very professional looking and attractive. I can set up taxes, discounts, refunds, tables, employees, user rights, marketing lists, sizes, colors, or food variations. The system comes with a variety of useful built-in reports and you can export all the transactions for advanced data mining.
The pricing is FANTASTIC. The live customer support is even BETTER!
One client is in Colombia in South America. Some of the special characters in the Spanish language do not display properly. We're seeing if this is a browser font issue or a system issue we can resolve.
Great system for FREE. It may have its kinks but you can only expect so much from a free program. Oh and also, Customer Service is super responsive and helpful which made the use experience much more pleasant.
The fact that this software is free is the major selling point. It has all the features you would want as a POS system and creates a great platform for loyalty programs for your customers. The live updating stock feature is another plus and has come in handy in my multiple projects. Works great with retail and I've just begun to implement this in a cafe. It syncs of easily with my receipt printer. All this for FREE
As with other software, it can be overwhelming with the amount of features this application comes with. One of my least favorite issues was with updating the stock. I wish they had a more streamlined stock updating system. I often found myself with duplicates in my stock list which was throwing me off at the end of the month counting sales. However, this might just be a user error I have yet to sort out.
I tried so-called "free" POS software before. There was one that was actually good, so I ended up buying it (it was very cheap). In time, though, I ended up going back to printed inventories and sales records.
Then, browsing, I found Loyverse POS. I was immediately assisted by their support staff, who answered ALL my questions and, within an hour, I had everything set up to cover my business' needs: PC management, PC-based Android emulation for a POS terminal dedicated to wholesale customers, and a n Android smart-phone based POS for retail. Loading my inventories was very simple, using an excel spreadsheet and importing the data. Re-arranging the data to better suit my needs was easy and intuitive. The staff are a click away to support you round the clock. Updates are constant, without being annoying, and always add welcome features. It can be tailored to different types of businesses, such as restaurants, retail, etc. And, best of all, it really, REALLY is 100% free. Go ahead, try it. You can thank me later. =)
It can be tailored to suit your specific needs.
You have a team of highly qualified people to help and support you 24-7.
It is 100% FREE. No hidden fees, no funny business.
Constant updates, but not too often.
Customer support is top-notch. Yes, I listed this twice, because it's THAT good!
Since it is a work in progress, some features have not been implemented yet, but they are working on them.
I highly recommend using this on IPads. Only Apple OS has the ability to lock their tablet to just one app (guided access). Android based tablets do not have this feature.
Easy to setup items to sell. The app can be used on either the Apple iPad or on Android base tablets. However stick with the Apple iPad because of the guide access feature is found only on Apple's OS. It easy to train rotating cashiers on this system. I do like the ability to split checks.
Not a true inventory if you are looking to see past and on-going stock. The system allows you to sell with negative inventory.
As with graphic based display too much items can be overwhelming. Best for business with no more than 2 dozen items otherwise you will be spending too long of a time scrolling through pages to find the item. It's is nice that it has categories but that also take some time as well. When items are out of stock, system should give the owner the option to hid the item until it is restocked. There is no warning given and shown when stock is low or completely out to the cashier.. Only an email is sent indicating a low stock.
There is no capabilities of sorting the displayed item or separating into groups visually. It's all done alphabetically.
I am completely confused on the sales history in the back office. Sales by payment and sales summery don't match. The data sync is slow. It may take a few hours after the close of the day before all the sales are synced and shown in the back office. When using discounts and promotions the totals don't necessarily add up correctly. I am still trying to figure out why that is.
As a start up retail company we needed a POS that was affordable, easy to use, had a loyalty program incorporated and that worked from a tablet.....Loyverse ticked all those boxes! In addition to this the customer support team were with us every step of the way from video tutorials to real time live chat...AWESOME!
Its soooooo easy to use and also secure, I would say its fool proof! Also the loyalty program is a wonderful idea, love the way it links with the QR code and allows us to send regular updates to our customers, and the fact that we can easily convert an excel file to a CSV file to import the data to the application....also the cost was definitely within our budget!
There's a few features we would like to see as are really quite necessary for retail, such as size and colour in a sub category, currently unavailable, but have been told its on its way :) Also we need to be able to offer a printed receipt, some people just prefer that to an email, but again we've been advised its possible! Under card payment options we would like to include the type of card used and the currency...Kuwait dinar has 3decimal places.
Voici quelques-unes des questions fréquentes sur Loyverse.
Types de licences disponibles pour Loyverse :
À partir de: 0,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Loyverse.
Utilisateurs habituels du logiciel Loyverse :
Entreprises de taille moyenne, Non Profit, PME
Langues dans lesquelles Loyverse est disponible :
arabe, chinois (simplifié), danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, italien, japonais, coréen, norvégien, polonais, portugais, russe, thaï, turc
Types de licences disponibles pour Loyverse:
Appareils pris en charge par Loyverse :
Android, iPhone, iPad
Nous n'avons pas d'informations sur les intégrations offertes par Loyverse.
Ressources d'aide disponibles pour Loyverse :
FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo