Venmo

Venmo

Portefeuille numérique et passerelle de paiement mobile

4.8/5 (2905 avis)

Venmo - Présentation

Description du logiciel Venmo

Venmo est un portefeuille numérique et une passerelle de paiement qui permet aux clients d'effectuer des paiements et de transférer de l'argent via un appareil mobile. Cette solution permet aux entreprises de proposer une nouvelle monnaie sociale à un public axé sur les technologies mobiles tout en améliorant la visibilité de la marque lorsque les utilisateurs partagent leurs achats sur le flux Venmo.

Venmo permet aux utilisateurs d'effectuer des paiements en reliant leurs comptes bancaires ou leurs cartes de débit directement sur l'application ou en transférant l'argent stocké sur leur compte Venmo. En plus d'effectuer des paiements, les consommateurs peuvent envoyer et recevoir des paiements d'amis et de contacts en sélectionnant le nom, le @nom d'utilisateur, le numéro de téléphone ou l'adresse e-mail d'un contact. Tous les transferts peuvent être stockés sous forme de solde Venmo pour une utilisation ultérieure ou immédiatement encaissés sur un compte bancaire.

La plateforme offre une expérience utilisateur intuitive et un système de paiement rapide qui permet aux clients d'acheter des billets pour assister à des événements et de payer des articles en quelques clics. Les utilisateurs peuvent partager leurs achats avec leurs amis sur leur flux Venmo, faire des commentaires et ajouter des émoticônes aux descriptions de paiement et aux achats partagés d'autres contacts.

Les utilisateurs doivent associer une carte de crédit, une carte de débit ou un compte courant pour pouvoir utiliser le service. Venmo crypte les données de paiement pour permettre aux clients de payer en toute sécurité.

Venmo - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Gratuit
Rapport qualité-prix

Venmo - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Venmo : Send or request payments with a message and emojis
Capture d'écran pour Venmo : Send or request payments with a message and emojis Capture d'écran pour Venmo : Comment on or like other contact's payment actions Capture d'écran pour Venmo : Customers can pay for items using mobile check-out Capture d'écran pour Venmo : Send confirmation emails and e-tickets to customers post-purchase Capture d'écran pour Venmo : Transfer money using a contact's name, @username, phone or email Capture d'écran pour Venmo : Users can attach a note or description with each payment Capture d'écran pour Venmo : Share payments with friends and contacts Capture d'écran pour Venmo : Connect with people and share moments

Venmo - Avis

Note globale
4.8
/
5 2905 avis
Excellent
2369

Très bien
435

Moyen
75

Médiocre
16

Mauvais
10

Rapport qualité-prix
4.8
Fonctionnalités
4.6
Simplicité d'utilisation
4.8
Support client
4.5
97% des utilisateurs recommandent cette application
Virginia B.

Convenient, entertaining, FREE, and fast


Traduire avec Google Translate
Nadia B.

A great way to divide costs, reimburse individuals and get paid!

Venmo has allowed me to quickly and easily pay and receive funds. It's a useful tool to have among other payment options, and I find it useful to just let some money accrue in Venmo from payments so I can easily pay others, without having to transfer from my bank account. Venmo has saved me time, fees from transferring and complexity in issuing some payments.


Traduire avec Google Translate
Stephanie F.

Venmo customer review

My overall experience with Venmo has been amazing. Now that I am so familiar with this app I can have my customers pay me that way with no extra charges or hidden fees - which in return have boosted my sales in my business. I have also recently had to deal with customer service due to charges on my Venmo card that were not me, and customer service was so amazing to work with. They figured out the problem, and had my money back in just a few days. Loved dealing with such helpful people who truly cared about my problem.


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Igor G.

Middle of the Road

Well, given whatI've written above not a good time at all.


Traduire avec Google Translate
Kristen K.

Getting your money in cash form is time consuming

My overall experience was very difficult at first since I was unable to connect to my credit union accounts and since I didn't have a credit card to connect it to for a while I cannot move my money anywhere unless I wanted to transfer to another person but even then it wanted me to have a fallback account before it would let me do that. I had to call customer service and they tried to help me fix it and they couldn't do anything either and it was only when they sent me the card do the beta program that I was able to actually use my own money.


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Virginia B.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Convenient, entertaining, FREE, and fast

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/06/2018
Provenance de l'avis : GetApp

Avantages

Did you know the root of the word convenient actually stems from the Latin word “ven”? That’s exactly what Venmo is. And the inspiration behind the name Venmo actually came from the word vendo/vendere; the Latin word “to sell”. Venmo is one of my favorite apps, I use on a daily basis. It has served as a lifesaver to me on many occasions when I did not have my wallet or cash in hand. You can transfer money to someone else almost instantly and will receive a notification when they have accepted the transaction, so you don’t have to wonder. Transfers from your Venmo to your banking account will show up as quickly as the next business day (as long as it doesn’t fall on the weekend or a holiday). One of the best features of Venmo is that you are not charged a transaction fee when you transfer money between your banking account using a debit card. But, the best part is the free entertainment… If you ever want a little laugh, go and take a look at some of the reasons other people have used Venmo. It’s pretty funny (especially over the weekends). If you are looking for a free, entertaining alternative to PayPal, Venmo will definitely satisfy your needs.

Inconvénients

If your Venmo account is connected to a credit card you will be charged a small fee when you make transfers between the two. I would not necessarily see this as a fault in Venmo because you still have the free option available to you by using a debit card.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Nadia B.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

A great way to divide costs, reimburse individuals and get paid!

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 11/02/2020
Provenance de l'avis : Capterra

Venmo has allowed me to quickly and easily pay and receive funds. It's a useful tool to have among other payment options, and I find it useful to just let some money accrue in Venmo from payments so I can easily pay others, without having to transfer from my bank account. Venmo has saved me time, fees from transferring and complexity in issuing some payments.

Avantages

It's an easy way to directly send money to someone. With a few clicks you can send money to a contact or likewise, easily receive money. You can indicate what the payment is for, and the money accumulates in your Venmo account. You can easily transfer it to your bank account, as well. It's a great way to pay on the go, in a simple way, without having to enter or know your payee's bank account information, address or anything else!

Inconvénients

You can only pay someone who has a Venmo account, so this is a small restriction that might not make it the default option for everyone. It's also quite informal, so it might not be the best way to receive or send money to clients or professional contacts.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Stephanie F.
Secteur d'activité: Enseignement primaire et secondaire
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Venmo customer review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/01/2020
Provenance de l'avis : Capterra

My overall experience with Venmo has been amazing. Now that I am so familiar with this app I can have my customers pay me that way with no extra charges or hidden fees - which in return have boosted my sales in my business. I have also recently had to deal with customer service due to charges on my Venmo card that were not me, and customer service was so amazing to work with. They figured out the problem, and had my money back in just a few days. Loved dealing with such helpful people who truly cared about my problem.

Avantages

I love Venmo for many reasons, but one of my favorites is that they offer a debit card to use for your Venmo account. It is so nice being able to use money I have in my Venmo out at a store, on top of shopping online. The reload feature makes it even easier to use my card out at stores even if I dont have enough in my actual Venmo account it will then take from my bank account, but the fact that I can turn relaods off at any time I want makes this app perfection for me!

Inconvénients

I honestly dont have any complaints at all about this software at this time - BEFORE I got my Venmo debit card my only complaint was that some stores online dont offer paying with Venmo, but now that i have the card the stores that dont specifically list "Venmo" as a payment method I just put my card number in. So, easy fix.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Igor G.
Secteur d'activité: Art/artisanat
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Middle of the Road

Logiciel utilisé Autre pendant plus d'un an
Publié le 06/08/2019
Provenance de l'avis : Capterra

Well, given whatI've written above not a good time at all.

Avantages

The user base is pervasive. Too many customers had Venmo, and not PayPal (but not both like me).
No problems with the interface.

Inconvénients

Main problem being the company's communications regarding my dispute of a via Venmo purchase:

>>Your account is on hold.
There wasn't enough money in your bank account for some payments you made, so Venmo covered the amount for you.

You won't be able to pay people or transfer money to your bank account until you pay Venmo back.

Pay Venmo back
Amount you still owe
$35.00<<o recourse to dispute or contend the charge because Venmo handled the transaction but refused to it when the didn't go through and I canceled the payment.o one to speak to, no one to contact, robot menus that cover all options except the reason you're calling, call centers with employees with no powers to do anything about a problem without asking their supervisor.

This usually involves another long wait on hold and transfer to someone who must be explained the issue all over again from scratch. I estimate that I have had to explain my sometimes simple issue over and over 4 times. Because no one can be bothered to brief the person you're transferring the call to!

To me this reeks of bad management bad training and a faulty power sructure.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Kristen K.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Getting your money in cash form is time consuming

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/12/2019
Provenance de l'avis : Capterra

My overall experience was very difficult at first since I was unable to connect to my credit union accounts and since I didn't have a credit card to connect it to for a while I cannot move my money anywhere unless I wanted to transfer to another person but even then it wanted me to have a fallback account before it would let me do that. I had to call customer service and they tried to help me fix it and they couldn't do anything either and it was only when they sent me the card do the beta program that I was able to actually use my own money.

Avantages

I like most about it is the ease of transferring money from person to person with just a quick click and I like that you can personalize a message with it to make your own memo for what it's for and be creative with it.

Inconvénients

What I like least about this software is that once you have money in your account it is almost impossible to get it out in cash form unless you have a bank that is approved by them connected to your account or you've been accepted to the beta program where they send you a card to use which is what I had to do to get my own money every other way was like hitting a brick wall of no because none of my credit union accounts where are valid to them.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Recommandation utilisateur
9.2/10
Basé sur 2 905 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Venmo - Prix

Venmo - Prix

À partir de
N/A
Essai gratuit
Gratuit
Rapport qualité-prix
Rapport qualité-prix
4.8/5
Basé sur 2 905 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Venmo - Fonctionnalités

Venmo - Fonctionnalités

API
Catalogue de produits
Contrôle d'accès
Fonctionnalité de recherche
Formulaires personnalisables
Gestion de contenu
Gestion de l'e-commerce
Gestion de site web
Gestion des modèles
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Intégration e-commerce
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rapports et statistiques
Stratégie de marque personnalisable
Tableau de bord d'activités
Fonctionnalités
4.6/5
Basé sur 2 905 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Venmo - FAQ

Venmo - FAQ

Voici quelques-unes des questions fréquentes sur Venmo.

Q. Quels sont les types de licence disponibles pour Venmo ?

Types de licences disponibles pour Venmo :

Type de licence: Gratuit

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Venmo ?

Nous n'avons pas d'informations sur les fonctionnalités de Venmo.

Q. Qui utilise Venmo ?

Utilisateurs habituels du logiciel Venmo :

Auto-entrepreneurs, Entreprises de taille moyenne, PME

Q. Dans quelles langues Venmo est-il disponible ?

Langues dans lesquelles Venmo est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Venmo ?

Types de licences disponibles pour Venmo:

Gratuit

Q. Venmo prend-il en charge les appareils mobiles ?

Appareils pris en charge par Venmo :

Android, iPhone, iPad

Q. Avec quelles applications Venmo peut-il s'intégrer ?

Applications s'intégrant à Venmo :

Facebook, Givebutter

Q. Quelles sont les ressources d'aide disponibles pour Venmo ?

Ressources d'aide disponibles pour Venmo :

FAQ, Base de connaissances, Support en ligne, Support téléphonique