Onfleet est une plateforme SaaS de gestion des livraisons du dernier kilomètre adaptée aux grandes entreprises et aux PME.
Le logiciel d'Onfleet comprend des applications de pilote intuitives pour les appareils iOS et Android, des fonctionnalités de preuve de livraison robustes (capture de photos, de signatures et de codes-barres), une optimisation et une distribution automatiques des routes, un suivi des pilotes en temps réel, des notifications automatisées aux clients et des analyses puissantes.
L'API RESTful de Onfleet permet aux entreprises de s'intégrer de manière transparente à divers systèmes, tels que les interfaces de commande en ligne, les systèmes de gestion des stocks et des entrepôts, etc.
Avantages
The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks.
The feature to give all the information for our customer and our drivers.
Inconvénients
The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned.
Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.
Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.
Streamlines our delivery business
Avantages
The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.
Inconvénients
The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.
Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)
It is much easier for us now to make routes and manage our drivers, and to see where drivers are when customers call in asking how long it might take for them to receive their delivery.
Avantages
The ease of using the map overlay in creating routes, and the optimizing feature for assigning tasks
Inconvénients
That you have to drag assigned deliveries to another driver if they aren't in the same team, also when optimizing when multiple tasks are going to the same location it won't put those tasks together but will make the driver go away from that address and then return.
Thanks for the feedback, Dylan! We love working with Flowers for Dreams. Our customer success team will be in touch soon for clarification around your route optimization issue.
The ease and comfort to be able to manage a fleet of drivers seamlessly and handle issues in real time.
Avantages
OnFleet allows me, as a delivery manager and dispatcher, to have a constant birds eye view of employees. It also gives me great data and ability to track issues and problems with ease and from anywhere.
Inconvénients
The mobile site, however function, is lacking. I would love to see a OnFleet Dispatch app that would give me much of the same usability as the full desktop site.
Thanks for the review and feedback, John! It's great to be working with Supper Meals. Stay tuned for an announcement regarding mobile dispatching in the coming weeks :)
Overall it's has been an outstanding performance, just a few drawbacks we faced some weeks ago or have been facing still now, 1) A total black out, the task of our client it never showed up (we were blind) and 2) when it turns on or it turns off sometimes in driver's cel or in the lap top's dashboard the status of our driver. Thanks for your attentions and time. Enjoy your weekend.
Avantages
It's very easy-practical to follow up and navigate while on site or in the app.
Inconvénients
That our driver or the driver suddenly can get losted, due that we lose vision or site of him. In other words, the green blinking circle, it suddenly turns off, not because the driver turned off his on duty status. We are very worry that we can loose clients if we face again the block out mentioned before. Thanks that we could see we got a sales in our account we could respond.
Thanks very much for your review! We're excited to be working with the 4GO team. The issues you encountered seem to be related to cellphone reception / connectivity. We will relay it to our engineering support team to investigate!
Voici quelques-unes des questions fréquentes sur Onfleet.
Types de licences disponibles pour Onfleet :
À partir de: 149,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Onfleet.
Utilisateurs habituels du logiciel Onfleet :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles Onfleet est disponible :
arabe, anglais, français, allemand, russe, espagnol
Types de licences disponibles pour Onfleet:
Abonnement
Appareils pris en charge par Onfleet :
Android, iPhone, iPad
Applications s'intégrant à Onfleet :
BirdEye, CleanCloud, Google Docs, Magento, Magento, Maintenance Care, Retently, Shopify, Wufoo, mailparser.io
Ressources d'aide disponibles pour Onfleet :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Effortless tracking of drivers and helps do give our customer the best service.