Square for Retail

Square for Retail

POS & inventory management for retail businesses

4.7/5 (280 avis)

Square for Retail - Présentation

Description du logiciel Square for Retail

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Square for Retail - Présentation

Prix

À partir de
60,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.


Square for Retail - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Japon, États-Unis
Langues
anglais, japonais, espagnol

Captures d'écran

Capture d'écran pour Square for Retail :
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Square for Retail - Avis

Square for Retail - Avis

Note globale
4.7
/
5 280 avis
Excellent
218

Très bien
51

Moyen
7

Médiocre
3

Mauvais
1

Rapport qualité-prix
4.5
Fonctionnalités
4.5
Simplicité d'utilisation
4.7
Support client
4.4
96% des utilisateurs recommandent cette application
Shawn B.

Fantastic!

I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.


Traduire avec Google Translate
David Y.

A Useful Solution for your eCommerce Needs

Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones.


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Caleb H.

Square Retail works great but the customer service is terrible

Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.


Traduire avec Google Translate
Coree C.

Perfect On-the-Go Payment Solution!

When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!


Traduire avec Google Translate
Utilisateur vérifié

Less features than free version


Traduire avec Google Translate
Shawn B.
Secteur d'activité: Vente au détail
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Fantastic!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 17/11/2019
Provenance de l'avis : Capterra

I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.

Avantages

I love how it’s so easy to use and very user friendly. I have the Square Register which has a large screen for me and a small screen in the front for the customers transaction. It is easy to add inventory by name and barcode with the barcode scanner. You can set up alerts, and I can still use it for cash transactions. I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky.

Inconvénients

The price is a little steep for small businesses. You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition. I settled for the standalone register.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

David Y.
Secteur d'activité: Édition
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

A Useful Solution for your eCommerce Needs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/08/2019
Provenance de l'avis : Capterra

Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones.

Avantages

Square for Retail enables you to easily create an online eCommerce store, list your products, and sell them. It's quite simple to use, and this is perhaps what is the best reason to use Square. It is particularly useful for small businesses trying to build sales via social media and other online avenues. At the same time, it is useful for brick-and-mortar stores as well. While I use it for online sales, several of my colleagues use Square in their stores.

Inconvénients

A big drawback is that Square (as of the writing of this review) is unable to process payments from outside the United States. Thus, if you anticipate worldwide sales, Square may not be the best solution for your business. A second drawback is that it can be difficult to reach a live customer service representative. Unlike most companies, in which one simply phones in for service, Square requires that you first create a trouble ticket (at which point you will be assigned a case number). You then use the case number when phoning customer service. It's not horrible but in today's business world it's kind of annoying and time consuming. Square also lacks live online help, which is another downside.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Caleb H.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Square Retail works great but the customer service is terrible

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 17/01/2020
Provenance de l'avis : Capterra

Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.

Avantages

The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.

Inconvénients

I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Coree C.
Secteur d'activité: Vente au détail
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Perfect On-the-Go Payment Solution!

Logiciel utilisé Autre pendant plus de deux ans
Publié le 18/11/2019
Provenance de l'avis : Capterra

When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!

Avantages

I absolutely LOVE the ease of use of Square! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier!

Inconvénients

I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Less features than free version

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 28/04/2017
Provenance de l'avis : GetApp

Avantages

The new inventory management could have been a great feature. However, it eliminates the ability to enter inventory manually. It has the ability to process returns, however eliminates the ability to use other functions available in the free version.

Inconvénients

The retail version has less features than the free version. Inventory can only be uploaded and can not be entered manually. The upload feature does include field matching, so it is a very, very laborious to convert from another system. Customer service is virtually non existent and not available on the weekends. We use have two square stands in our retail store. We love the current square system and were excited about the retail version and willing to pay the fee for both registers. We are looking for a more robust inventory system and POS and were excited about continuing with square. The new Square App does not come close to other POS systems . Very disappointing. I hope square improves this software before we select an alternative.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Recommandation utilisateur
8.9/10
Basé sur 280 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Square for Retail - Prix

Square for Retail - Prix

À partir de
60,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

Rapport qualité-prix
4.5/5
Basé sur 280 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Square for Retail - Fonctionnalités

Square for Retail - Fonctionnalités

API
Base de données de clients
Carte de fidélité
Emplacements multiples
Facturation
Gestion des commandes
Gestion des employés
Gestion des remises
Gestion des stocks
Historique des clients
Lecture de codes-barres
Notifications automatiques
Point de vente
Rappels
Rapports et statistiques
Rapports sur les ventes
Suivi de l'inventaire
Système de cartes cadeaux
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
4.5/5
Basé sur 280 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Square for Retail

Plus d'informations sur Square for Retail

Square for Retail - Principales fonctionnalités

  • Automatic customer profile creation
  • Automatic margin reporting
  • Barcode scanning
  • Built-in employee management
  • Credit card processing
  • Customer notes & preferences
  • Customer search
  • Digital receipts
  • Discount management
  • Employee clock in/out
  • Employee permissions
  • Integrated timecards
  • Inventory management
  • Keyword search
  • Low stock alerts
  • Multi-location support
  • Payment processing
  • Product search
  • Purchase histories
  • Purchase orders
  • Retail analytics
  • Sales tax management
  • Standard & custom customer groups
  • Stock adjustments
  • Stock transfer

Avantages

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Square for Retail - FAQ

    Square for Retail - FAQ

    Voici quelques-unes des questions fréquentes sur Square for Retail.

    Q. Quels sont les types de licence disponibles pour Square for Retail ?

    Types de licences disponibles pour Square for Retail :

    À partir de: 60,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    $60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.

    Q. Quelles sont les principales fonctionnalités du logiciel Square for Retail ?

    Fonctionnalités du logiciel Square for Retail :

    • Automatic customer profile creation
    • Automatic margin reporting
    • Barcode scanning
    • Built-in employee management
    • Credit card processing
    • Customer notes & preferences
    • Customer search
    • Digital receipts
    • Discount management
    • Employee clock in/out
    • Employee permissions
    • Integrated timecards
    • Inventory management
    • Keyword search
    • Low stock alerts
    • Multi-location support
    • Payment processing
    • Product search
    • Purchase histories
    • Purchase orders
    • Retail analytics
    • Sales tax management
    • Standard & custom customer groups
    • Stock adjustments
    • Stock transfer

    Q. Qui utilise Square for Retail ?

    Utilisateurs habituels du logiciel Square for Retail :

    Auto-entrepreneurs, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Square for Retail est-il disponible ?

    Langues dans lesquelles Square for Retail est disponible :

    anglais, japonais, espagnol

    Q. Quels sont les types de licence disponibles pour Square for Retail ?

    Types de licences disponibles pour Square for Retail:

    Abonnement

    Q. Square for Retail prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Square for Retail :

    iPad

    Q. Avec quelles applications Square for Retail peut-il s'intégrer ?

    Applications s'intégrant à Square for Retail :

    Brushfire, CommentSold, Finale Inventory, Hiveage, HoneyBook, Orange Manager, Primaseller, QuickBooks Online, Shippo, Square Point of Sale

    Q. Quelles sont les ressources d'aide disponibles pour Square for Retail ?

    Ressources d'aide disponibles pour Square for Retail :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo