Square for Retail

Square for Retail

POS & inventory management for retail businesses

4.7/5 (187 avis)

Square for Retail - Présentation

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Prix

À partir de
60,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Japon, États-Unis

Langues

anglais, japonais, espagnol

Square for Retail - Avis

Note globale
4.7/5
96% d'avis positifs
146
Excellent
33
Très bien
4
Moyen
3
Médiocre
1
Horrible
Craig G.
Traduire avec Google Translate

Square is a great payment platform for retail stores.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/05/2019
Provenance de l'avis : Capterra

This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square

Avantages

How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return.

Inconvénients

Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great! Not much to not like.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Nate F.
Traduire avec Google Translate

I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/08/2017
Provenance de l'avis : Capterra

Avantages

I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

Inconvénients

I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

5.0/10
Alex C.
Traduire avec Google Translate

The Only Way To Accept Payments For Small Business

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/08/2019
Provenance de l'avis : Capterra

I recommend using Square for small business purposes only. That being said, they have a wonderful option for POS.

Avantages

The Square plugin was super easy to use and fit most devices. The application is simple and adjustments were easy to make changes to. Paperless receipts are the best way to go about transactions.

Inconvénients

The price was a little high for the software. Using the plugin had its disadvantages if you use a phone and that phone has a protective case. The application sometimes froze.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Julianne H.
Traduire avec Google Translate

Best POS system I've found

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/04/2019
Provenance de l'avis : Capterra

As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

Avantages

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

Inconvénients

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Joshua S.
Traduire avec Google Translate

A great and easy way for receiving payments.

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 05/07/2018
Provenance de l'avis : Capterra

Avantages

I really like how sleek, modern, and clean this method for receiving payment works. It has a very modern GUI, with large clear numbers and values as opposed to the majority of credit card readers that have much more pixelated appearances and significantly smaller font sizes in comparison. Also, the ease of the option of signing when required with a finger on a touchscreen device is better than the alternatives available today such as signing with a physical pen or a stylus for digital screens. These features save time at checkout which in turn increases efficiency, and as my time is very valuable to me, I greatly appreciate these factors that contribute to the ease of use.

Inconvénients

While there is not much to dislike, I have noticed that sometimes cards are not read as easily with this software at times. While this is perhaps more a function of the hardware used to swipe or scan credit or debit cards, I have noted a bit of a trend with this when using Square with certain cards while performing with other card types have been flawless. This makes me suspicious if it is related to a software issue. Otherwise, I have no complaints about Square.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Square for Retail - Prix

À partir de
60,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

Square for Retail - Fonctionnalités

  • Base de données de clients
  • Emplacements multiples
  • Gestion des employés
  • Gestion des remises
  • Gestion des stocks
  • Historique des clients
  • Notifications automatiques
  • Point de vente
  • Programme de fidélisation des clients
  • Suivi de l'inventaire
  • Système de cartes cadeaux
  • Traitement des cartes de crédit

  • API
  • Gestion des commandes
  • Gestion des factures
  • Intégration de tiers
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports sur les ventes
  • Tableau de bord d'activités

Plus d'informations sur Square for Retail

Square for Retail - Principales fonctionnalités

  • Automatic customer profile creation
  • Automatic margin reporting
  • Barcode scanning
  • Built-in employee management
  • Credit card processing
  • Customer notes & preferences
  • Customer search
  • Digital receipts
  • Discount management
  • Employee clock in/out
  • Employee permissions
  • Integrated timecards
  • Inventory management
  • Keyword search
  • Low stock alerts
  • Multi-location support
  • Payment processing
  • Product search
  • Purchase histories
  • Purchase orders
  • Retail analytics
  • Sales tax management
  • Standard & custom customer groups
  • Stock adjustments
  • Stock transfer

Avantages

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Square for Retail - FAQ

    Voici quelques-unes des questions fréquentes sur Square for Retail.

    Q. Quels sont les types de licence disponibles pour Square for Retail ?

    Types de licences disponibles pour Square for Retail :

    À partir de: 60,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    $60 per register, per month.
    2.75% payment processing fee per transaction.

    30-day free trial available.

    Q. Quelles sont les principales fonctionnalités du logiciel Square for Retail ?

    Fonctionnalités du logiciel Square for Retail :

    • Automatic customer profile creation
    • Automatic margin reporting
    • Barcode scanning
    • Built-in employee management
    • Credit card processing
    • Customer notes & preferences
    • Customer search
    • Digital receipts
    • Discount management
    • Employee clock in/out
    • Employee permissions
    • Integrated timecards
    • Inventory management
    • Keyword search
    • Low stock alerts
    • Multi-location support
    • Payment processing
    • Product search
    • Purchase histories
    • Purchase orders
    • Retail analytics
    • Sales tax management
    • Standard & custom customer groups
    • Stock adjustments
    • Stock transfer

    Q. Qui utilise Square for Retail ?

    Utilisateurs habituels du logiciel Square for Retail :

    Auto-entrepreneurs, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Square for Retail est-il disponible ?

    Langues dans lesquelles Square for Retail est disponible :

    anglais, japonais, espagnol

    Q. Quels sont les types de licence disponibles pour Square for Retail ?

    Types de licences disponibles pour Square for Retail:

    Abonnement

    Q. Square for Retail prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Square for Retail :

    iPad

    Q. Avec quelles applications Square for Retail peut-il s'intégrer ?

    Applications s'intégrant à Square for Retail :

    Branch Messenger, Brushfire, CommentSold, Finale Inventory, Hiveage, HoneyBook, Orange Manager, Primaseller, QuickBooks Online, Square Point of Sale

    Q. Quelles sont les ressources d'aide disponibles pour Square for Retail ?

    Ressources d'aide disponibles pour Square for Retail :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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