--- description: RoomKeyPMS : qu'en pensent les utilisateurs ? Lisez les avis sur RoomKeyPMS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.fr/software/106449/roomkeypms Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/106449/roomkeypms?page=2) > Offrez de meilleures expériences client, augmentez vos revenus et réduisez vos coûts grâce à un PMS épaulé par une équipe d'experts nord-américains. > > Conclusion : 90 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 90 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: RoomKeyPMS - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 1978 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais, français - **Pays disponibles**: Australie, Canada, Mexique, États-Unis ## Fonctionnalités - API - Accès mobile - Automatisation du marketing - Base de données de clients - Booking Management - CRM - Carte de fidélité - Comptabilité intégrée - Emplacements multiples - Facturation - Gestion de l'expérience invité - Gestion de la disponibilité - Gestion de la maintenance - Gestion de la réception - Gestion des avis - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des factures - Gestion des promotions ## Intégrations (26 au total) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels pour motels](https://www.getapp.fr/directory/3655/motel/software) ## Logiciels similaires 1. [Guesty](https://www.getapp.fr/software/112215/guesty) — 4.4/5 (480 reviews) 2. [TenantCloud](https://www.getapp.fr/software/106755/tenantcloud) — 4.3/5 (451 reviews) 3. [Yardi Voyager](https://www.getapp.fr/software/1998975/yardi-voyager) — 4.2/5 (257 reviews) 4. [Buildium](https://www.getapp.fr/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Hotelogix](https://www.getapp.fr/software/90944/hotelogix) — 4.4/5 (251 reviews) ## Avis ### "Customer service" — 5.0/5 > **may** | *2 août 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: We are an independent boutique hotel that has been using Roomkey PMS since 2014. This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive. > > **Inconvénients**: Would be nice if the system can work on Apple computers and Ipads ----- ### "Customer Support" — 5.0/5 > **Lisa** | *8 février 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: RoomKey is fairly easy to navigate. The "Search" tab is super helpful when locating a guest reservation. The "Help" tab has all sorts of information and trainings available. > > **Inconvénients**: I would like to see a function that separates the different rate codes, and show each guest that is staying under for instance the Corp. Rate or VA rate, not just on the in-house screen. Like you could research past guest that stayed under the Best Available Rate, etc. > > There customer support team is TOP TIER\!\!\! You are not placed on lengthy holds waiting for someone to finally answer the call. When you speak with anyone from the support team, (especially \[sensitive content hidden\]), they are always pleasant and easy to talk to. They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have. ----- ### "udating" — 3.0/5 > **Paul** | *15 juillet 2009* > > **Avantages**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Inconvénients**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Boutique Hotel PMS" — 4.0/5 > **Anne-Marie** | *25 janvier 2021* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The software is well designed for small-medium sized hotels, the cost is low compared to other PMS relooked at. Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software. The Forum is a great place to suggest improvements. The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless. Offers all the great upgrades for hotels that need it to grow. > > **Inconvénients**: Very few cons, but if I had to state a couple: Takes a long time to get a Mac version developed, only Windows. Integrations are pricey but there is a vast array to choose from. Antiquated MS-DOs looking platform, could use some updating. Just small things ----- ### "Customer Service Outstanding\!" — 5.0/5 > **Sandra** | *31 août 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The Customer Service is OUTSTANDING\!\!\! Especially \[sensitive content hidden\]. The program is very user friendly. I like the monthly classes teaching/showing different aspects of the program. > > **Inconvénients**: There is nothing at all that I do not like > > We have had RoomKey for over 4 years and my experience has been wonderful. There is so much to learn and when I have a problem, customer service is there to help. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/106449/roomkeypms?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/106449/roomkeypms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées