TIMIFY est un calendrier de rendez-vous basé sur le cloud conçu pour les fournisseurs de services, y compris les coiffeurs, les esthéticiennes, les tuteurs, les entraîneurs de fitness, les professionnels de la santé, les entrepreneurs généraux, les mécaniciens, etc. Les clients peuvent réserver des rendez-vous en ligne gratuitement via le site web de l'entreprise, la page Facebook ou l'application mobile TIMIFY.
TIMIFY permet aux utilisateurs de gérer tous leurs rendez-vous dans un calendrier en ligne ou via des applications natives pour smartphones, tablettes et ordinateurs portables ou de bureau. Les utilisateurs peuvent ajouter des services avec des informations sur leurs durées et leurs prix et les organiser en catégories pour créer un portefeuille de services, avec un contrôle sur les services qui sont affichés aux clients en ligne et qui ne peuvent être réservés que par le personnel. Des employés multiples peuvent être ajoutés, avec des heures de travail configurables et des services assignés pour s'assurer que les réservations ne peuvent être faites que pendant les heures de travail des employés. Les services peuvent ensuite être réservés par les clients via un bouton de réservation intégré sur le site web de l'entreprise, la page Facebook, une mini-page d'accueil indépendante sur le site web de TIMIFY ou dans l'application TIMIFY pour iOS et Android.
Des rappels électroniques automatisés peuvent être envoyés aux clients par TIMIFY soit 24 ou 48 heures avant un rendez-vous, visant à réduire le nombre de non-présentations en rappelant aux clients les données et l'heure de leur réservation et en leur donnant la possibilité d'annuler si nécessaire. Des offres spéciales peuvent être créées pour réduire le coût des services spécifiques avec des périodes et des limites de disponibilité définies par l'utilisateur, pour attirer de nouveaux clients ou récompenser les clients qui reviennent, lancer des promotions saisonnières ou lancer de nouveaux services. Les offres sont automatiquement affichées en haut de la liste des services dans le widget de réservation.
So, I only need TIMIFY once a year for about a month for my unsalaried work. It's just to let people book a "Santa-Service" for their kids (catholic tradition). When I found TIMIFY I was relieved, because it saved my so much time - i don't need to be home, so that people can call me and book their dates on phone. They can do it on TIMIFY and I can easily check dates from everywhere I am. It helps you to focus on important things and is easy to use and handle. If you're in trouble or having problems you can't solve by reading the manuals oder FAQs, costumer service is accessible and replies within a short period (only a few hours, depending on the time you contact them).
TIMIFY is totally easy to use, even if you're not a pro by building a website. You only need to follow the guidance tour.
Your costumers can book free dates by different employees of your business - you're allowed to fill in your hours, block dates, set different booking times for your employees and set varying panels for your costumers to complete.
If someone books by a time you're already blocked, you can easily cancel the reservation.
Thumbs up for the fact that you can use TIMIFY on Smartphone, Tablet or PCs. So you're not relied on working from home or a static working place.
I'm most excited about their costumer service. Without being intrusive, they give you the feeling to always be responsive and helpful. You'll get Mails, asking if everything is fine and ask you to give constructive feedback. If there's anything you complain or don't understand, they will work as fast as possible to fix your problem or accommodate concerning your wishes.
So I can completely recommend you TIMIFY for your business!
If you wanna test the classic version, you're automatically testing the premium version - that's a little bit confusing, but the costumer service is working on that problem already.
We're delighted you found our software so beneficial. Thanks for taking the time to tell us!
As you said, our customers will be able to decide when they want to star the 14 day free Premium trial. We know that can be confusing and we are working to change this as fast as we can.
Once again thanks a lot!
Your TIMIFY team
TIMIFY provides a way both I and my clients can keep track of appointments, it also gives them the flexibility to schedule appointments at their leisure. For me, I can enter appointments wherever I am, at the treatment room or on the go and know it will always be up to date.
Ease of setting up an account, integrating it with my website and Facebook page and not needing to give clients step by step instructions, its very intuitive.
Unable to change bookable times of individual days, only days per week which then carry throughout the year. For example most days I work 9.30am - 2.30pm then 6.30pm - 9pm, however when I'm with a Corporate Client work 9am - 5pm so need to amend the diary to enable their employees to book online, but doing so has allowed other clients to slip in at times I wouldn't normally be working.
Thanks for your review. We¿re really happy you find our software so helpful.
Have you tried out our Shift Planner tool? It gives you the flexibility to set your schedule exactly as you wish, to address the concern you outlined. Here¿s some more info¿(https://www.youtube.com/watch?v=5ft5CYmG9cI). If you haven¿t tried the Shift Planner, and are not a Premium user, contact our CRM via the live chat on our website, who will be happy to give you a complimentary trial for 10 days.
Your TIMIFY team.
Good not great, TIMIFY suggest they take on board customer comments but I’m none the happier with it than I was day one. If some simplification changes were to be made it would be a great tool but sadly it only rates as clunky but functional in my opinion. Currently experiencing difficulty with the client email confirmation not working currently waited 2 days and still no response.
client data storage and calendar booking system.
It’s nice that it keeps a service history and also the ability to email the client booking details.
No function to view customer address details from the appointment directly, this causes the user to lookup the customer from the client database and view from within client details. Very clunky process for a mobile service provider using the app on a mobile device, a quick link to customer address details from the booking preview would solve this.
At some point, I will move to a more advanced online calendaring platform, but right now, i have so many meetings occuring daily, I will have to wait until I have a break in my schedule.
Like other online calendars, it's easy for me to send out a link to it and anyone can book time with me.
There are SO many:
* The user cannot select the time zone
* it is very hard for the external user to change their appointment
* The user interface is bizarre to say the least. For instance, when you write a name in the 'Service/Title' field, you then have to move your mouse down to select it. Why not just write it in the field? When you select a time to enter an appointment, you have to select when it starts, then how long it is? Why? Have you ever used Microsoft office? I should just be able to drag across the calendar slot, and on and on...
* The Timify calendar does not integrate well with Outlook or Gmail calendar.
* Why can't I see more information about the booking just with a mouse over? Why can't I mouse over the appointment, then copy and paste key elements of the appointment?
Thank you for taking the time to leave us your feedback. It's really valuable for us.
In response to your comments, our IT team have been working for the last year on TIMIFY 4.0, which will be released in February 2019. It addresses each point you have made (and more), and will offer significantly enhanced usability and functionality, for the user and their customers. We are sorry for the shortcomings you have experienced, but please be assured, we are working hard on developing what we hope will be something really special.
In the meantime, we hope you will continue using our software and let us know how you find the new version.
If there is any further feedback you would like to give, or anything you would like to discuss in terms of suggestions, our CRM team would love to talk to you. It sounds like you use our software a lot and your feedback would be appreciated. You can contact then from the chat box on our homepage
Thanks again for your time.
The TIMIFY team.
Fast and reliably managment of work flow, especially the daily timetable!
It is easy to handle, patients find it very convenient, and most important at all they can make an appointment very fast, this is helpful both for patients and our work in daily routine
Only thing we are really missing: a possibility to directly rmember patients on their appointment via sms , still not all people check their Email!
Hallo Dr. Bencsits,
Thank you so much for taking the time to write your positive review about TIMIFY, we appreciate it a lot and are happy to hear that it has been beneficial for your medical practice.
About the SMS function, a member of our customer support team will contact you soon to offer you this possibility, we haven't made it public yet, but you could be one of the first to use it. :)
Your TIMIFY Team
Voici quelques-unes des questions fréquentes sur TIMIFY.
Types de licences disponibles pour TIMIFY :
À partir de: 39,90 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de TIMIFY.
Utilisateurs habituels du logiciel TIMIFY :
Grandes entreprises, Entreprises de taille moyenne, Administration publique
Langues dans lesquelles TIMIFY est disponible :
anglais, français, allemand, hongrois, irlandais, italien, polonais, russe, espagnol
Types de licences disponibles pour TIMIFY:
Appareils pris en charge par TIMIFY :
Applications s'intégrant à TIMIFY :
Ressources d'aide disponibles pour TIMIFY :
FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo