PT Distinction

Avantages

PT distinction makes life incredibly easy when managing a book of online clients from check ins to content delivery.

Inconvénients

Sometimes the support is rather difficult to work with and takes days upon days to figure problems out.

Avantages

PTD is everything you possibly need as a PT.
It keeps your clients, diary, payments, programmes, habit tracking, emails and messages all in one handy place.
With the recent updatye on Android now complete it is the perfect package.
It has been especially helpful in recent times with clients having to train at home because of Covid.
Even better as it is a useful tool when doing my Zoom PT sessions as I can show clients the videos of what exercises are in their programmes and go through them with them. Easy!!!!

Inconvénients

Two things that I think would enhance it would be :

1. Better nutritional plans. This would really make it the PERFECT system out there.
2. A Marketplace where we could purchase ready made programmes, food plans and content,

Avantages

PTD has a lot of capabilities and integrations.

Inconvénients

I wish that I had more good things to say about PTD. We made the switch from Trainerize to create an overall more integrated experience for our clients -- I was drawn to PTD only for the google sheets integration which is big for our client delivery - however PTD has many issues

1.) The UI looks very old and looks as though it hasn't been updated in years. It's slow - to me it looks like something that has been built using cheaper means - i am trying to say this in the nicest possible way - but I worked in silicon valley for years.

2.) Clients often do not get notifications and the PTD team has no better response other than blaming the phone of the user. If this were the case - my clients would have had the same issue with Trainerize and they didnt. I have spoken to other PTD users as well and everyone has the same issue. The lack of responsibility that they seem to take in tackling this very clear BUG does not sit well with me.

3.) The search feature in the mobile app does not work period.

4.) There software updates take FOREVER. Literally they always say "this will be taken care of in the next update" -- which seems to take months if ever.

5.) there is no way to make messages unread - this to me is such a SIMPLE request yet they fight it tooth and nail. Sometimes our team has to come back to a client question and we have no way of remembering what we need to follow up with (they claim this will be taken care of in the "next update" which is still yet to happen.

Avantages

The ability to educate and empower my athletes, along side programming. It's not just about giving the clients exercises, but being able to actively COACH them throughout the whole process is a game changer.

Inconvénients

I would like a little more versatility when it comes to personalising the coaching points for individual exercises.
Each exercise has coaching points in text format and video formatting - which is brilliant.
But having a section on the prescription of each movement (the same place you have the sets, reps, load, time etc.) where you can personalise and prescribe the unique execution for that individual. For example - "focus more on biasing weight distribution through your heels" during the squat - would be an absolute game changer for me.

Avantages

I can't begin to count the number of hours this software saves me, and allows me to free up an incredible amount of time, so that I'm able to spend more time working with my clients, and less time on menial administrative functions.

It makes the entire process so easy, to the extent I can (and have) clients sign up from my website, submit payment, and start into my programs before I ever have personal contact with them. I never have to worry about my clients being taken care of, because of how this software allows me to create multiple touchpoints for my clients over the course of a week, without me having to always be connected to it.

Inconvénients

Well, since the upgraded, updated Android app, I'm pretty much over the moon. If I was to have 1 feature that I wish could exist, I would like it to have a more robust CRM, in particular, email tracking of opens and link clicks. But really, that would just be the icing on top.