Everhour

Avantages

The software has a really nifty integration with Clickup and provides you the information in a single click.
The interface is very intuitive and helps us reduce time needed to report hours of different project tasks.
On top of the nice integration it goes even further and provides a way to get more grip on a project by defining a budget.
And when all hours written, you can customize your reports or use the API to run queries/exports of the data.

Inconvénients

As we work with contracts too, we had to find a workaround to get these grouped/reported. We would love to see some kind of recurring projects which can be renewed on an interval, so support contracts on hourly or ficed price basis can be handled towards invoicing.

Avantages

Everhour is very easy to use, as a daily user and admin, I use it every day to track time, and weekly to generate billing reports and invoices. Everhour has been invaluable to accurately tracking and billing my time.

Inconvénients

Only thing missing is a phone app, but the website works well enough on mobile that you don't really need it.

Avantages

Logging hours in Basecamp 2 works really well.
They've definitely taken the time to think it through and look at usability.
It's really handy to have the start/stop buttons next to each task.

And the idea of being able to automatically pass that through to account software is a good one.

Inconvénients

Sadly the integration with Quickbooks doesn't work
Invoice numbers are emptied and delivery email address is also removed
So it's a real pain to have to find and manually assign the correct sequential invoice number and address.

It's easier to copy and past the times from Everhour into a new invoice in QB
- but then that really defeats the whole point of the software!

Having spoken to the support team, I couldn't get a timescale for a fix.
They agreed it was unreasonable to pay for software whilst waiting for it to be made usable - but didn't have any other suggestions.
Good software needs good support and that wasn't a great response.

I'd love to use this software, but just can't wait indefinitely without any indication of how long for bugs to be resolved and sadly, competitors, much like Everhour all want an annual commitment
So it'll be at least 12 months of using something else before I can even think about looking at Everhour - by which time whatever alternative solution I've chosen will be entrenched in my business and difficult to change.

Avantages

Everhour is the best time tracking tool for use with Basecamp. In the past, we have used Toggl and Tick and while they did integrate with Basecamp, it wasn't as seamless as it is with Everhour.

Inconvénients

The one thing that could be improved with Everhour is the reporting functionality. It does allow you to pull reports by user, project, teams, etc. but the user interface and options for pulling reports need some improvement.

Avantages

I like the Asana integration. I use the application regularly to keep track of project timelines and estimates. Manage employee times and timesheets and know who's in and who's out. Tried about 4 other apps and this was the exact one I was looking for. Once I found it I stopped looking.

Inconvénients

I sometimes get confused where some of the admin features live. Having the tabs in tabs I can get a bit lost finding what tab contains timesheets or reports.