Everhour

Avantages

The software has a really nifty integration with Clickup and provides you the information in a single click.
The interface is very intuitive and helps us reduce time needed to report hours of different project tasks.
On top of the nice integration it goes even further and provides a way to get more grip on a project by defining a budget.
And when all hours written, you can customize your reports or use the API to run queries/exports of the data.

Inconvénients

As we work with contracts too, we had to find a workaround to get these grouped/reported. We would love to see some kind of recurring projects which can be renewed on an interval, so support contracts on hourly or ficed price basis can be handled towards invoicing.

Avantages

Everhour is very easy to use, as a daily user and admin, I use it every day to track time, and weekly to generate billing reports and invoices. Everhour has been invaluable to accurately tracking and billing my time.

Inconvénients

Only thing missing is a phone app, but the website works well enough on mobile that you don't really need it.

Avantages

We use everhour to check our progress with the help of Asana, so its a mixture of 2 great apps. Love the Google Chrome plugin, works just fine and its very easy to install.

Inconvénients

The basic time tracking feature is very easy to use, but if you want to work with more complex tasks, you may need some help.

Avantages

- The Asana integration is very useful and usable. It's terrific, for example, that timing on sub-tasks is summed up in the main task.
- Tracking time estimates against actual time worked is helping us figure out our capacity planning.
- The interface and tools are well-designed and generally easy to use.

Inconvénients

- I still need the ability to see and organize task timelines by time of day, rather than only totals.
- The Toggl broswer integration was very popular at our company and many of us miss it (but the Asana integration makes up for it pretty spectacularly, once you're used to starting/stopping timing in there :-)

Avantages

Logging hours in Basecamp 2 works really well.
They've definitely taken the time to think it through and look at usability.
It's really handy to have the start/stop buttons next to each task.

And the idea of being able to automatically pass that through to account software is a good one.

Inconvénients

Sadly the integration with Quickbooks doesn't work
Invoice numbers are emptied and delivery email address is also removed
So it's a real pain to have to find and manually assign the correct sequential invoice number and address.

It's easier to copy and past the times from Everhour into a new invoice in QB
- but then that really defeats the whole point of the software!

Having spoken to the support team, I couldn't get a timescale for a fix.
They agreed it was unreasonable to pay for software whilst waiting for it to be made usable - but didn't have any other suggestions.
Good software needs good support and that wasn't a great response.

I'd love to use this software, but just can't wait indefinitely without any indication of how long for bugs to be resolved and sadly, competitors, much like Everhour all want an annual commitment
So it'll be at least 12 months of using something else before I can even think about looking at Everhour - by which time whatever alternative solution I've chosen will be entrenched in my business and difficult to change.