Continuum

Continuum

The platform for what’s next.

4.8/5 (21 avis)

Continuum - Présentation

The Continuum Platform combines proactive, intelligent software with expert services to help MSPs capture more revenue and grow their business with confidence.

Continuum Fortify™
Advanced cybersecurity and automated threat detection that minimize risk.

Continuum Command™
Powerful remote monitoring and management with built-in intelligence that eliminates noise.

Continuum Recover™
Robust backup and data protection for local and cloud environments.

Continuum Assist™
SOC, NOC, Help Desk and related technical services that provide expanded expertise to MSP workforces.

Continuum Enable™
Our e-learning solution makes it quick and easy to set-up, deploy and manage Continuum products.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

Continuum - Avis

Note globale
4.8/5
100% d'avis positifs
16
Excellent
5
Très bien
0
Moyen
0
Médiocre
0
Horrible
Utilisateur vérifié
Traduire avec Google Translate

A good RMM for the price

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/10/2018
Provenance de l'avis : Capterra

Overall, Continuity247 has been very helpful, although with the flaws in layout it can be challenging to find what you need. The competitive cost of the product makes it worth investigating as an RMM tool for MSP's.

Avantages

The reporting tools, and the sandbox testing of patches has been extremely straightforward to configure, review, and find difficult computers that need extra attention. Also, some of the issues on servers have been identified and repaired by Continuum overnight before we are even aware the problem was identified.

Inconvénients

The website layout is clunky and unorganized at times. They are caught between two different layouts so some screens use an old confusing layout that requires direct training before you can find some items. Other screens have been updated and have a more intuitive layout for easier navigation.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Garry A.
Traduire avec Google Translate

Phenomenal product with amazing support backing it.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/12/2017
Provenance de l'avis : Capterra

Their support is top-notch. We couldn't run our business without it!

Avantages

We've been with Continuum from the beginning and they get better all the time. One of their best qualities is the constant striving for improvement.
They are always adding new features to bring additional value to the platform.
Their outsourcing is definitely a major focus, bringing the "Tech Advantage" program and their 24/7 NOC for support you can start up with very low operating budget and support large environments very quickly.

Inconvénients

Some of the RMM components are still based on old framework and there are limitations. Continuum is working on these, but every now and then an old bug from a previous piece of their software causes a problem.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Grace J.
Traduire avec Google Translate

#1 in Remote Desktop

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/08/2018
Provenance de l'avis : Capterra

The benefits for our company with this product has been with better time management. We are able to be much more efficient with the remote desktop feature when troubleshooting employee's computers. The antivirus feature is very easy to use and easy to push out to our computers.

Avantages

The interface is very user friendly and has a ton of awesome features! Our favorite feature is the remote desktop interface. It is very simple to remote into a PC without having to have the remote user accept permissions like on other software such as Bomgar.

Inconvénients

We didn't like that we had to update the software installer every 90 days. We keep an installer on one of our network drives and each time they release a new one, we would have to go back into the drive and update it.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Ben N.
Traduire avec Google Translate

Long time user

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/10/2016
Provenance de l'avis : Capterra

We've been using Continuum for over 5 years. We've been with them through a lot of great changes. I am constantly impressed with the updates and upgrades they have added over the years - new features and new services all the time.

Our reps are great, helpful and knowledgeable. The NOC has provided us the ability to not have to staff up as much as we would have otherwise.

Avantages

Reporting and remote access are really strong.

Inconvénients

Sometimes the web interface is slower than I'd like. It's been improved quite a bit over the years, but could still use more.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
Traduire avec Google Translate

Managed Services made easy!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/08/2018
Provenance de l'avis : Capterra

Continuum has made it very easy for us to know whats going on with our endpoints. Alerts for hardware issues as well as software patching makes it easy to address issues before they get to be critical. Having the ability to remote into comptuers and support end users has been very beneficial as well.

Avantages

We can manage our computers remotely. Continuum also takes a look at whats going on our systems and sends us alerts, such as low hard drive space and out of date software patches.

Inconvénients

Lack of geolocation software for MIcrosoft Windows based machines.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Continuum - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Continuum for detailed pricing information.

Continuum - Fonctionnalités

  • API
  • Alertes et remontée des problèmes
  • Intégration de tiers
  • Monitoring
  • Rapports en temps réel
  • Surveillance en temps réel
  • Sécurité SSL

  • Audit
  • Contrôle d'accès
  • Données en temps réel
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration des applications
  • Notifications automatiques
  • Outils de collaboration
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Continuum

Continuum - Principales fonctionnalités

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • Continuous backup
  • Continuum Network Operations Center (NOC)
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security

Avantages

Save time and money with powerful automation and task management.

Thwart even the most ingenious digital attacks with advanced threat protection.

Focus on your business goals and let our experts help get you there.

Reduce sprawl and simplify IT with one integrated, interconnected platform.

Continuum - FAQ

Voici quelques-unes des questions fréquentes sur Continuum.

Q. Quels sont les types de licence disponibles pour Continuum ?

Types de licences disponibles pour Continuum :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Contact Continuum for detailed pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel Continuum ?

Fonctionnalités du logiciel Continuum :

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • Continuous backup
  • Continuum Network Operations Center (NOC)
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security

Q. Qui utilise Continuum ?

Utilisateurs habituels du logiciel Continuum :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Continuum est-il disponible ?

Langues dans lesquelles Continuum est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Continuum ?

Types de licences disponibles pour Continuum:

Abonnement

Q. Continuum prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Continuum.

Q. Avec quelles applications Continuum peut-il s'intégrer ?

Applications s'intégrant à Continuum :

Accelo, Accelo, Autotask, Autotask, Computicate PSA, ConnectWise Manage, IT Glue, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Webroot®

Q. Quelles sont les ressources d'aide disponibles pour Continuum ?

Ressources d'aide disponibles pour Continuum :

Support en ligne, Support téléphonique

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