OpenSimSim

OpenSimSim

Employee scheduling for restaurants, hospitality & retail

4.5/5 (499 avis)

OpenSimSim - Présentation

OpenSimSim is a free employee scheduling solution for managers and employees within the restaurant, hospitality and retail industries. The platform was designed for businesses that have hourly workers with scheduling/rostering needs, and helps promote open and timely communication between workers and managers.

OpenSimSim enables users to create a weekly schedule in minutes using schedule templates. Staff availability and hours worked are displayed in one place, helping managers to avoid scheduling conflicts, or accidental overtime. The budget view allows users to keep labour costs in line with the organization's budget. Employees receive published schedules directly to their mobile devices in real time.

Users can manage schedules while on the go using the native OpenSimSim mobile apps for iOS and Android devices. Managers can effectively communicate with staff in real time through the message board and chat functionality. They may also delegate schedule maintenance to staff by enabling shift giveaways and swaps through the platform. Notifications inform users of when an action should be taken or a schedule needs to be modified by exception.

Employees are able to see which co-workers are scheduled to work, as well as use the message board and chat feature to communicate with each other. Staff is able to send shift swap invitations, update their own availability, and submit time-off requests to managers. The opportunities feature enables users to pick up extra shifts by applying for available openings. OpenSimSim also comes with with advanced features for managing multi-location businesses and franchises.

Prix

À partir de
2,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

OpenSimSim - Avis

Note globale
4.5/5
92% d'avis positifs
281
Excellent
178
Très bien
34
Moyen
3
Médiocre
3
Horrible
Rebecca S.
Traduire avec Google Translate

OpenSimSim working great for our daycare, with some exceptions.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/08/2018
Provenance de l'avis : Capterra

The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom.

We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour.

Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.

Avantages

It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.

Inconvénients

Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app.

Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing.

The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Sarah R.
Traduire avec Google Translate

Review

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/08/2019
Provenance de l'avis : Capterra

Definitely spend less time scheduling than ever before, which is awesome!

Avantages

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

Inconvénients

I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Scott M.
Traduire avec Google Translate

Rosters the way they Should be

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 31/05/2019
Provenance de l'avis : Capterra

The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers.
Our roster is now more steady and hours worked more accurate to our ideal workflow.

Avantages

Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication.

Inconvénients

A few upgrades that would improve this further is:
A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen

Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change.

I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Fiona M.
Traduire avec Google Translate

OpenSimsim review

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 19/08/2019
Provenance de l'avis : Capterra

Overall OpensimSim has slim-lined our procedures for allocating shifts which in tern has reduced our admin costs and time. This allows our senior staff to move on to more important tasks and making our processes more productive and efficient. A lot of our staff members are not tech savvy so having a product that is easy to use was quite important and OpenSimSim has ticked the boxes.

Avantages

It was easy to set up. The staff had no issues getting used to using it. It has reduced hour scheduling hours significantly as we no longer need to contact staff or go through individual text messages, everything is all in one place where we can see who is available and at what times. Makes booking in shifts very easy. I also love that you only have to post once and everyone will have their shifts allocated, no more individual messages to each staff member.

Inconvénients

When posting the shifts it goes to every staff member listed on the system even if you did not get a shift this week. I would prefer it only goes to those who have been rostered on. It would also be more beneficial for us if the availability times show when the staff is available not the opposite way around.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Janice D.
Traduire avec Google Translate

Free Scheduling Solution for Small Team

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 30/05/2019
Provenance de l'avis : Capterra

OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software.

Avantages

OpenSimSim has an easy-to-use, simple, and aesthetically pleasing interface that works well on both desktop and mobile apps. Our employees picked it up easily to drop shifts, swap shifts, and message one another and supervisors whether at work or on the go. It's also been very easy for administrators to create schedule templates to quickly and effortlessly publish week after week.

Inconvénients

There is still room for improvement in regards to tutorials for employees. A few of the functions in the tutorials are only covered from the employer's perspective and not the employee's perspective, which makes it more difficult to explain how to use the software to new employees in some regards.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

OpenSimSim - Prix

À partir de
2,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Employee Scheduling & Team Messaging: Free
Premium - Time Clock & Attendance Reporting: $2USD per month, per user.

OpenSimSim - Fonctionnalités

  • Base de données des employés
  • Gestion des employés
  • Importation et exportation de données
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Portail libre-service

  • API
  • Gestion des performances
  • Gestion des recrutements
  • Intégration de tiers
  • Intégration des collaborateurs
  • Rappels automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidatures
  • Tableau de bord d'activités

Plus d'informations sur OpenSimSim

OpenSimSim - Principales fonctionnalités

  • Automated shift scheduling
  • Chat functionality
  • Employee availability
  • Employee database
  • Hours worked
  • Message board
  • Mobile integration
  • Multi-location
  • Notifications
  • Real-time communication
  • Schedule maintenance
  • Shift opportunities
  • Shift swaps and shift giveaways
  • Swap invitations
  • Template scheduling
  • Time-off requests
  • Vacation & leave management
  • Weekly budgets and labour costs

Avantages

  • OpenSimSim provides intuitive, native mobile apps for Android and iOS devices that allow users to manage schedules from anywhere.

  • Advanced scheduling/rostering capabilities enable weekly schedules to be created in minutes and help avoid scheduling conflicts and accidental overtime.

  • In-app chat enables real-time worker-to-worker and manager-to-worker conversations that help keep everyone in the loop.

  • Co-workers are able to send shift swap invitations, as well as apply for shift opportunities to pick-up extra shifts.

  • OpenSimSim helps prevent accidental overtime and scheduling conflicts by displaying staff availability and hours worked in the same place.

  • OpenSimSim - FAQ

    Voici quelques-unes des questions fréquentes sur OpenSimSim.

    Q. Quels sont les types de licence disponibles pour OpenSimSim ?

    Types de licences disponibles pour OpenSimSim :

    À partir de: 2,00 $US/mois

    Type de licence: Gratuit, Abonnement

    version d'essai gratuite: Disponible

    Employee Scheduling & Team Messaging: Free
    Premium - Time Clock & Attendance Reporting: $2USD per month, per user.

    Q. Quelles sont les principales fonctionnalités du logiciel OpenSimSim ?

    Fonctionnalités du logiciel OpenSimSim :

    • Automated shift scheduling
    • Chat functionality
    • Employee availability
    • Employee database
    • Hours worked
    • Message board
    • Mobile integration
    • Multi-location
    • Notifications
    • Real-time communication
    • Schedule maintenance
    • Shift opportunities
    • Shift swaps and shift giveaways
    • Swap invitations
    • Template scheduling
    • Time-off requests
    • Vacation & leave management
    • Weekly budgets and labour costs

    Q. Qui utilise OpenSimSim ?

    Utilisateurs habituels du logiciel OpenSimSim :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues OpenSimSim est-il disponible ?

    Langues dans lesquelles OpenSimSim est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour OpenSimSim ?

    Types de licences disponibles pour OpenSimSim:

    Gratuit, Abonnement

    Q. OpenSimSim prend-il en charge les appareils mobiles ?

    Appareils pris en charge par OpenSimSim :

    Android, iPhone, iPad

    Q. Avec quelles applications OpenSimSim peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par OpenSimSim.

    Q. Quelles sont les ressources d'aide disponibles pour OpenSimSim ?

    Ressources d'aide disponibles pour OpenSimSim :

    FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo