PhoneCall - Prix, fonctionnalités, avis et comparateur de logiciels

PhoneCall

Gestion Commerciale

4.7/5 (6 avis)

PhoneCall - Présentation

Vendez plus intelligemment et rapidement avec la seule solution Call Center qui s’adapte réellement aux besoins du télémarketing et de la génération de leads

Prix

À partir de
$0/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Europe, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais, français

PhoneCall - Avis

Note globale
4.7/5
100% d'avis positifs
4
Excellent
2
Très bien
0
Moyen
0
Médiocre
0
Horrible

We are totally satisfied with Phone Call CRM

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02.12.2016
Provenance de l'avis : Capterra

Intelshore is a center specialized in making appointment for B2Cs . Since we began, more than 3 years ago, our biggest concern was the CRM: between customized open-source CRM without functionalities and the ¿known¿ CRM " (Hermes .. .) which were not a good fit to our activity and overpriced, our production was made "luckily". What made us able to continue working was essentially the number of agents that we had massively increased and especially the completely new product on the market that our customer was offering at the time. Our IT team had no solutions, and between the breakdowns caused by the saturation of the parcels sent and the waiting time exceeding 1MIN20 between 2 calls, we had no difficulty in admitting that PhoneCall was our lifesaver. At first, the price seemed to be very high, but quickly we found that our production more than doubled, the waiting time could even be 2 seconds if we wanted! We were able to reduce our workforce while increasing the number of orders to be delivered to our customer (who since then was no longer the only one with the product we are working on: a market that is hardening). I do not go into the technical details of the tool, and for the IT team (files, management ...), and for managers (statistics, follow-up, target management, incoming and outgoing calls at the same time. .). Target management and being able to work with all the departments simultaneously is a decisive change for us too: before we put a team by department and for a certain time during the day with a result null, we changed department with also the Risk of result null because of very little connection. With Phonecall, we do not waste time and we produce all day on all the departments. In our field, we have become the reference in Morocco and even in Tunisia. We talk about the constancy of our call, as the market for taking appointments is increasingly difficult, we have employees who receive dream bonuses, and our customer increases his sales force on the ground, we have no problem Follow and develop at the same time as it. In December 2015 we started with Phonecall with apprehensions about the cost especially because the features were clearly convincing, but we were able to see the results on the first day, so nothing to say about the value for money and team to listen.

Avantages

The speed of the connection with the customer using an internet connection low debit.
The ability to connect anywhere I am and track production.
Functionalities.
Statistics.
Process incoming and outgoing calls at the same time.
Optimization of production management with target

Inconvénients

The price though the value for money is good.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

more efficiency , more contacts in less time.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 09.11.2017
Provenance de l'avis : Capterra

more business

Avantages

simply and effective to use. Really adapted for a massive prospection. save time and money. this software is approuved;

Inconvénients

the installation of the software is simple, you just need an internet connection and a PC/MAC, no more....its all in one

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

The best solution for outbound calls

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 07.10.2017
Provenance de l'avis : Capterra

The best solution for outbound calls.

Avantages

Simple and intuitive, this solution is perfect for prospection, outbound calls, cold calling, predictive...

Inconvénients

We are not yet autonomous on all the functionalities, but the support is well reactive. A few bugs but nothing really annoying.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Sense of the customer relationship with Phone Call !

Publié le 14.12.2016
Provenance de l'avis : Capterra

We are a center of customer relationship created in 1986
We had a beautiful meeting with Phone Call at the beginning 2015
We looked for one tool supple, simple, with the possibility of going up campaign quickly and an invoicing "one demand"
It is the tool which we needed
It knows how to handle campaigns with the volume and the lighter campaigns.
Tools knows how to bring also a use of the multi-channelling

Of more, the flexibility to have no cost of license is the truth more ... and the customer service is reactive

We pursue our collaboration!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

good software to develop and generate Future customers.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 27.06.2017
Provenance de l'avis : Capterra

More business, more customers. Better quality of prospection.

Avantages

Its easy to use , the software is very adapted for the prospection. The control and managment of calls/users is simple.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

PhoneCall - Prix

À partir de
$0/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix
FACTURATION A LA SECONDE (PAY-AS-YOU-GO) Paiement à l'utilisation. Pas de durée minimum par appel. Pas de frais minimum par utilisateur.

PhoneCall - FAQ

Voici quelques-unes des questions fréquentes sur PhoneCall.

Q. Quels sont les types de licence disponibles pour PhoneCall ?

Types de licences disponibles pour PhoneCall :

À partir de: $0/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

FACTURATION A LA SECONDE (PAY-AS-YOU-GO)
Paiement à l'utilisation. Pas de durée minimum par appel. Pas de frais minimum par utilisateur.

Q. Quelles sont les principales fonctionnalités du logiciel PhoneCall ?

Nous n'avons pas d'informations sur les fonctionnalités de PhoneCall.

Q. Qui utilise PhoneCall ?

Utilisateurs habituels du logiciel PhoneCall :

Entreprises de taille moyenne, PME

Q. Dans quelles langues PhoneCall est-il disponible ?

Langues dans lesquelles PhoneCall est disponible :

anglais, français

Q. Quels sont les types de licence disponibles pour PhoneCall ?

Types de licences disponibles pour PhoneCall:

Abonnement

Q. PhoneCall prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par PhoneCall.

Q. Avec quelles applications PhoneCall peut-il s'intégrer ?

Applications s'intégrant à PhoneCall :

Zoho CRM

Q. Quelles sont les ressources d'aide disponibles pour PhoneCall ?

Ressources d'aide disponibles pour PhoneCall :

Support en ligne, Support téléphonique

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