Quetzal est un système de point de vente basé sur iPad qui offre aux détaillants de mode, de chaussures et de vêtements une plateforme unique et centralisée à partir de laquelle gérer le traitement des paiements, les inventaires et les clients. Incluant l'intégration du e-commerce, la gamification du personnel, le suivi et le classement des clients, ainsi que des fonctionnalités avancées de reporting et des capacités hors ligne, Quetzal vise à fournir aux utilisateurs une solution de points de vente simple, mais puissante.
Avec Quetzal, les utilisateurs peuvent gérer les transactions de paiement, les reçus et l'historique des transactions avec les utilisateurs. Étant donné que Quetzal s'intègre à un certain nombre de processeurs de paiement de premier plan, notamment CardSmith et Moneris, les utilisateurs peuvent également gérer les paiements Europay, MasterCard et Visa (EMV), ainsi que les paiements Apple Pay et NFC. Quetzal prend également en charge l'intégration à Shopify, permettant ainsi aux utilisateurs de créer une boutique de e-commerce hébergée par Shopify. De plus, Quetzal favorise la flexibilité des utilisateurs en permettant des transactions hors ligne.
Pour faciliter les achats intelligents, Quetzal permet aux utilisateurs de suivre en temps réel l'activité de leurs clients et leurs informations. En outre, les outils de reporting et d'analyse avancés de Quetzal ont pour objectif de simplifier les activités d'achat en fournissant aux utilisateurs des données précieuses sur les tendances d'achat. Conçu d'abord pour iPad, Quetzal offre aux utilisateurs une application iPad native permettant d'accéder facilement à toutes les fonctionnalités de Quetzal.
After considering several POS systems recommended by consultants and well meaning friends, we chose Quetzal because they demonstrated a good understanding of the Canadian banking system and were able to integrate their services with our bank. We were also very happy to be able to use the system without being locked into a long term contract. Navigation through the system features was somewhat complex and a little overwhelming at the start. I do not think I could have learned how to use this POS without the help of an expert guiding me through it. The person helping me learn the new system was very patient to show me every detail and answered all my questions thoroughly. He did have to ask an expert at Quetzal for advice about some of my questions, but I got answers within a couple of minutes while we were still on the call together. I am very pleased with the level of support I have received so far (two weeks into the relationship) and expect things will continue to be great in the future.
Easy integration with the Canadian banking system and Moneris terminal services. Integration of all inventory offered in the storefront and on-line, managed in real time so on-line customers cannot see products that have already been sold in the storefront and storefront customers cannot buy products allocated to on-line purchases.
Many features are buried deep in the navigation menus. I will likely need help in the future to use some of the system features effectively.
Mel, thank you so much for taking the time to write a review about our product. We take customer feedback seriously, and in one of our most recent surveys, we got a LOT of amazing feedback from customers like yourself. Today, is the start of a completely new version of Quetzal POS. It's 100% new and now is even simpler, plus can operate 100% offline.
Quetzal is designed from the ground up for one specific group of customers: forward-thinking and stylish clothing and shoe retailers who have one to two locations with ambitions to open a few more. Any POS worth talking about is going to have great historical reporting with the ability to filter according to different criteria, and it's no different here: check out sales by product, by size, by color, by customer, by cashier, by date, by brand, by buy, by golly. In retail, as in life, those who forget history are doomed to repeat it, and Quetzal uses the historical data to help you with your future in the Reporting Metrics screen, specifically the 'What to Buy' report. Here again you can filter the report to whatever criteria you like, and the POS will report to you the 'velocity' at which each item sells, essentially the sales per day. Based on this rate, and how many you have in stock, it then calculates how many you need to buy if you want to stay in stock for the next 2 weeks, 30 days, or 2 months (your choice).These are the kinds of predictive tools that the big box stores use to make sure that they're spending only the money they need to spend, and reaping the most profit on what they spent; One final note about the reporting is that it's not just confined to the Reporting window. If you're looking at a customer profile, you'll see her complete spend history. With the Back Display, you can sync up any modern mobile device with your terminal to show each item and the running total in a customer facing display, as it's being scanned in. I don't really like giving out five stars, because there's the implication of perfection that comes along with that rating. Perfection is impossible, though, with two exceptions: cheeseburgers and air conditioning, and Quetzal is neither of these. But if I go back and look at some of the apps I've reviewed and given 4.5 stars, I find that Quetzal outdoes all of them. Sure, its scope is narrower, and it isn't right for every retail situation. But that's what makes it so good. The makers of Quetzal identified a niche they could serve, and then went ahead and served the hell out of it. At every level of app design, Quetzal stands above its competitors, from the way it implements the functions you know you need to the way it gives you features you didn't know you wanted. For those of you who own the type of shops Quetzal is targeting, this is the POS to check out.
Thanks for taking the time to review our products. It's only getting better : )
Generally like the app/program . Customer service is excellent and always has been!
It's fairly simple yet does a lot. Any one who has iPad/smart phone will have no problem learning.!!
Store Credit Customer name is not on receipt/S C amount/balance does not show at time of payment ...
I can't say enough about my trainer. What a pleasure it's been to work with him. I'm a tough sell in this area because I have 25 years of experience in the exact field (software training) and have to say that Customer support representative exceeded all my expectations. He was courteous, helpful, patient, thorough, and the best quality of all is that if he didn't know the answer to my question, he was upfront about it and got me the answer from someone more familiar! He is a very large part of why I would recommend this software to others.
Will fit my needs for my start up clothing boutique nicely! Great reporting! Love the integration abilities to the other hardware.
No access to dashboard on mobile device. This is coming soon though!! Would like ability to label discounts to show description on receipts. Labels don't seem to format as cleanly as they should.
Quetzal has great features for the retail business, in depth reporting and accurate tracking of inventory.
The system takes a while to setup, printers, scanners and barcodes can be tedious to install and keep working. There are a lot of moving parts and if one thing does not work perfectly, it throws off the entire system.
Not very friendly to other processors. (They are accepted, but seamless integration is difficult).
Voici quelques-unes des questions fréquentes sur Quetzal.
Types de licences disponibles pour Quetzal :
À partir de: 75,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Quetzal.
Utilisateurs habituels du logiciel Quetzal :
Entreprises de taille moyenne, PME
Langues dans lesquelles Quetzal est disponible :
chinois (simplifié), anglais, français, allemand, portugais, espagnol
Types de licences disponibles pour Quetzal:
Appareils pris en charge par Quetzal :
Applications s'intégrant à Quetzal :
Box, Mailchimp, QuickBooks, Shopify, Xero
Ressources d'aide disponibles pour Quetzal :
Support en ligne, Support téléphonique