My Work Scheduler

My Work Scheduler

Scheduling for the customer service industry

5/5 (2 avis)

My Work Scheduler - Présentation

My Work Scheduler is a web-based scheduling solution designed for small businesses in the customer service industry, performing services such as construction, installations, home care, towing, and more.

My Work Scheduler allows users to create, manage, and edit work schedules through a drag-and-drop calendar interface with daily, weekly, and monthly schedule views. Jobs can be scheduled by clicking on an empty time slot in the calendar, and dragged-and-dropped to reschedule for another date or time. Workers are notified by email or SMS of any changes made to their daily schedule, and schedules can be reassigned to other workers or all pending jobs moved to an alternative day in case of vacation, emergencies, appointments, or other unexpected events.

Emails can be sent to staff and customers from within My Work Scheduler, and click-to-call buttons and links enable users to contact customers or staff without leaving the application. Marketing campaigns can be created by administrators and owners to send out email to customers or workers, with the option to copy and resend previous campaigns, search for and report on past campaigns. The dashboard provides shortcut buttons to major features, and presents users with a status bar chart and percentage gauges showing the pending, completed, cancelled, and total work schedules for the year to date.

Prix

À partir de
20,00 $US/mois
Types de licence
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

My Work Scheduler - Avis

Note globale
5/5
100% d'avis positifs
2
Excellent
0
Très bien
0
Moyen
0
Médiocre
0
Mauvais
Ellen B.
Traduire avec Google Translate

We love the app

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/09/2016
Provenance de l'avis : Capterra

It is very user friendly and it is fast for me to find previous things that we have done and it is faster to do a schedule once a customer is in the app.It helps us revise schedule faster and to see what we have done for a customer in the past.

Avantages

our techs use it so we can see what they did and what they used - I can input a customer and everyone else can see it also less paperwork to deal with

Inconvénients

I cant think of any

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Brent M.
Traduire avec Google Translate

App Scheduler

Publié le 20/09/2016
Provenance de l'avis : Capterra

We now view our customers electronically. Our installers record their arrival and leave times and the materials used for their installs and service calls. Our office uses this info to invoice accordingly. The software has saved us on paper, ink and printer use. All employees have found the software very easy to use. Whenever we had any question we promptly responded to by phone, text or email.

Avantages

The employees can view their work load the night before from their smart phone. We also can search details on previous customers when required. We can email our customer notifying them specials, new products, ect.

Inconvénients

Unable to put a space in the customers name. Example: Mary Anne shows up as Maryanne

Traduire avec Google Translate

Réponse de Webcom Innovations

After discussing with the customer, it turns out that the application was allowing a space in the first name field. However, they were receiving an error message when they were entering a duplicate customer ID. The application doesn't allow a duplicate customer ID.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

My Work Scheduler - Prix

À partir de
20,00 $US/mois
Types de licence
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

30-day free trial, no credit card required.

Starter (5 staff): $24.95/month (paid monthly) or $19.96/month (paid annually)

Business (10 staff): $49.90/month (monthly) or $39.92/month (annually)

Enterprise (20 staff): $99.80/month (monthly) or $79.84/month (annually)

Ultimate (30 staff): $149.70/month (monthly) or $119.76/month (annually)

Volume discounts are available for companies with more than 30 staff.

My Work Scheduler - Fonctionnalités

  • Notifications automatiques
  • Tableau de bord d'activités

  • API
  • Base de données des employés
  • Gestion des employés
  • Gestion des performances
  • Gestion du recrutement
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des collaborateurs
  • Portail des employés
  • Portail employés
  • Portail libre-service
  • Rappels
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidatures

Plus d'informations sur My Work Scheduler

My Work Scheduler - Principales fonctionnalités

  • Bulk data import from spreadsheets
  • Click-to-call buttons
  • Customer account management
  • Daily schedule transfer
  • Daily, weekly & monthly views
  • Dashboard with shortcut buttons
  • Drag-and-drop calendar
  • Email marketing
  • Email staff & customers
  • Progress tracking
  • SMS & email notifications
  • Search functionality
  • Staff account management
  • Status tracking
  • Web forms for customer account creation
  • Work schedule reporting

Avantages

  • Work schedules can be created and managed through the drag-and-drop calendar, with daily, weekly, and monthly schedule views, and the ability to reschedule pending jobs by dropping them to different time slots.

  • Daily work schedules can be reassigned from one worker to another to prevent disruption due to vacation, emergencies, appointments, or other unforeseen events.

  • Users can view statuses and percentages of pending, completed, cancelled, and total work schedules for the year on the dashboard.

  • Users can search customer and staff accounts, and all work schedules whether past, present, or future, to create reports.

  • Workers are notified of changes to their schedules by SMS or email, and click-to-call buttons allow users to communicate with staff or customers from within the application.

  • My Work Scheduler - FAQ

    Voici quelques-unes des questions fréquentes sur My Work Scheduler.

    Q. Quels sont les types de licence disponibles pour My Work Scheduler ?

    Types de licences disponibles pour My Work Scheduler :

    À partir de: 20,00 $US/mois

    Type de licence: Gratuit, Abonnement

    Essai gratuit: Disponible

    30-day free trial, no credit card required.

    Starter (5 staff): $24.95/month (paid monthly) or $19.96/month (paid annually)

    Business (10 staff): $49.90/month (monthly) or $39.92/month (annually)

    Enterprise (20 staff): $99.80/month (monthly) or $79.84/month (annually)

    Ultimate (30 staff): $149.70/month (monthly) or $119.76/month (annually)

    Volume discounts are available for companies with more than 30 staff.

    Q. Quelles sont les principales fonctionnalités du logiciel My Work Scheduler ?

    Fonctionnalités du logiciel My Work Scheduler :

    • Bulk data import from spreadsheets
    • Click-to-call buttons
    • Customer account management
    • Daily schedule transfer
    • Daily, weekly & monthly views
    • Dashboard with shortcut buttons
    • Drag-and-drop calendar
    • Email marketing
    • Email staff & customers
    • Progress tracking
    • SMS & email notifications
    • Search functionality
    • Staff account management
    • Status tracking
    • Web forms for customer account creation
    • Work schedule reporting

    Q. Qui utilise My Work Scheduler ?

    Utilisateurs habituels du logiciel My Work Scheduler :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues My Work Scheduler est-il disponible ?

    Langues dans lesquelles My Work Scheduler est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour My Work Scheduler ?

    Types de licences disponibles pour My Work Scheduler:

    Gratuit, Abonnement

    Q. My Work Scheduler prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par My Work Scheduler.

    Q. Avec quelles applications My Work Scheduler peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par My Work Scheduler.

    Q. Quelles sont les ressources d'aide disponibles pour My Work Scheduler ?

    Ressources d'aide disponibles pour My Work Scheduler :

    Support en ligne

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