CAKE POS

Solution logicielle de POS (point de vente) en ligne pour les restaurants

En savoir plus sur CAKE POS

CAKE, de Sysco, a conçu son système de point de vente pour répondre aux exigences du secteur de la restauration traditionnelle et rapide. C'est un système simple, intuitif et économique.

Gérez facilement les heures de pointe des services de restauration rapide avec des OrderPads qui contrôlent le flux de trafic. Ces commandes rapides et exactes permettent aux clients de s'asseoir, manger et recevoir l'addition plus rapidement, tout en profitant d'un service de qualité supérieure. Les écrans tournés vers les clients leur permettent de payer, donner des pourboires et signer, tout en laissant les employés œuvrer à leurs propres tâches.

Mettez à niveau votre service de restauration rapide pour prendre des commandes et des paiements à la table avec des OrderPads mobiles qui envoient instantanément des informations exactes en cuisine. Optimisez votre système de POS (caisse) de restaurant avec des profils de gestion client riches et des mises à jour automatiques de l'occupation des tables pour vos hôtes. Personnalisez les menus à la volée pour favoriser des associations inédites et garantissez la fraîcheur des ingrédients grâce au suivi d'inventaire automatisé.

CAKE vous facilite la tâche, à bas prix.

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à CAKE POS

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

69,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à CAKE POS

Images

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Fonctionnalités

Nombre total de fonctionnalités pour CAKE POS : 50

  • Accès mobile
  • Alertes/Notifications
  • Analyse de l'évolution des ventes
  • Automatisation des commandes
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Emplacements multiples
  • Facturation
  • Fonctions pour restaurants
  • For Bakeries
  • For Bars/Clubs
  • Gestion de la trésorerie
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des employés
  • Gestion des livraisons
  • Gestion des remises
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des stocks
  • Historique des clients
  • Importation et exportation de données
  • Intégration comptable
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Mises à jour en temps réel
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Répartition des livraisons de nourriture
  • Saisie de commande
  • Signature électronique
  • Suivi de l'inventaire
  • Surveillance en temps réel
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Vérifications distinctes

Alternatives

Toast POS

4,1
Alternative n° 1 à CAKE POS
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts opérationnels...

Square Point of Sale

4,7
Alternative n° 2 à CAKE POS
Square Point of Sale est une solution de point de vente pour les appareils Android et iOS qui comprend des outils de...

Clover

3,9
Alternative n° 3 à CAKE POS
Clover est une plateforme tout-en-un conçue pour aider les commerces en ligne et hors ligne, les services de restauratio...

Aloha EPOS

4,3
Alternative n° 4 à CAKE POS
Aloha est une solution EPOS basée sur le cloud conçue pour aider les bars et les restaurants à gérer leurs cycles de...

Avis

Note globale

4,6 /5
(455)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,7/5
Support client
4,6/5

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5 avis affichés sur 455
Allison
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review of CAKE

Publié le 08/06/2020

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Avantages

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Inconvénients

I don't like the new update. I feel the original version is easier to use.

Kristin
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Value, Function, and Top Notch Customer Service

Publié le 28/04/2020

We were so thankful at how easy it was to activate online ordering. Our customers feel confident...

We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special. We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc. Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are. We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively. We think that is important from an accessibility standpoint.

Avantages

We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features. As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week. Due to COVID-19, we recently activated the online ordering and we believe it has saved our business. We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us. Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had. We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply. We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue. We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials. We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits!

Inconvénients

We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat! We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones. We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another. There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours.

Alternatives envisagées 

Aloha EPOS et Toast POS

Pourquoi choisir CAKE POS 

Our Sysco rep at the time was very knowledgeable about different POS systems based on her career in several restaurants prior to Sysco---she was straightforward with us about her experience with multiple systems, their price points, and value. She suggested we consider CAKE and we followed her recommendation. We are so glad we did. We prefer it over our previous system, but as a small rural restaurant, we were not able to afford the much more expensive systems.

Pourquoi passer à CAKE POS

CAKE had the right combination of value, ease of use, and features. We have recommended CAKE to several of our restaurant owner friends in the region. It has a simple interface, the customer service is stellar, and the constant addition of new apps and integration makes us feel like we are getting the best value in a price range we can afford.

Réponse de CAKE from Sysco

Thank you Kristin for the detailed review about your experience with CAKE Point of Sale and being a customer since 2016! We're excited to hear that you've had such a great experience so far and we'll definitely forward your suggestions to our product team.

Shirley
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Seems to have gotten over the transition well!

Publié le 19/07/2022

Overall it's been positive. Wish there was a book/manual to refer to.

Overall it's been positive. Wish there was a book/manual to refer to.

Avantages

I am able to check see my menu entry before it publishes. This helps avoid problems that might occur through mis-catagorizing and double charging. Also can add my convenience fee to the tax line (yes, I have posted a sign!)

Inconvénients

I have trouble with remembering how to structure some of the items I am entering into the menu. I have not seen any manuals to help with that.

Dennis
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not ready for Prime Time. Crashes when you need it most.

Publié le 28/08/2017

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

Avantages

Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.

Inconvénients

It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

Réponse de CAKE from Sysco

Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

Aaron
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Cake(MadMobile) POS Review

Publié le 17/05/2022

Very solid, they have earned my respect and trust. I have appreciated the help getting everything...

Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.

Avantages

Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.

Inconvénients

Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.

Alternatives envisagées 

Square Payroll, eHopper et Toast POS

Pourquoi passer à CAKE POS

Superior equipment(POS), easier setup, and maintenance.
Afficher 5 avis sur 455 Lire tous les avis

CAKE POS - FAQ

Voici quelques-unes des questions fréquentes sur CAKE POS.

Types de licences disponibles pour CAKE POS :

  • À partir de : 69,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel CAKE POS :

2-10, 11-50, 51-200, 201-500, 501-1 000

Langues dans lesquelles CAKE POS est disponible :

anglais

Appareils pris en charge par CAKE POS :

iPad (mobile)

Applications s'intégrant à CAKE POS :

7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero

Ressources d'aide disponibles pour CAKE POS :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour CAKE POS.