CAKE POS

Solution logicielle de POS (point de vente) en ligne pour les restaurants

En savoir plus sur CAKE POS

CAKE, de Sysco, a conçu son système de point de vente pour répondre aux exigences du secteur de la restauration traditionnelle et rapide. C'est un système simple, intuitif et économique.

Gérez facilement les heures de pointe des services de restauration rapide avec des OrderPads qui contrôlent le flux de trafic. Ces commandes rapides et exactes permettent aux clients de s'asseoir, manger et recevoir l'addition plus rapidement, tout en profitant d'un service de qualité supérieure. Les écrans tournés vers les clients leur permettent de payer, donner des pourboires et signer, tout en laissant les employés œuvrer à leurs propres tâches.

Mettez à niveau votre service de restauration rapide pour prendre des commandes et des paiements à la table avec des OrderPads mobiles qui envoient instantanément des informations exactes en cuisine. Optimisez votre système de POS (caisse) de restaurant avec des profils de gestion client riches et des mises à jour automatiques de l'occupation des tables pour vos hôtes. Personnalisez les menus à la volée pour favoriser des associations inédites et garantissez la fraîcheur des ingrédients grâce au suivi d'inventaire automatisé.

CAKE vous facilite la tâche, à bas prix.

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Images

A dual-POS customer touch display means more customer privacy while employees stay hard at work.
Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants.
Quickly process payments tableside.
Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.
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Vidéo de CAKE POS
Vidéo de CAKE POS
Capture d'écran pour CAKE POS : Capture d'écran pour CAKE POS : A dual-POS customer touch display means more customer privacy while employees stay hard at work. Capture d'écran pour CAKE POS : Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants. Capture d'écran pour CAKE POS : Quickly process payments tableside. Capture d'écran pour CAKE POS : Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. Capture d'écran pour CAKE POS : Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance. Capture d'écran pour CAKE POS : Capture d'écran pour CAKE POS : Capture d'écran pour CAKE POS :

Fonctionnalités

Nombre total de fonctionnalités pour CAKE POS : 50

  • Accès mobile
  • Alertes/Notifications
  • Analyse de l'évolution des ventes
  • Analyse des tendances
  • Automatisation des commandes
  • Autorisations basées sur les rôles
  • Base de données de contacts
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Emplacements multiples
  • Gestion de la trésorerie
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des employés
  • Gestion des livraisons
  • Gestion des remises
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des stocks
  • Historique des clients
  • Importation et exportation de données
  • Impression de chèques
  • Intégration QuickBooks
  • Intégration comptable
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Mises à jour en temps réel
  • Monitoring
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Rapports de suivi
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Saisie de commande
  • Signature électronique
  • Suivi de l'inventaire
  • Surveillance en temps réel
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Vérifications distinctes

Alternatives

eHopper

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Alternative n° 1 à CAKE POS
eHopper est un logiciel de caisse gratuit, multiplateforme et basé sur le cloud. Développé pour les commerces de détail...

KwickPOS

0
Alternative n° 2 à CAKE POS
KwickPOS est une solution de point de vente conçue pour aider les restaurants, les salons, les commerces de détail et...

Toast POS

4,2
Alternative n° 3 à CAKE POS
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts...

NCR Aloha

3,7
Alternative n° 4 à CAKE POS
Aloha POS est un système de POS multifonctionnel optimisé pour les appareils portables et mobiles.

Avis

Note globale

4,6 /5
(387)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,7/5
Support client
4,6/5

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Afficher 5 avis sur 387
Allison S.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review of CAKE

Publié le 08/06/2020

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Avantages

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Inconvénients

I don't like the new update. I feel the original version is easier to use.

Braden M.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Who Doesn't LOVE CAKE?

Publié le 30/03/2021

The data that CAKE provides me is incredibly valuable to our business. We love it!

The data that CAKE provides me is incredibly valuable to our business. We love it!

Avantages

We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!

Inconvénients

Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.

Dennis H.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not ready for Prime Time. Crashes when you need it most.

Publié le 28/08/2017

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

Avantages

Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.

Inconvénients

It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

Réponse de CAKE from Sysco

Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

Lynn R.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

POS

Publié le 11/01/2021

Overall, we love this product, especially the support we get from the friendly staff. Anytime we...

Overall, we love this product, especially the support we get from the friendly staff. Anytime we have an issues, we call and it gets fixed. We have also been able to troubleshoot and fix items ourselves numerous times. It's an easy system and we recommend it.

Avantages

Our customers love their screen. They like that they can see their order. It's easy to read and understand. We love that we can use the system from home on the laptop and not just in the shop. I make changes to the menu mostly from home. I love having the itemized close cash receipt every day. I love all the reports that I get for tracking my business.

Inconvénients

I don't like that all the buttons are the same color. It makes it very difficult to find buttons in a hurry when you have 40 different syrup flavors and 34 different teas. We need colored buttons that we can use as groups, for example, I could make all our sugar free syrups green and all the syrups that start with an A, blue, etc... It helps your eyes to find things quicker. It is really stressful for new employees to find buttons when training and the customer is standing there staring at you. It's better as a trained employee, but it would save us time at the machine when we could be making their order. Colored buttons are highly needed. Also, ever since the last software update that affected us directly, it is harder for me to add new products to the menu and put them in the right place. I can't put my finger on what changed, but i have trouble adding new products under existing categories. They come out as new buttons on the main screen. Not sure how to fix that.

Tammy C.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CAKE, WOW!!!!!!

Publié le 30/04/2020

24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand...

24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand new business owner this is what we needed from day one of choosing CAKE to even now 18 months of being in business. I am never made to feel like my question is dumb or my confusion is stupid. The team member works with me until my issue is resolved or they offer to get additional clarification or help for me if needed. If you ever want to call me I will be happy to go into further detail as to how we could not have made a better decision for THE COFFEE SHOP, [SENSITIVE CONTENT HIDDEN]

Avantages

When starting our coffee shop we knew we needed a POS. We did not know where to start. Once CAKE came to our attention is was hard to look anywhere else. The help from understand our need as newbie's to walking us through every step of set up was fantastic. What I like most about the software would take too many words.

Inconvénients

There is not much I do not like about the CAKE software. If I had to choose a "least" favorite issue it would be that I wish the "Busy Hour" report was available on Universal Admin with a date range option. Also I wish Dashboard had a changeable date range option.

Afficher 5 avis sur 387 Lire tous les avis

CAKE POS - FAQ

Voici quelques-unes des questions fréquentes sur CAKE POS.

Types de licences disponibles pour CAKE POS :

  • À partir de: 69,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Non disponible

Nous n'avons pas d'informations sur les fonctionnalités de CAKE POS.

Utilisateurs habituels du logiciel CAKE POS :

2-10, 11-50, 51-200, 201-500, 501-1 000

Langues dans lesquelles CAKE POS est disponible :

anglais

Appareils pris en charge par CAKE POS :

iPad (mobile)

Applications s'intégrant à CAKE POS :

7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero

Ressources d'aide disponibles pour CAKE POS :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Service de support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour CAKE POS.