--- description: Helpjuice : qu'en pensent les utilisateurs ? Lisez les avis sur Helpjuice, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Helpjuice - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de Knowledge Management](/directory/257/knowledge-management/software) > [Helpjuice](/software/105523/helpjuice) # Helpjuice Canonical: https://www.getapp.fr/software/105523/helpjuice Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/105523/helpjuice?page=2) > Helpjuice est un logiciel web de base de connaissances qui aide les petites, moyennes et grandes entreprises à centraliser tous leurs contenus pertinents pour aider leurs employés et leurs clients. > > Conclusion : 104 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 104 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Helpjuice - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 120,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bosnie-Herzégovine, Botswana et 143 de plus ## Fonctionnalités - API - Aide à la décision - Alertes par e-mail - Alertes/Notifications - Authentification unique - Bibliothèque de contenu - Catalog Management - Champs personnalisables - Chatbot - Contrôles/Permissions d'accès - Discussions/Forums - Enquêtes et feedback - Fonction de glisser-déposer - Formulaires personnalisables - Gestion SEO - Gestion de contenu - Gestion de la base de connaissances - Gestion de la communication - Gestion des commentaires - Gestion des connaissances ## Intégrations (16 au total) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) ## Catégories connexes - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) - [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software) - [Logiciels intranet](https://www.getapp.fr/directory/1037/intranet/software) ## Logiciels similaires 1. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (758 reviews) 2. [Guru](https://www.getapp.fr/software/123167/guru) — 4.8/5 (639 reviews) 3. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5300 reviews) 4. [Confluence](https://www.getapp.fr/software/90949/confluence) — 4.5/5 (3700 reviews) 5. [Document360](https://www.getapp.fr/software/120723/document360) — 4.7/5 (292 reviews) ## Avis ### "Help Juice is amazing" — 5.0/5 > **Jason** | *8 mai 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: I love the software, it was so easy to implement, the team was available to help at any time. you can get this up in running in under an hour. they offer to import any current documentation you may have already to help with implementation. It is super easy to use and they provide amazing tools to control the look and feel of a knowledge base article. I like that you can relate articles to one another, you can apply keywords. we have a special keyword for new hires that way they can read a bunch of articles during their orientation. love the customizable website they provide to give you a googlish web page that looks like your website. > > **Inconvénients**: really nothing. the software just works and it does the job > > I think the help juice team is amazing and they are always available with any questions and are so open to feedback. They may be a smaller team but they are brilliant and are customer service oriented. they are open to feedback and its nice that they show their roadmap ----- ### "Quick to get set up, easy to use, and great support\!" — 5.0/5 > **Richard** | *12 septembre 2018* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: The support is fast and responsive. They are also great at taking feedback and incorporating it into their product. The user experience is clear and simple to use, but — if you want it — you can access the entire backend and customize your site to your specifications. > > **Inconvénients**: It's currently lacking integrations, e.g. with CRM tools such as Salesforce. > > The help center that came with our customer support software wasn't meeting our needs and we wanted something more flexible that we could fully customize. Helpjuice provides the best of both worlds — an easy to use user interface for people to add/edit articles and the flexibility to amend the code and completely customize the site. Best of all, if there's a specific feature you really want if you ask them they'll get it done. ----- ### "Not sure yet" — 4.0/5 > **Marc** | *15 mai 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 6.0/10 > > **Avantages**: Nice looking platform that was quite easy to white label > > **Inconvénients**: You can't really set up different categories or buckets easily, security is a little tricky to work out. We want staff, member and non-member access levels > > Pretty good, most of the business likes it ----- ### "Helpjuice is great\!" — 5.0/5 > **Charlie** | *15 septembre 2022* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The team at Helpjuice was amazingly helpful\! > > **Inconvénients**: I don't have any negatives about Helpjuice. It is an overall amazing product. > > As close to perfect as you can get\! ----- ### "Excellent Knowledge Base Platform" — 5.0/5 > **Tyler** | *3 août 2018* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed. > > **Inconvénients**: The ability to edit articles from their published URL. I believe this is actively being worked on. > > It has been a very easy transition. From migrating our content to their extremely quick and reliable support, we've had an excellent experience so far. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/105523/helpjuice?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/105523/helpjuice) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées