Brigade POS

Brigade POS

The most reliable and easy to use restaurant POS.

5/5 (10 avis)

Brigade POS - Présentation

Brigade is a web-based full-service point of sale (POS) solution designed for food outlets, restaurants and small hotels. The solution facilitates communication between managers, servers, bartenders and kitchen staff and offers interactive tools for building customizable digital menu cards. With a three-tier system, restaurants can categorize their menu list into main category, sub-category and menu item. Both restaurant staff and customers can pick their items from the menu displayed on iPads and tablets with intuitive drag & drop interface. The solution offers a robust search functionality to quickly find a particular dish from a long list of menu items.

Along with managing customer orders, Brigade also helps restaurant managers to manage their staff, duties and workflows. The solution keeps track of the check in and check out times of every employee and calculates their effective working hours. Managers can create specific roles for each staff member and assign them to different shifts. Employees can access a personalized online portal via which they can check their time sheets and assigned shifts. With Brigade, restaurants can start a table on the floor, or a tab at the bar in seconds, and attend customers quickly. Customers can even view available tables and decide where they'd like to sit. Brigade can make check adjustments automatically by incorporating gratuity, tax exempt, promo codes, and discounts before generating the final bill. Brigade Society serves small and midsize restaurants across the United States, with listed customers including The Way Back, Lonas Lil Eats, Revival Kitchen and Fleur De Lilies.

Prix

À partir de
99,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Brigade POS - Avis

Note globale
5/5
100% d'avis positifs
10
Excellent
0
Très bien
0
Moyen
0
Médiocre
0
Mauvais
Ashton A.
Traduire avec Google Translate

Simple. User Friendly. All I want from a POS.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/05/2019
Provenance de l'avis : Capterra

Avantages

I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS.

Inconvénients

Can't open a tab and give the card back at the bar.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Nick H.
Traduire avec Google Translate

We've been a customer of Brigade POS for over a year and continue to enjoy using their system.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 15/03/2018
Provenance de l'avis : Capterra

It improved our customer service, reduced our labor expenses, and reduced our stress levels!

Avantages

The simplicity is great. I rarely have to train any new employee. They always pick it up right away.
Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes.
Their pricing is extremely reasonable too.

Inconvénients

Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Steve C.
Traduire avec Google Translate

Very Happy New Customer

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 16/06/2016
Provenance de l'avis : Capterra

I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.
We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup.
I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!

Avantages

1. It's reliability.
2. How easy it is to set up and use.

Inconvénients

None so far!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Nicole K.
Traduire avec Google Translate

Great System, Amazing Support!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/06/2019
Provenance de l'avis : Capterra

The best, going with this system you will not be disappointed!! Best customer service in the industry!

Avantages

Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!

Inconvénients

Nothing - best system I’ve ever used, no questions asked.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Phoebe A.
Traduire avec Google Translate

It seems too good to be true...but it’s not. They’re that good.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 23/05/2019
Provenance de l'avis : Capterra

It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.

Avantages

I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.

Inconvénients

There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Brigade POS - Prix

À partir de
99,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

Brigade POS - Fonctionnalités

  • Tableau de bord d'activités

  • API
  • Base de données de clients
  • Champs personnalisables
  • Données en temps réel
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités

Plus d'informations sur Brigade POS

Brigade POS - Principales fonctionnalités

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

Avantages

• Designed for full-service restaurants, Brigade helps restaurants to optimize the efficiency of their floor operations and improve communication between restaurant staff and customers.

• Brigade POS automates various POS activities including menu list display, order-taking, bill generating, and more.

• The solution manages restaurant sales and inventory from a single interface.

• Users can generate reports in real-time and track their monthly sales & overall business performance.

• With inbuilt floor designing tools, users can quickly set up interactive floor plans for parties and events.

• A native app for iPad is available, allowing user mobility within restaurants.

Brigade POS - FAQ

Voici quelques-unes des questions fréquentes sur Brigade POS.

Q. Quels sont les types de licence disponibles pour Brigade POS ?

Types de licences disponibles pour Brigade POS :

À partir de: 99,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

Q. Quelles sont les principales fonctionnalités du logiciel Brigade POS ?

Fonctionnalités du logiciel Brigade POS :

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

Q. Qui utilise Brigade POS ?

Utilisateurs habituels du logiciel Brigade POS :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Brigade POS est-il disponible ?

Langues dans lesquelles Brigade POS est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Brigade POS ?

Types de licences disponibles pour Brigade POS:

Abonnement

Q. Brigade POS prend-il en charge les appareils mobiles ?

Appareils pris en charge par Brigade POS :

iPad

Q. Avec quelles applications Brigade POS peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Brigade POS.

Q. Quelles sont les ressources d'aide disponibles pour Brigade POS ?

Ressources d'aide disponibles pour Brigade POS :

Base de connaissances, Support en ligne, Support téléphonique

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