FoodZaps

FoodZaps

Mobile ordering & POS system for Android

4.5/5 (19 avis)

FoodZaps - Présentation

FoodZaps is a mobile ordering and POS system for Android that serves restaurants, bars, cafes, and other retail food and beverage outlets. The solution helps streamline customer ordering and payment processes, and facilitates product order entry via mobile device. The platform provides an integrated customer billing and payment system, with sales reports that provide insights into data such as product popularity or customer behavior.

FoodZaps’ eMenu enables restaurants to create neatly presented menus with a variety of different viewing options: list view, grid view, detailed view, and view by category. Menu setup can be done from a tablet or the web portal, even from offsite. Users can create new menu items and add dish images, prices, and descriptions. Dishes can be highlighted as ‘chef recommended’ or ‘most popular’. Each item can be setup with pre-set optional or compulsory modifiers.

FoodZaps enables one-click ordering that sends orders to the respective preparation station in an instant. Order details are printed from the respective printer, and real-time dish progress is displayed on-screen. The progress feature allows users to monitor dish status, and servers are informed when a dish is ready to be served. Servers can manage orders according to table number, move orders from table to table, and split or join checks by customer preference.

FoodZaps’ mobile POS system enables employees to process payments from anywhere in the establishment, with access to real-time information. Servers can use the ‘quick order' function for any last minute add-ons, or take-away orders. The system is able to remember regular customers' favorite orders, bookmark payments for later, and re-open any previous orders. Inventory features include inventory tracking, warnings and alerts for low-stock items, and more. FoodZaps includes a reporting dashboard that provides comprehensive reports and actionable information for monitoring business.

Prix

À partir de
9,90 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

chinois (traditionnel), anglais, espagnol

FoodZaps - Avis

Note globale
4.5/5
95% d'avis positifs
11
Excellent
7
Très bien
1
Moyen
0
Médiocre
0
Horrible
Michael S.
Traduire avec Google Translate

Not so supportive support

Logiciel utilisé Autre pendant plus de deux ans
Publié le 16/06/2019
Provenance de l'avis : SoftwareAdvice

Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

Avantages

Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

Inconvénients

I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

2.0/10
Angeline Q.
Traduire avec Google Translate

All is good

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/01/2017
Provenance de l'avis : Capterra

Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

Avantages

mobility

Inconvénients

a must to choose a picture for the item before it can be saved is annoying

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Carlos L.
Traduire avec Google Translate

Good quality software

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/02/2017
Provenance de l'avis : Capterra

I really have a good experience using this software and take my business to another level of technology world.

Avantages

Good look and feel, quick access

Inconvénients

Few functions by web

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Ericson C.
Traduire avec Google Translate

This POS is easy to use and the daily summary is very useful.

Publié le 25/02/2016
Provenance de l'avis : Capterra

The user interface is is easy to use. Updating the menu is also easy. We are yet to use the Inventory function but we'll get there. The daily reports are useful but we had wanted in format that is readily exportable to excel. As it stands you have to go to the website to access the exportable reports and these have to be be edited for it to become useful in posting to accounting format.

Réponse de FoodZaps Technology

Hi, thank you for your feedback and review. We're glad you find the app easy to use.

Thank you once again.

Note détaillée

Simplicité d'utilisation
Support client

Eva M.
Traduire avec Google Translate

Easy, simple, cheap

Publié le 15/02/2016
Provenance de l'avis : Capterra

The app is simple and easy to use. But you need to get to know where some functions are hidden. For example: If you want to edit your order you need to push long on the quantity of the item and then you can change the quantity. There are some things that can be smarter but overall it's a good app to use and it's not expensive so the things that good be better are not that important.

Réponse de FoodZaps Technology

Thank you for your feedback, we will strive to make the features more intuitive.

Note détaillée

Simplicité d'utilisation
Support client

FoodZaps - Prix

À partir de
9,90 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Snack: Free

Entrée: $9.90 per month + $5/additional device

Full Course: $39.90 per month + 4$/additional device

FoodZaps - Fonctionnalités

  • Intégration des e-mails
  • Paiements électroniques
  • Rapports et statistiques

  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Rappels automatiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur FoodZaps

FoodZaps - Principales fonctionnalités

  • Accept credit & debit cards
  • Advanced billing
  • Auto email sales report
  • Barcode labels & scanners
  • Billing & receipt
  • Centralized data
  • Cloud & legacy
  • Custom payment types
  • Custom receipts
  • Customer display
  • Daily sales report
  • Discounts / notes
  • Failsafe
  • Gift cards & vouchers
  • Hold payments
  • Inventory
  • Kitchen display (progress)
  • Multi payment types
  • Multi-language
  • Multiple ordering devices
  • Online & offline
  • Online ordering
  • Order station
  • Quick order
  • Real-time data
  • Remote report & analysis
  • SMS ordering
  • Security & hosting
  • Self-ordering
  • Separate checks
  • Shift reports
  • Split bills
  • Split checks
  • Supplier database
  • Table management
  • Tips management
  • User management
  • Website menu
  • eMenu

Avantages

  • FoodZaps enables users to manage stock both by ingredients and by recipe for more accurate inventory data.

  • The multi-device ordering feature allows users to choose their own hardware, and add or remove new devices with just a few clicks.

  • FoodZaps POS also works offline, so there is no need to rely on a steady internet connection for business-as-usual.

  • Users can control their business operations from anywhere via their online portal.

  • FoodZaps enables devices to self-synchronize, eliminating the process of data going through the cloud or back office client server.

  • FoodZaps - FAQ

    Voici quelques-unes des questions fréquentes sur FoodZaps.

    Q. Quels sont les types de licence disponibles pour FoodZaps ?

    Types de licences disponibles pour FoodZaps :

    À partir de: 9,90 $US/mois

    Type de licence: Gratuit, Abonnement

    version d'essai gratuite: Disponible

    Snack: Free

    Entrée: $9.90 per month + $5/additional device

    Full Course: $39.90 per month + 4$/additional device

    Q. Quelles sont les principales fonctionnalités du logiciel FoodZaps ?

    Fonctionnalités du logiciel FoodZaps :

    • Accept credit & debit cards
    • Advanced billing
    • Auto email sales report
    • Barcode labels & scanners
    • Billing & receipt
    • Centralized data
    • Cloud & legacy
    • Custom payment types
    • Custom receipts
    • Customer display
    • Daily sales report
    • Discounts / notes
    • Failsafe
    • Gift cards & vouchers
    • Hold payments
    • Inventory
    • Kitchen display (progress)
    • Multi payment types
    • Multi-language
    • Multiple ordering devices
    • Online & offline
    • Online ordering
    • Order station
    • Quick order
    • Real-time data
    • Remote report & analysis
    • SMS ordering
    • Security & hosting
    • Self-ordering
    • Separate checks
    • Shift reports
    • Split bills
    • Split checks
    • Supplier database
    • Table management
    • Tips management
    • User management
    • Website menu
    • eMenu

    Q. Qui utilise FoodZaps ?

    Utilisateurs habituels du logiciel FoodZaps :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues FoodZaps est-il disponible ?

    Langues dans lesquelles FoodZaps est disponible :

    chinois (traditionnel), anglais, espagnol

    Q. Quels sont les types de licence disponibles pour FoodZaps ?

    Types de licences disponibles pour FoodZaps:

    Gratuit, Abonnement

    Q. FoodZaps prend-il en charge les appareils mobiles ?

    Appareils pris en charge par FoodZaps :

    Android

    Q. Avec quelles applications FoodZaps peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par FoodZaps.

    Q. Quelles sont les ressources d'aide disponibles pour FoodZaps ?

    Ressources d'aide disponibles pour FoodZaps :

    Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

    Logiciels les + demandés