GrowthZone is member management software, targeting the day-to-day needs of organizations and associations with membership-based client communities. Deployed within the cloud and essentially comprising a database and intuitive online UI, anytime access is assured for administrators via Internet and browser-enabled devices. From here all corresponding data relating to members can be tracked and summarized, ensuring records are stored safely while promising to keep the addition or migration of information simple. GrowthZone’s top features include the ability to serve online application forms for enlisting new members, integrating with existing sites and synchronizing with online directories, event calendars, plus third party vendors to eliminate repeated data entry. GrowthZone’s support team assist with data conversion as part of the service, appointing project managers and a Senior Account Manager (SAM) to deliver account training.
Subsequent features also span custom reporting with dashboard-based insights, integrated billing and payment processing, plus a range of directory and network marketing options. An events module provides full registration and attendee tracking, while communications and groups add call logging, email synchronization and push notifications to a range of GrowthZone mobile apps.
Avantages
I love the enhanced options that GrowthZone offers for Members of an association. The availability of a dynamic profile for Members is a real value add. When a Member is allowed to post pictures, logos, content, social feeds, etc, all through their profile, it is additional exposure for their business. From an Association standpoint, these are big selling points for Membership. If you want to grow your Membership, GrowthZone offers amazing features to "sell" as part of the value of being a part of the Associaiton.
Inconvénients
Some of the reporting in the Ecommerce system needs to be more dynamic. It is difficult to run reports of current product sales, and have them show up in financial reports and such. There seems to be a disconnect between the Ecommerce reports and the rest of the reporting functions in GrowthZone.
We have been using Memberzone for the last 4 years and have found they offer products that grow as our organization has grown. We are able to pick the modules that meet our business needs. We also like the fact that we do not have to sign long term contracts that would lock us into products that would become obsolete and fail to meet our needs. We appreciate the fact that they are continuing to improve the tools based on customer feedback and needs as well.
Avantages
Pros of the software include the customer support. Since we are an all volunteer organization, training, knowledge transfer and stability of the system are important to us.
Inconvénients
Cons of the software are I would like some additional user levels for the administration staff so we can easily track what volunteers to and better protect our data from lower level volunteers
We switched over our database and website management platform from another company who just wasn't cutting it, and MZ's customer service is probably the best I've seen anywhere. They're polite, intelligent, and easy to work with. They answered all of our questions quickly and are always making suggestions for ways in which their system is limited. The database could use an update... it's not always easy to find what you need and may not be perfect, but they do make continuous updates. The website portion is pretty good, and we've gotten very positive feedback from our members. The price is reasonable for what you get. We've heard they came out with a more user-friendly platform, so hopefully we'll check that out at some point. We love their chat system, and they also communicate via email and phone so you have options!
Avantages
The wide range of features and the ease of making updates to the website.
Inconvénients
Certain limitations to the features, like a better method of organizing sub companies and reps in different company locations
We've been using MemberZone for our business chamber for a few years now, and we have thoroughly enjoyed this package. We are a growing organization and the software really helps us stay on top of things. We especially like the thorough customer service and the different ways of getting assistance when we need it. Training and help services are outstanding! The content management system is relatively easy to navigate. We would highly recommend MemberZone to other chambers or business associations.
Avantages
Great customer support. Terrific flow between content management and database. Unlimited cloud storage.
Inconvénients
I would like a more robust search engine and ability to filter search criteria. There is some need for a more advanced editor.
I mostly use the program to manage our membership and representative directory, calendar events and registration, receive online payments. I like the calendar and online registration feature. I am learning to use the mailing/group lists, but wish it was a little more intuitive. I would like to have the option to add representatives by their titles or by a specific field. The customer service is great! They are very knowledgeable and quick to respond. Thanks!
Avantages
Calendar, events registration, online payment option, directory, low maintenance database (MemberZone takes care of all the maintenance, yea!)
Inconvénients
Not at intuitive for group/mailing lists. I would like a little more options for customizing fields.
Pricing is based on the number of member profiles in your database. For more details, see the link to our pricing page above.
Voici quelques-unes des questions fréquentes sur GrowthZone.
Types de licences disponibles pour GrowthZone :
À partir de: $149/mois
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Pricing is based on the number of member profiles in your database. For more details, see the link to our pricing page above.
Fonctionnalités du logiciel GrowthZone :
Utilisateurs habituels du logiciel GrowthZone :
Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, PME
Langues dans lesquelles GrowthZone est disponible :
anglais
Types de licences disponibles pour GrowthZone:
Abonnement
Appareils pris en charge par GrowthZone :
Android, iPhone, iPad
Applications s'intégrant à GrowthZone :
Authorize.net, Constant Contact, Facebook, MailChimp, Microsoft Outlook, PayPal, QuickBooks, Stripe, Twitter, Wordpress
Ressources d'aide disponibles pour GrowthZone :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
I was part of the team that examined many different Association Management tools for our non-profit. We chose GrowthZone for its ability to serve our customer - the Member. We found the features and functions of GrowthZone to add the most value for our Members. In addition, the reporting tools and Dashboard provided important information for our Board to make decisions regarding the association. From Membership metrics to event sales, the reporting tools (aside from the Ecommerce mentioned above) provided great insight into the overall health of our association.
Finally, GrowthZone's support in my experience is exceptional. They have a phone number to call for immediate assistance, but even better, a chat function. After going through the training tutorials, I used the chat function regularly to glean information from the tech team on how to navigate and use the system. They were always friendly and helpful, and I got answers immediately so my time was never wasted in waiting for a response.