Suivi des appels, des contacts et des conversions avec un reporting en temps réel.5/5 (32 avis)
WhatConverts est un système de suivi d'appels et de pistes promettant une configuration simple pour les agences, ainsi qu'un déploiement basé sur le Cloud. Offrant trois forfaits de paiement par abonnement évolutif aux niveaux Plus, Agence et Entreprise, WhatConverts prend en charge le suivi des appels internationaux dans 22 pays. Chaque plan comprend des fonctions de suivi multicanal commençant par des appels téléphoniques et la possibilité de configurer instantanément de nouveaux numéros de suivi des appels en quelques clics. Les canaux en ligne sont également suivis en ajoutant des codes de suivi aux sites web existants et en identifiant des formulaires web, sans nécessiter de modifications, tandis que DPNI (Dynamic Phone Number Insertion) est utilisé pour suivre les appels de sites web.
Des fonctions supplémentaires de suivi des appels étendent la sélection instantanée du numéro de téléphone, l'ajout de mots clés et de données de campagne aux appels reçus et également l'enregistrement des appels. Des outils de suivi pour les transactions e-commerce, les sessions de chat sur le site web et les événements en ligne personnalisés peuvent également être configurés, avant d'interroger toutes les données disponibles via des analyses en temps réel. WhatConverts propose des rapports d'activité intégrés pour le nombre total de prospects, de contacts demandant un devis, de devis et de valeur de vente, en gardant toujours en vue les métriques les plus importantes.
WhatConverts has been a godsend as far as providing added transparency for our clients and streamlining what used to be a rather time-consuming process of configuring conversion tracking across countless platforms and ad campaigns. Using the incredibly simple yet comprehensive dashboard, we are able to quickly and easily show our clients true ROI from their marketing efforts, and that has proven to be invaluable. Client retention rates and overall client satisfaction have gone through the roof and only continue to improve as the WhatConverts platform continues to evolve and grow. We are looking forward to many years of hand-in-hand growth with WhatConverts by our side. THANK YOU!
The ease of use, robust tracking solutions, and unparalleled value WhatConverts provides is second to none. We've utilized other tracking solutions in the past, but none have been as simple to set up or provided as user-friendly of an interface as WhatConverts. With all of that said, the best part of WhatConverts is the customer support provided by his staff. I may have never met them in person, but they truly feel like a friend that is always there to help. Any time we have questions or feedback, they provide lightning fast responses that are clear and concise.
Only writing this sentence because a response in this field was required. We've been using WhatConverts for quite a while now and I honestly am sitting here struggling to think of a con.
Thanks you so much for a great review. I know Jenn and Starr will be thrilled with your feedback.
Lead source tracking - using phone tracking and web form tracking.
Lead notification emails.
A tool for clients to track quote and sales values that link directly to leads.
Whitelabel dashboard for clients to log into for realtime reporting.
Simple (one line code) integration on all sites.
Great value for the price.
Unlimited accounts and agency users.
Lead page and landing page information.
Independent cookie tracking maintained outside of Google's algorithm.
Unique/Repeat user data.
The list truly goes on...
We were looking for one tool with online form tracking that pulls channel information for each lead. We also needed something we could loop into our traditional (offline) media efforts and call tracking is a classic option and WhatConverts does it in a way that brings us into the world of digital reporting. I could not be happier with our experience using this tool, setting it up, the cost is so reasonable and the value is exceptional.
The tool checks every box we need, including a whitelabel, independent login option for our agency members and every individual client.
The best part, though, has been the kindness and expediency of the support team. I have had numerous questions to quickly familiarize myself. Not that anything is particularly difficult to figure out, but I want it to be right and for us to use this tool to its full capacity. And their team gets back to me with a wonderful explanation immediately (even after hours).
The integration is simple and the dashboard is beautiful. This is quickly becoming a feature we present our clients that they get excited about and won't know how to live without. Thank you!
None. There are few features I've requested (automated quote/sales value based on criteria from form fill outs) - but their response is never "we can't do that", but rather "we'll put it in the queue".
Thank you for your review! We are working on getting the automatic values set up in our system and we're going to be sending out emails as soon as new features are ready.
Thank you for being a great customer! We're happy to have you on board.
The software is amazing. It literally tracks all our digital marketing efforts into a great looking dashboard accessible by our marketing team and our clients directly. It is easy to prove results to clients and follow the path users took from initial contact to point of conversion. Jennifer in support is amazing and goes beyond the expected to over deliver. #CustomerforLife
With this software, it is easy to prove ROI from digital marketing efforts. Integrates with so many things. Great support staff.
Nothing that I don't like. Software is beautiful.
WhatConverts not only helps me and my clients to see where and how we are generating leads, but I also use it as a selling point with potential new clients
I have been looking for a tool like this for years, I even considered having something developed at one point, but as soon as I started using this software it became the complete solution for us... We used to have clients who would say that they can't tell whether it is our marketing efforts that are bringing in more leads or theirs. Now it is all there in an easy to understand dashboard, Form leads, Calls and brilliant reports. WhatConverts solves all this for us.
Only issue I find sometimes is that I need to ask support for help on setting certain things up, but they are brilliant at helping so not much so much a problem, but I just like to know how to do things myself sometimes.
We really appreciate your review and feedback. I'll give our support team a huge pat on the back :)
We're working to make a few features more self explanatory, but we also enjoy speaking with our customers and make sure we're developing what you need.
Thanks again for your review!
WhatConverts has been incredible. Their support team always provide prompt, digestible, in-depth answers to any questions I have. They have also been very accommodating in terms of adjusting their platform to our needs.
It has allowed us to provide real, accurate lead data for our clients. A challenge that business owners face is calculating accurate ROI from their marketing efforts. WhatConverts makes it easy for them to see actual results from their website while also creating a simple platform for them to keep track of their leads.
Some tracking numbers receive frequent robo/spam calls.
Thanks so much for your great review, we really do appreciate it.
We continue on our crusade to eliminate all spam calls, and we can replace and credit you for any numbers that are giving you hassles.
Voici quelques-unes des questions fréquentes sur WhatConverts.
Types de licences disponibles pour WhatConverts :
À partir de: 30,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de WhatConverts.
Utilisateurs habituels du logiciel WhatConverts :
Grandes entreprises, Entreprises de taille moyenne
Langues dans lesquelles WhatConverts est disponible :
Types de licences disponibles pour WhatConverts:
Nous n'avons pas d'informations sur les appareils pris en charge par WhatConverts.
Applications s'intégrant à WhatConverts :
AgencyAnalytics, Cognito Forms, Google AdWords, Google Analytics, LiveChat, NinjaCat, Wordpress, Wufoo, Zapier, Zendesk Chat
Ressources d'aide disponibles pour WhatConverts :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo