TrackSmart Scheduling

TrackSmart Scheduling

Logiciel de planning du personnel en ligne

4.3/5 (238 avis)

TrackSmart Scheduling - Présentation

Description du logiciel TrackSmart Scheduling

TrackSmart Scheduling est un logiciel de planification du personnel en ligne qui aide les petites entreprises à simplifier les processus de planification du personnel, la conformité aux lois du travail, le reporting de paie, etc. L'ensemble du personnel peut accéder aux plannings de travail partout et à tout moment via le web ou une application mobile. La plateforme équipe divers secteurs, notamment les restaurants, les commerces de détail, les call centers et les hôpitaux.

TrackSmart Scheduling fournit un outil de planification automatique qui permet aux utilisateurs de créer des plannings pour le personnel très rapidement. Pour gagner du temps, les managers et les superviseurs peuvent enregistrer des plannings réguliers pour qu'ils se répètent tous les jours, toutes les semaines ou tous les mois. Les employés peuvent à tout moment accéder à leur emploi du temps, demander des échanges de quarts de travail et des congés depuis n'importe quel ordinateur ou appareil intelligent connecté.

Le tableau de bord des employés maintient les employés au courant en affichant les plannings, les demandes d'échange, les futurs quarts de travail et les messages intégrés à l'application dans une seule vue. TrackSmart Scheduling facilite la communication entre les équipes en fournissant un système de messagerie intégré à l'application, une intégration d'e-mail et de texte (SMS) et un forum de discussion public.

Les fonctionnalités de reporting de paie permettent aux utilisateurs de générer des rapports à la fin d'une période de paie à l'aide des données de pointage. Les superviseurs peuvent vérifier le nombre d'heures prévues pour un employé et surveiller les coûts des effectifs en établissant des rapports budget/coût de la main-d'œuvre. Les congés passés et futurs des employés peuvent être consultés pour n'importe quelle période.

Les fonctionnalités de conformité aux lois du travail de TrackSmart Scheduling garantissent aux entreprises que leurs employés obtiennent les heures dont ils ont besoin. Les utilisateurs peuvent réglementer les heures de travail et interdire les changements de quart entraînant des heures supplémentaires pour les employés, à moins d'être approuvés par un manager ou un superviseur. Ils peuvent rapidement voir si un quart est en sous-effectif grâce aux indicateurs qui affichent si les heures ont été remplies ou non.

TrackSmart Scheduling - Présentation

Prix

À partir de
24,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

TrackSmart Scheduling - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais, allemand

Captures d'écran

Capture d'écran pour TrackSmart Scheduling :
Capture d'écran pour TrackSmart Scheduling : Capture d'écran pour TrackSmart Scheduling : Capture d'écran pour TrackSmart Scheduling : Capture d'écran pour TrackSmart Scheduling : Capture d'écran pour TrackSmart Scheduling :

TrackSmart Scheduling - Avis

TrackSmart Scheduling - Avis

Note globale
4.3
/
5 238 avis
Excellent
110

Très bien
99

Moyen
24

Médiocre
2

Mauvais
3

Rapport qualité-prix
4.4
Fonctionnalités
4
Simplicité d'utilisation
4.4
Support client
4.2
88% des utilisateurs recommandent cette application
Ben M.

Very simple to use and a great way to track approvals for time off


Traduire avec Google Translate
Miriam C.

An HR Solution for Timesheets and Time Tracking!

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!


Traduire avec Google Translate
Jo H.

Summertime Scheduler

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.


Traduire avec Google Translate
Jocelyn K.

Convenient and affordable, but unreliable

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.


Traduire avec Google Translate
Sean G.

Great product... could use some improvements

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.


Traduire avec Google Translate
Ben M.
Secteur d'activité: Internet
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Very simple to use and a great way to track approvals for time off

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 31/03/2018
Provenance de l'avis : GetApp

Avantages

Simple interface, an end user really only needs to use a single screen with a basic form on it which creates a new request. On the same screen, you can see your existing requests and whether they're approved or not. The ability to notify another email address about time off requests is handy (for a spouse for instance).

Inconvénients

The feature set is basic (though this may be all that most people need). The interface is functional, but not very pretty.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Miriam C.
Secteur d'activité: Ressources humaines
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

An HR Solution for Timesheets and Time Tracking!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/12/2016
Provenance de l'avis : Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Avantages

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Inconvénients

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jo H.
Secteur d'activité: Services et installations de loisirs
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Summertime Scheduler

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.

Avantages

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Inconvénients

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap.
2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jocelyn K.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Convenient and affordable, but unreliable

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Avantages

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Inconvénients

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Sean G.
Secteur d'activité: Urbanisme et architecture
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Great product... could use some improvements

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/12/2016
Provenance de l'avis : Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Avantages

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Inconvénients

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8.5/10
Basé sur 238 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

TrackSmart Scheduling - Prix

TrackSmart Scheduling - Prix

À partir de
24,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.4/5
Basé sur 238 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

TrackSmart Scheduling - Fonctionnalités

TrackSmart Scheduling - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4/5
Basé sur 238 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

TrackSmart Scheduling - FAQ

TrackSmart Scheduling - FAQ

Voici quelques-unes des questions fréquentes sur TrackSmart Scheduling.

Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

Types de licences disponibles pour TrackSmart Scheduling :

À partir de: 24,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel TrackSmart Scheduling ?

Nous n'avons pas d'informations sur les fonctionnalités de TrackSmart Scheduling.

Q. Qui utilise TrackSmart Scheduling ?

Utilisateurs habituels du logiciel TrackSmart Scheduling :

Entreprises de taille moyenne, PME

Q. Dans quelles langues TrackSmart Scheduling est-il disponible ?

Langues dans lesquelles TrackSmart Scheduling est disponible :

anglais, allemand

Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

Types de licences disponibles pour TrackSmart Scheduling:

Abonnement

Q. TrackSmart Scheduling prend-il en charge les appareils mobiles ?

Appareils pris en charge par TrackSmart Scheduling :

Android, iPhone

Q. Avec quelles applications TrackSmart Scheduling peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par TrackSmart Scheduling.

Q. Quelles sont les ressources d'aide disponibles pour TrackSmart Scheduling ?

Ressources d'aide disponibles pour TrackSmart Scheduling :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo