TrackSmart Scheduling - Prix, fonctionnalités, avis et comparateur de logiciels

TrackSmart Scheduling

Online employee scheduling software

4.3/5 (222 avis)

TrackSmart Scheduling - Présentation

TrackSmart Scheduling is an online employee scheduling software that helps small businesses simplify staff scheduling processes, labor law compliance, payroll reporting, and more. All staff can access work schedules at any time, from anywhere via the web or mobile app. The platform serves a variety of industries including restaurants, retail stores, call centers, and hospitals.

TrackSmart Scheduling provides an autoscheduler tool that lets users create employee schedules in a flash. To save time, managers and supervisors can save regular schedules to repeat either on a daily, weekly or monthly basis. Employees can access their timetable, request shift swaps and time-off from any connected computer or smart device, at any time.

The employee dashboard keeps employees in the loop by displaying schedules, swap requests, upcoming shifts, and in-app messages in a single view. TrackSmart Scheduling helps facilitate team communication by providing an in-app messaging system, email and text (SMS) integration, and a public message board.

Payroll reporting features allow users to run reports at the end of a pay period using time clock data. Supervisors cancheck how many hours an employee was scheduled for, as well as keep an eye on workforce costs by pulling labor budget/cost reports. Upcoming and previous employee time-offs can be viewed for any time period.

TrackSmart Scheduling’s labor law compliance features ensure businesses that employees are getting the hours they need. Users can regulate work hours and prohibit shift changes that put employees into overtime, unless approved by a manager or supervisor. Users can quickly see if a shift is understaffed with TrackSmart Scheduling’s indicators that display whether hours have been filled or not.

Prix

À partir de
$24/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais, allemand

TrackSmart Scheduling - Avis

Note globale
4.3/5
87% d'avis positifs
100
Excellent
94
Très bien
23
Moyen
3
Médiocre
2
Horrible
Traduire avec Google Translate

An HR Solution for Timesheets and Time Tracking!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/12/2016
Provenance de l'avis : Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Avantages

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Inconvénients

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Summertime Scheduler

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.

Avantages

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Inconvénients

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap.
2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Convenient and affordable, but unreliable

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Avantages

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Inconvénients

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10
Traduire avec Google Translate

Great product... could use some improvements

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/12/2016
Provenance de l'avis : Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Avantages

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Inconvénients

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Tracksmart Attendance - needs some feature updates

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/05/2018
Provenance de l'avis : SoftwareAdvice

We have not noticed any updates to Tracksmart since we began using it 3 years ago. I am considering looking for something else.

Avantages

We have been using Track Smart for 3 years. Generally it is easy for employees to enter time and PTOs. The reports are ok.

Inconvénients

If there is a change to be made, all employees have to come to the administrator to make the change.
I wish we could eliminate all the extra banks of time... we only use PTO so I have to go in a manage it every month if the supervisors don't select the correct bank.
PTOs for time off are counted on the first day of the time off. We pay bi-monthly so this has messed up some hourly workers - for example if an employee takes 5 days off and it starts on the 14th and ends on the 19th - all of the time off will go onto the 14th.
The Supervisors do not receive notification when a time sheet is submitted.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10

TrackSmart Scheduling - Prix

À partir de
$24/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

14-day free trial, no credit card required.
Basic: $22/month (billed annually) or $24/month (billed monthly) - up to 15 people.
Plus: $44/month (billed annually) or $49/month (billed monthly) - up to 35 people.
Premium: $64/month (billed annually) or $69/month (billed monthly) - up to 60 people.
Enterprise: $89/month (billed annually) or $99/month (billed monthly) - up to 100 people.

TrackSmart Scheduling - Fonctionnalités

  • Base de données des employés
  • Demande de congés
  • Gestion de la conformité
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Rappels automatiques
  • Rapports et statistiques
  • Tableau de bord d'activités

  • API
  • Gestion des employés
  • Gestion des recrutements
  • Importation et exportation de données
  • Intégration de tiers
  • Rapports en temps réel
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidaturess
  • Suivi du temps et des absences

Plus d'informations sur TrackSmart Scheduling

TrackSmart Scheduling - Principales fonctionnalités

  • Attendance monitoring
  • Automatic scheduling
  • Autoscheduler tool
  • Cost vs budget tracking
  • Daily, weekly & monthly calendar views
  • Email & text (SMS) messaging
  • Employee hour reports
  • Labor cost tracking
  • Labor law compliant break rules
  • Manual scheduling
  • Mobile & tablet app scheduling
  • Overtime regulation
  • Payroll reporting
  • Recurring schedules
  • Schedule reporting
  • Shift swapping
  • Staffing level indicators
  • Team communication dashboard
  • Time-off requests & approvals
  • Vacation tracking

Avantages

  • TrackSmart Scheduling allows users to create work schedules in seconds using the autoscheduler tool.

  • Employees can swap shifts, make time off requests, and clock in and out online or with the mobile app.

  • The employee scheduling program helps organizations to comply with labor law by preventing employees from working overtime, unless approved.

  • Managers and supervisors can check to see who’s punched into work from any connected computer or mobile device.

  • TrackSmart Scheduling enables users to view labor cost reports by day, week, or month, and accurately calculate payroll reports

  • TrackSmart Scheduling - FAQ

    Voici quelques-unes des questions fréquentes sur TrackSmart Scheduling.

    Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

    Types de licences disponibles pour TrackSmart Scheduling :

    À partir de: $24/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    14-day free trial, no credit card required.
    Basic: $22/month (billed annually) or $24/month (billed monthly) - up to 15 people.
    Plus: $44/month (billed annually) or $49/month (billed monthly) - up to 35 people.
    Premium: $64/month (billed annually) or $69/month (billed monthly) - up to 60 people.
    Enterprise: $89/month (billed annually) or $99/month (billed monthly) - up to 100 people.

    Q. Quelles sont les principales fonctionnalités du logiciel TrackSmart Scheduling ?

    Fonctionnalités du logiciel TrackSmart Scheduling :

    • Attendance monitoring
    • Automatic scheduling
    • Autoscheduler tool
    • Cost vs budget tracking
    • Daily, weekly & monthly calendar views
    • Email & text (SMS) messaging
    • Employee hour reports
    • Labor cost tracking
    • Labor law compliant break rules
    • Manual scheduling
    • Mobile & tablet app scheduling
    • Overtime regulation
    • Payroll reporting
    • Recurring schedules
    • Schedule reporting
    • Shift swapping
    • Staffing level indicators
    • Team communication dashboard
    • Time-off requests & approvals
    • Vacation tracking

    Q. Qui utilise TrackSmart Scheduling ?

    Utilisateurs habituels du logiciel TrackSmart Scheduling :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues TrackSmart Scheduling est-il disponible ?

    Langues dans lesquelles TrackSmart Scheduling est disponible :

    anglais, allemand

    Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

    Types de licences disponibles pour TrackSmart Scheduling:

    Abonnement

    Q. TrackSmart Scheduling prend-il en charge les appareils mobiles ?

    Appareils pris en charge par TrackSmart Scheduling :

    Android, iPhone

    Q. Avec quelles applications TrackSmart Scheduling peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par TrackSmart Scheduling.

    Q. Quelles sont les ressources d'aide disponibles pour TrackSmart Scheduling ?

    Ressources d'aide disponibles pour TrackSmart Scheduling :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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