TrackSmart Scheduling - Prix, fonctionnalités, avis et comparateur de logiciels

TrackSmart Scheduling

Online employee scheduling software

4.3/5 (232 avis)

TrackSmart Scheduling - Présentation

TrackSmart Scheduling is an online employee scheduling software that helps small businesses simplify staff scheduling processes, labor law compliance, payroll reporting, and more. All staff can access work schedules at any time, from anywhere via the web or mobile app. The platform serves a variety of industries including restaurants, retail stores, call centers, and hospitals.

TrackSmart Scheduling provides an autoscheduler tool that lets users create employee schedules in a flash. To save time, managers and supervisors can save regular schedules to repeat either on a daily, weekly or monthly basis. Employees can access their timetable, request shift swaps and time-off from any connected computer or smart device, at any time.

The employee dashboard keeps employees in the loop by displaying schedules, swap requests, upcoming shifts, and in-app messages in a single view. TrackSmart Scheduling helps facilitate team communication by providing an in-app messaging system, email and text (SMS) integration, and a public message board.

Payroll reporting features allow users to run reports at the end of a pay period using time clock data. Supervisors cancheck how many hours an employee was scheduled for, as well as keep an eye on workforce costs by pulling labor budget/cost reports. Upcoming and previous employee time-offs can be viewed for any time period.

TrackSmart Scheduling’s labor law compliance features ensure businesses that employees are getting the hours they need. Users can regulate work hours and prohibit shift changes that put employees into overtime, unless approved by a manager or supervisor. Users can quickly see if a shift is understaffed with TrackSmart Scheduling’s indicators that display whether hours have been filled or not.

Prix

À partir de
$24/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais, allemand

TrackSmart Scheduling - Avis

Note globale
4.3/5
88% d'avis positifs
106
Excellent
97
Très bien
24
Moyen
3
Médiocre
2
Horrible
Traduire avec Google Translate

An HR Solution for Timesheets and Time Tracking!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/12/2016
Provenance de l'avis : Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Avantages

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Inconvénients

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Summertime Scheduler

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/12/2016
Provenance de l'avis : Capterra

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.

Avantages

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Inconvénients

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap.
2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Great product... could use some improvements

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/12/2016
Provenance de l'avis : Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Avantages

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Inconvénients

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

A Life Saver!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 03/12/2016
Provenance de l'avis : Capterra

I love TrackSmart. It has been an absolute lifesaver in running my business. I create a work schedule and publish it to my employees and then I am out of the loop. If they have a conflict and can't make or don't want a shift, they offer it up and other employees can grab it if they want the extra hours. The system keeps track to make sure that nobody is taking too many hours and moving into overtime pay situation. I can easily view the work balance between employees with a single click. At the end of the pay period, with just a couple of keystrokes, I get a report of the total number of hours worked by each employee. The employees use the smartphone app to manage their work schedule as well as clocking in and out. It's amazing to me how simple the system is. It's exactly everything I was looking for in a scheduling system.

Avantages

Very simple to use. Employees can trade shifts without me being involved. Reporting at the end of the pay period is easy. The mobile app makes it simple for employees to clock in and out.

Inconvénients

I would like to be able to have my "standard schedule" that I can start with when creating a work schedule. The system does allow me to copy the schedule from past weeks but that will always include shifts that have been swapped out. I want to be able to start with my baseline schedule.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

We use TrackSmart to manage our employees time off.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/12/2017
Provenance de l'avis : Capterra

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Avantages

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Inconvénients

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

TrackSmart Scheduling - Prix

À partir de
$24/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

14-day free trial, no credit card required.
Basic: $22/month (billed annually) or $24/month (billed monthly) - up to 15 people.
Plus: $44/month (billed annually) or $49/month (billed monthly) - up to 35 people.
Premium: $64/month (billed annually) or $69/month (billed monthly) - up to 60 people.
Enterprise: $89/month (billed annually) or $99/month (billed monthly) - up to 100 people.

TrackSmart Scheduling - Fonctionnalités

  • Demande de congés
  • Gestion de la conformité
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Rappels automatiques
  • Rapports et statistiques
  • Tableau de bord d'activités

  • API
  • Gestion des employés
  • Gestion des recrutements
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des collaborateurs
  • Rapports en temps réel
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidaturess
  • Suivi du temps et des absences

Plus d'informations sur TrackSmart Scheduling

TrackSmart Scheduling - Principales fonctionnalités

  • Attendance monitoring
  • Automatic scheduling
  • Autoscheduler tool
  • Cost vs budget tracking
  • Daily, weekly & monthly calendar views
  • Email & text (SMS) messaging
  • Employee hour reports
  • Labor cost tracking
  • Labor law compliant break rules
  • Manual scheduling
  • Mobile & tablet app scheduling
  • Overtime regulation
  • Payroll reporting
  • Recurring schedules
  • Schedule reporting
  • Shift swapping
  • Staffing level indicators
  • Team communication dashboard
  • Time-off requests & approvals
  • Vacation tracking

Avantages

  • TrackSmart Scheduling allows users to create work schedules in seconds using the autoscheduler tool.

  • Employees can swap shifts, make time off requests, and clock in and out online or with the mobile app.

  • The employee scheduling program helps organizations to comply with labor law by preventing employees from working overtime, unless approved.

  • Managers and supervisors can check to see who’s punched into work from any connected computer or mobile device.

  • TrackSmart Scheduling enables users to view labor cost reports by day, week, or month, and accurately calculate payroll reports

  • TrackSmart Scheduling - FAQ

    Voici quelques-unes des questions fréquentes sur TrackSmart Scheduling.

    Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

    Types de licences disponibles pour TrackSmart Scheduling :

    À partir de: $24/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    14-day free trial, no credit card required.
    Basic: $22/month (billed annually) or $24/month (billed monthly) - up to 15 people.
    Plus: $44/month (billed annually) or $49/month (billed monthly) - up to 35 people.
    Premium: $64/month (billed annually) or $69/month (billed monthly) - up to 60 people.
    Enterprise: $89/month (billed annually) or $99/month (billed monthly) - up to 100 people.

    Q. Quelles sont les principales fonctionnalités du logiciel TrackSmart Scheduling ?

    Fonctionnalités du logiciel TrackSmart Scheduling :

    • Attendance monitoring
    • Automatic scheduling
    • Autoscheduler tool
    • Cost vs budget tracking
    • Daily, weekly & monthly calendar views
    • Email & text (SMS) messaging
    • Employee hour reports
    • Labor cost tracking
    • Labor law compliant break rules
    • Manual scheduling
    • Mobile & tablet app scheduling
    • Overtime regulation
    • Payroll reporting
    • Recurring schedules
    • Schedule reporting
    • Shift swapping
    • Staffing level indicators
    • Team communication dashboard
    • Time-off requests & approvals
    • Vacation tracking

    Q. Qui utilise TrackSmart Scheduling ?

    Utilisateurs habituels du logiciel TrackSmart Scheduling :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues TrackSmart Scheduling est-il disponible ?

    Langues dans lesquelles TrackSmart Scheduling est disponible :

    anglais, allemand

    Q. Quels sont les types de licence disponibles pour TrackSmart Scheduling ?

    Types de licences disponibles pour TrackSmart Scheduling:

    Abonnement

    Q. TrackSmart Scheduling prend-il en charge les appareils mobiles ?

    Appareils pris en charge par TrackSmart Scheduling :

    Android, iPhone

    Q. Avec quelles applications TrackSmart Scheduling peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par TrackSmart Scheduling.

    Q. Quelles sont les ressources d'aide disponibles pour TrackSmart Scheduling ?

    Ressources d'aide disponibles pour TrackSmart Scheduling :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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