Elation Health
Elation Health
En savoir plus sur Elation Health
Elation est une solution cloud d'EHR (dossier médical partagé) conçue principalement pour les médecins et les professionnels de santé afin de gérer leurs activités quotidiennes. La solution convient aux hôpitaux de petite et moyenne taille, aux unités de soins primaires et aux centres de pratique indépendants qui contrôlent leurs propres décisions concernant les EMR (dossiers médicaux informatisés). En plus de ses capacités de base en matière d'EHR, la solution offre des fonctionnalités de facturation et de gestion de cabinet. Cette solution web aide les professionnels de la santé à fixer des rendez-vous, à enregistrer les antécédents médicaux des patients, à organiser des calendriers, à définir des rappels et à gérer la facturation ainsi que le remboursement des assurances.
Avec Elation, les cliniques peuvent gérer l'ensemble du processus d'organisation des rendez-vous et de communication avec les patients, de la communication avant la visite, à la coordination pendant la visite et au suivi après la visite. La fonctionnalité de mise en page graphique affiche les notes importantes des patients programmés pour la journée. Les médecins peuvent établir un profil clinique pour chaque patient et le compléter avec des informations telles que ses antécédents médicaux, ses prochains rendez-vous, sa dernière ordonnance, etc. La solution intégrée permet également aux patients de prendre des rendez-vous en ligne, de s'enregistrer à la clinique, de communiquer avec les médecins en toute sécurité, de recevoir des factures et d'effectuer des paiements.
La fonctionnalité de recherche complète d'ElationHealth permet aux médecins de consulter rapidement les données médicales des patients (symptômes réguliers, signes vitaux, taux de cholestérol, etc.). Les médecins peuvent générer des ordonnances en remplissant automatiquement les scripts existants et en les partageant électroniquement avec les pharmacies internes ou externes, selon les préférences des patients. Grâce aux fonctionnalités de messagerie intégrées, les professionnels de santé peuvent communiquer eux-mêmes en toute sécurité les données cliniques des patients avec les collègues et les patients.
Elation est conforme à la norme HIPAA et certifié Drummond et ICD-10. En tant qu'application web, le logiciel est accessible à partir de plusieurs appareils, dont les ordinateurs portables, les smartphones et les tablettes.
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Avis
Vous avez déjà Elation Health ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Intuitive and a Huge Timesaver
Publié le 28/07/2024
I have used Epic and Cerbo. Epic was lots of screen changes to enter information. None of that in...
I have used Epic and Cerbo. Epic was lots of screen changes to enter information. None of that in Elation. Cerbo is basically a blank canvas, overkill for most things, and a separate filing cabinet drawer for everything making finding anything difficult. By comparison, Elation is SO. EASY. Saves time, less aggravation, more complete charts. I am so happy I started with Elation as I have no intention of changing.
Avantages
I love that I don't have to think about a chart layout while I am charting as the layout is already set up and you only need to fill in the boxes. It is very intuitive and the descriptors they use make sense. And everything is on one page! What to look at a previous chart? You can have it open right next to the chart you're working on. Same with labs. You can write a referral right from the chart and send it straight away. Most user boxes in the chart can easily be dragged and rearranged. Everything is easy, logical, and intuitive and thus a huge timesaver.
Inconvénients
When you are typing in a box, you have to hit "shift + enter" to move down a line and not down to the next box. That's really the only trick.
A con is that there is a little "x" in the bottom right of a box and if you accidently hit that, everything in the box is gone and there is no "ctrl Z' to get it back. You'll learn not to write long boxes because of this. Complaints about this have not resolved it.
No Fullscript integration.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Poor Onboarding and Customer Service
Publié le 24/06/2024
Onboarding has been a nightmare. I have had Elation for three months now and they still have not...
Onboarding has been a nightmare. I have had Elation for three months now and they still have not built my charts. That was the only way I was going to move EMR's-was if I didn't have to build all my own charts again. I was not given correct instructions for data download/upload and it has caused a huge lag. I have had to pay to keep both my old and new EMR open so I can have access to my patient data. I am having to build my patient charts as I see patients so they are not blank. I had a very kind onboarding person and she was very communicative. However, I think they may not have trained her properly or the entire system is not setup well. I have been handed over to the tech team and told some type of "retention" team was going to help as well. Have not heard from them yet.
Avantages
I like the fact that you can prescribe through SureScripts.
Inconvénients
The lack of customer service. I have been handed off several times.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible experience and getting worse
Publié le 07/11/2024
Difficult- regret using them, I did not expect them to remove the very features that I required in...
Difficult- regret using them, I did not expect them to remove the very features that I required in an EMR and very clearly communicated to them at onset
Avantages
When I joined they had great auto text reminders for appts and a great option to hire a part time employee
Inconvénients
Choosing Elation for my business has resulted in significant and immeasurable losses in both time and money. I had stringent criteria when selecting an EMR, and Elation met those needs initially. However, once I was fully integrated and reliant on their system, they removed key functionality that had been a dealbreaker in my decision to use their software. Their proposed solution was for me to hire additional staff to handle the added workload this change created—a costly and inefficient resolution.
When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely. This meant I had to pay a substantial ongoing fee just to mitigate a problem Elation itself caused by removing critical features that were in place when I signed up.
On top of that, Elation has redefined what it means to be a part-time provider, further increasing my costs. Originally, the part-time rate applied to providers seeing patients for fewer than 10 hours per week, a condition I verified before subscribing. Without notice, Elation changed this definition to any provider logging into the system more than three days a week will be charged as a full time provider. This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results. This is a completely unreasonable and arbitrary shift.
Customer service has become practically non-existent, leaving us with little support or recourse. Overall, partnering with Elation has proven to be an enormous mistake, leading to substantial operational and financial setbacks.
Pourquoi passer à Elation Health
Auto text reminders and good part time provider option- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Elation EMR for our small physician practice was a bad experience
Publié le 10/10/2024
I agree with the other reviewers that customer service leaves much to be desired. Mine is a very...
I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere.
Avantages
It is a decent basic medical chart with note storage and prescribing.
Inconvénients
The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart.
Alternatives envisagées
AthenaPourquoi passer à Elation Health
It seemed like the best value for the money, but now with a year's experience it is no longer a good value for the money.- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Physician review
Publié le 05/05/2020
It’s been a wonderful experience. The people are amazing and have always been helpful and caring. ...
It’s been a wonderful experience. The people are amazing and have always been helpful and caring. The software is excellent, I love it, lots of features that help me get my work done. Just fix the app!
Avantages
What I like most about my Elation software is that it’s quite intuitive to use. It feels like it’s built for a doctor. It works how it’s supposed to! It has everything laid out exactly how I want it. This software clearly was made with a lot of input from a practicing physician. Having used several EHR’s over the years, and hated all of them, I truly & absolutely love Elation. It’s fast and it thinks like my brain does.
Inconvénients
The smart phone app. No good. It doesn’t have enough features to really be useful. I can’t send prescriptions, which is terrible. I can’t see my schedule, I can’t make appointments. All it does is text message and often times that doesn’t work at all. I get very frustrated with it. This is something I really want and need. It’s been 2 years and I have zero improvements in the app. I’m not happy with that. Everything else is awesome!
Elation Health - FAQ
Voici quelques-unes des questions fréquentes sur Elation Health.Q. Quels sont les types de licence disponibles pour Elation Health ?
Types de licences disponibles pour Elation Health :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Elation Health ?
Utilisateurs habituels du logiciel Elation Health :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000
Q. Dans quelles langues Elation Health est-il disponible ?
Langues dans lesquelles Elation Health est disponible :
anglais
Q. Elation Health prend-il en charge les appareils mobiles ?
Appareils pris en charge par Elation Health :
iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Elation Health peut-il s'intégrer ?
Applications s'intégrant à Elation Health :
AdvancedMD for Mental Health, PracticeSuite, Tebra
Q. Quelles sont les ressources d'aide disponibles pour Elation Health ?
Ressources d'aide disponibles pour Elation Health :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
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Consultez toutes les catégories de logiciels trouvées pour Elation Health.
