--- description: Yext : qu'en pensent les utilisateurs ? Lisez les avis sur Yext, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Yext - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de localisateur de magasins](/directory/857/store-locator/software) > [Yext](/software/105003/yext) # Yext Canonical: https://www.getapp.fr/software/105003/yext Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/105003/yext?page=2) > Yext aide les entreprises à créer et à gérer des pages locales, des localisateurs et des écrans mobiles optimisés pour le référencement, augmentant ainsi la visibilité des moteurs de recherche sur le web. > > Conclusion : 114 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 114 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Yext - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, chinois, chinois traditionnel, espagnol, finnois, français, hongrois, italien, japonais, néerlandais, portugais, slovène, tchèque, turc - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Brésil, Canada, Chine, Corée du Sud, Danemark, Espagne, Finlande, France, Hongrie, Inde, Indonésie, Irlande, Italie, Japon, Lituanie, Mexique et 15 de plus ## Fonctionnalités - A/B Testing - API - Accès mobile - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Analyse de la concurrence - Analyse des comportements - Analyse des sentiments - Analyse du secteur commercial - Analyse visuelle - Asset Lifecycle Management - Authentification unique - Automatisation de la localisation - Autorisations basées sur les rôles - Benchmarking - Bibliothèque de contenu - Calcul de la distance - Cartes géographiques - Cartographie ## Intégrations (38 au total) - Adobe Commerce - AgencyAnalytics - Agendize - Binary Fountain - Dasheroo - DialogTech - Domo - Dynamics 365 - Engageware - Enhanced Reporting for Google My Business - GoSite - Google Data Studio - Google My Business Post Scheduler - Google My Business Pro Services - Greenhouse ... et 23 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de localisateur de magasins](https://www.getapp.fr/directory/857/store-locator/software) ## Catégories connexes - [Logiciels de localisateur de magasins](https://www.getapp.fr/directory/857/store-locator/software) - [Logiciels géolocalisation](https://www.getapp.fr/directory/1523/location-intelligence/software) - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) - [Logiciels de branding](https://www.getapp.fr/directory/302/brand-management/software) ## Logiciels similaires 1. [Asana](https://www.getapp.fr/software/90584/asana) — 4.5/5 (13618 reviews) 2. [Wrike](https://www.getapp.fr/software/9964/wrike) — 4.4/5 (3027 reviews) 3. [monday.com AI Work Platform](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (6076 reviews) 4. [Brand24](https://www.getapp.fr/software/101485/brand24) — 4.7/5 (254 reviews) 5. [Zoho Social](https://www.getapp.fr/software/102087/zoho-social) — 4.7/5 (3449 reviews) ## Avis ### "Lack of Help and Customer Service." — 2.0/5 > **Alexander** | *27 février 2018* > > **Avantages**: It's easy to use after learning on your own. Just don't expect them to help you, it's a shame cause previously in another company using this program I had high hopes of them delivering what they had said. > > **Inconvénients**: Mainly due to the lack of communication and customer service the company has given us. We feel this a breach of contract as they didn't come to an assistance. In addition we hope others to understand our frustration and be given the opportunity to double check everything before signing up. There is a reason they want you for a year - it's because they know you'll eventually see the value it has, which is honestly.... none. ----- ### "Great for Agencies who Create and Manage Citations" — 4.0/5 > **Madeleine** | *8 mai 2019* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: What I like most about this software is that it makes updating client information across listings fast and easy. Before Yext, our agency used to spend a lot of time updating hours, uploading photos, etc..now it can be done in a fraction of the time. I also love that Yext allows us to quickly add schema to a website that auto-updates when business information changes. > > **Inconvénients**: I least like that the integrations with Google My Business and Facebook must be set up separately. This sometimes gets overlooked by my staff or if we have trouble gaining access from a client, it will never get done. It would also be nice if social posting could be pushed to more than just Google My Business..for example Facebook, Instagram, Twitter. That could allow us to replace other software with Yext. One thing that would be nice is if Yext salespeople were able to help us better monitize the software as an agency. I've done a few meetings and phonecalls to try to come up with better ways to use and sell the software to clients, but they always turn into the Yext sales person trying to get us to commit more money to Yext. I'd love to get some ideas on how other agency partners are using Yext for their clients and selling the software/service with their service packages. > > Overall my experience with Yext has been excellent. It does everything it claims to do and customer service is always quick and helpful. ----- ### "Poor Experience All Around - Please Avoid" — 1.0/5 > **David** | *2 décembre 2022* | Gestion de l'enseignement | Taux de recommandation : 0.0/10 > > **Avantages**: I was very excited at first. The sales process was very smooth and the demo they showed was impressive. I also really like the Hitchhiker's idea for education and support. I was very excited, they have an impressive sales team, but unfortunately, that was the end of it. > > **Inconvénients**: -- Onboarding was all over the place. How we had to use the software was laughable. -- Interface (UX/UI) was anything but intuitive. -- Queries were extremely difficult to run without memorizing multiple steps and impossible to train staff on. -- Integration with GBP didn't exist, definitely not a Google Partner. > > When finally attempting to use the software it was unbelievably difficult, not applicable to our needs, and frustratingly unusable. Our first call with support was a joke. The support representative said, to "perform some functions" we had to go up to the URL and remove some text. I couldn't believe my ears. We quickly learned as an "agency" we could not connect GMB (GBP) of our clients to Yext because we were not the "administrators" of the accounts. This was a deal breaker. And, if we're able to get admin access there was a very specific process to connect with Yext, including "emailing their support team" before it could happen. We are currently using (2) competitors to Yext and this step is not required. In an attempt to fix the situation, Yext set up 2 meetings with us, which they canceled both at the last second. I have documentation and witnesses for all of this. I wanted to resolve the situation directly with Yext but their support after the sale has been a painful and poor experience. I am here to hopefully help anyone else to avoid this nightmare. I did an evaluation of 8 competitors in the space, and am frustrated that I got chose the wrong platform; as they will not refund our money. We have not used the platform at all, and are such a small business this hurts. ----- ### "Yext is the Busy Marketer's Solution to Updated Directory Listings" — 5.0/5 > **Utilisateur vérifié** | *6 avril 2021* | Produits laitiers | Taux de recommandation : 10.0/10 > > **Avantages**: Let me be real-no one likes updating directory listings. It's a thankless, tedious job. BUT...Yext makes it a thousand times easier. The user interface is very user friendly, the customer support is amazing and the results speak for themselves. Directory Listings is never a marketer's highest priority but it's an important aspect of customer engagement, Yext has made it easy for me to do that with the tools provided in the software. > > **Inconvénients**: We recently added their review response package to our agreement, I wish there was a way to bulk approve suggestions made by Google. > > Yext has saved me time and added so much value to my business. It is incredibly easy for me to quickly update my store hours, add holiday information, or open/close a location. The customer service team is proactive in suggesting ways to make my listings work harder for me. ----- ### "Simple Tool for Local SEO" — 4.0/5 > **Utilisateur vérifié** | *28 août 2021* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Yext makes local SEO easier by allowing agencies to manage multiple listings for businesses and individuals. Editing these listings across a wide range of networks and publishers can be done all within the platform and easily. > > **Inconvénients**: The platform can be difficult to learn when first setting up. The UI makes things difficult to find sometimes, as there are many features within the tool itself. Knowing what features are called and under which menu to find things can also be a bit difficult at first. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/105003/yext?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/105003/yext) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées