--- description: Smart Service : qu'en pensent les utilisateurs ? Lisez les avis sur Smart Service, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smart Service - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planning](/directory/233/scheduling/software) > [Smart Service](/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) # Smart Service Canonical: https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa Page : 1/12\ Suivant: [Page suivante](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) > Smart Service ajoute la planification, la distribution, la gestion client, les ordres de travail, la facturation, entre autres, à QuickBooks, pour en faire le meilleur outil de maintenance sur site. > > Conclusion : 269 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 269 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: My Service Depot - **Pays**: Lewis Center, É.-U. - **Entreprise fondée en**: 1992 ## Contexte commercial - **Prix à partir de**: 1,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Antigua-et-Barbuda, Bahamas, Barbade, Canada, Jamaïque, Saint-Christophe-et-Niévès, Saint-Vincent-et-les Grenadines, Sainte-Lucie, Trinité-et-Tobago, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Allocation de ressources - Antécédents professionnels - Application mobile - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Booking Management - CRM - Cartes géographiques - Champs personnalisables - Commandes récurrentes - Comptabilité - Contrôles/Permissions d'accès - Coût des tâches - Création de bons de travail - Devis ## Intégrations (7 au total) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) ## Catégories connexes - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels pour volets roulants et portes de garage automatiques](https://www.getapp.fr/directory/1479/garage-door/software) - [Logiciels pour métallerie et serrurerie](https://www.getapp.fr/directory/2111/locksmith/software) - [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software) ## Logiciels similaires 1. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5138 reviews) 2. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1440 reviews) 3. [FieldPulse](https://www.getapp.fr/software/105687/fieldpulse) — 4.6/5 (427 reviews) 4. [ServiceTitan](https://www.getapp.fr/software/104311/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.getapp.fr/software/101089/housecall-pro) — 4.7/5 (2739 reviews) ## Avis ### "Simple and easy to use excellent service and great customer support." — 5.0/5 > **Utilisateur vérifié** | *24 juillet 2018* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: This software has made the day to day struggles a breeze and customer handling easy, cannot remember a time not using this system > > **Inconvénients**: The day to day use of this service is great however if there was one thing I could change it would be the location of the calendar very bulky. > > Great Customer Support ----- ### "Good Product for Service and Installations" — 5.0/5 > **Brad** | *29 avril 2024* | Services environnementaux | Taux de recommandation : 8.0/10 > > **Avantages**: Ability to communicate job information between the office and the field > > **Inconvénients**: making changes to customer names if clumsy. > > Happy with the product. We use it to create, schedule, update, communicate and invoice hundreds of jobs per week. ----- ### "Beware before you buy." — 3.0/5 > **Larry** | *27 décembre 2017* | Sécurité et enquêtes | Taux de recommandation : 2.0/10 > > **Avantages**: Great Dashboard for dispatcher. It allows the dispatcher to customize how they operate and make great decisions. Wish there was a place to park unassigned calls. Nice interface with Quickbooks. Good overall features. Really wanted this product to work for us. > > **Inconvénients**: Serious security flaws that let your techs email your hard earned customer information to their personal email or worse yet your competitor with no tracking. Was told during sales demo this could be turned off with a "radio button". It was our number one reason for buying and explained up front. After purchase and during training we demanded to see how this was to be done and our trainer was honest and said the salesman was wrong and halted the training. They refused to change the mobile app to disable this. Gave them a few days they asked to address this and they could not demonstrate after several tries how this was to be done. The only viable suggestion was to lock down all the smart phones with a 3rd party mobile management software which would prevent our techs from receiving and sending troubleshooting documentation. We demanded a refund which was prompt but not the full amount despite the deception. The upper management will not return calls but instead sent me an emailed legal threat if I dared to review the product online. They actually used the word "Disparage" which is supposed to have a dishonest component to it. Everything here is honest. They plan to sue for liquidated damages for each negative review. Good product, dishonest salespeople and an upper management that doesn't care to try and win a customer or apologize for their salespeople's misplaced exuberance. > > None. We returned it for a smaller refund. ----- ### "Smart Service is the program we use on an hourly basis to keep our service business going." — 5.0/5 > **Milakaa** | *27 mars 2018* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Basic scheduling is very easy to learn, it only took me a couple of days to start scheduling basic calls. The rest involved mainly learning the service business that I work for in order to discover other needs within Smart Service. There is additional support via Smart Service's monthly webinars on various topics to assist with learning. I've attended 'Service Agreements' which I didn't know was possible until the webinar. I really like the reporting feature, it can generate useful data by request. For instance, pulling reports by customer location; if I want to view which customers live in South San Francisco I can easily create filters to do so. You really don't know how valuable a program is until your without it. We experienced our internet being down for half a day and had to go back to paper scheduling; that made us all realize how important Smart Service is to our business for sure\! > > **Inconvénients**: If you misspell a customer name after selecting 'new customer/prospect' and make it to the main customer screen, you have to go into QuickBooks to make the corrections although it is a new customer. It would be better for new customers only to keep it unlocked until save is selected. That would save some time; I don't make constant errors but it happens occasionally. Also, tracking technicians does not seem to work 100%. I've made sure that their tablets are syncing but only have three technicians showing up on the map. Sometimes it can take a long time to load a customer and that delays a call and time. Other than those three minor problems, I can't really think of anything else. > > Everything is organized for me, makes taking, tracking calls a breeze\! ----- ### "ACI Smart Service Review 09-21-2016" — 5.0/5 > **Denise** | *21 septembre 2016* | Sécurité et enquêtes | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of entering customers, service tickets, time keeping and the GPS tracking are great benefits of this system. For the most part our technicians have been easily trained on the process and it has cut down on a lot of their processing time in the field. > > **Inconvénients**: We have used the "Get Customer" or "Sync Customer" functions many times and since some of our office employees enter data directly into QuickBooks, we've lost a lot of email address and contact information on our customers. This information is critical to our database and it's very frustrating to try to rebuild. We have several labor descriptions for our business and the work tickets can be set up correctly for the type of labor on a service call, the information transfers to the invoice in QB correctly, but defaults to ONE labor description on the time cards. So I end up having to revise nearly ever time card entry to correct the labor code. Also have to change the service or installation name from the sales rep's name to the actual technician that did the work. This has made the payroll processing a lot more time consuming than it used to be when it was entered directly through the time card entry in QB. > > We have been using Smart Service with the IFleet portion for our technicians in the field for about 4 years now. Overall it is a very good system. ----- Page : 1/12\ Suivant: [Page suivante](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées