--- description: Smart Service : qu'en pensent les utilisateurs ? Lisez les avis sur Smart Service, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smart Service - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planning](/directory/233/scheduling/software) > [Smart Service](/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) # Smart Service Canonical: https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa Page : 1/12\ Suivant: [Page suivante](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) > Smart Service ajoute la planification, la distribution, la gestion client, les ordres de travail, la facturation, entre autres, à QuickBooks, pour en faire le meilleur outil de maintenance sur site. > > Conclusion : 269 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 269 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: My Service Depot - **Pays**: Lewis Center, É.-U. - **Entreprise fondée en**: 1992 ## Contexte commercial - **Prix à partir de**: 1,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Antigua-et-Barbuda, Bahamas, Barbade, Canada, Jamaïque, Saint-Christophe-et-Niévès, Saint-Vincent-et-les Grenadines, Sainte-Lucie, Trinité-et-Tobago, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Allocation de ressources - Antécédents professionnels - Application mobile - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Booking Management - CRM - Cartes géographiques - Champs personnalisables - Commandes récurrentes - Comptabilité - Contrôles/Permissions d'accès - Coût des tâches - Création de bons de travail - Devis ## Intégrations (7 au total) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) ## Catégories connexes - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels pour volets roulants et portes de garage automatiques](https://www.getapp.fr/directory/1479/garage-door/software) - [Logiciels pour métallerie et serrurerie](https://www.getapp.fr/directory/2111/locksmith/software) - [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software) ## Logiciels similaires 1. [FieldPulse](https://www.getapp.fr/software/105687/fieldpulse) — 4.6/5 (453 reviews) 2. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1457 reviews) 3. [ServiceTitan](https://www.getapp.fr/software/104311/servicetitan) — 4.4/5 (333 reviews) 4. [Service Fusion](https://www.getapp.fr/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [BuildOps](https://www.getapp.fr/software/131331/buildops) — 4.4/5 (177 reviews) ## Avis ### "Check the return policy\!" — 1.0/5 > **Rudi** | *24 mars 2016* > > **Avantages**: It is a good idea but we did not feel that the program was going to live up to what was promised. We also felt it was not very intuitive to use. > > **Inconvénients**: Communication regarding the return policy, which is a 30 day money back guarantee, for 40% of the cost. > > We purchased the software for techs to better be able to manage customer's information in the field. After using for 10 days we decided the program was not for us and we tried to return it. We were surprised to discover that of the $3700.00 spent only $1600.00 would be returned. The policy was not clearly explained and the only place I could find it in writing is buried in the user agreement. ----- ### "Smart Service from a Person who is not techie" — 5.0/5 > **Debbie** | *31 janvier 2023* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Improves the accuracy of billing by accurately tracking the time spent on each job.Increases efficiency by reducing manual time tracking processes.Optimizes service schedules and reduces travel time, increasing efficiency and cost savings.Improves customer experience by reducing response times. > > **Inconvénients**: May require staff training to ensure accurate time tracking.Potential for time tracking errors and discrepancies.May require a significant investment in technology and training.Potential for routing errors and inefficiencies if the system is not properly optimized. > > Inefficient work order processing and management.Inaccurate billing and time tracking.Poor route optimization and long response times.Incomplete service history records.BenefitsStreamlines processes and increases efficiency.Improves accuracy of billing and work order management.Provides comprehensive service history. ----- ### "Good in theory, but impractical in implementation" — 1.5/5 > **Ben** | *11 mars 2015* | Eau/gaz/électricité | Taux de recommandation : 3.0/10 > > **Avantages**: For the regular dispatching features, I was able to learn completely on my own with no instruction, becoming our in-house "expert." It is intuitive enough that I found solutions for problems that tech support thought had no work-around. > > **Inconvénients**: The program as a whole is outdated and clunky, built around Microsoft Access, limiting its modern application. For example, if you have a customer with 10 locations and 15 total jobs, and they change their billing address, you have to manually go change it 26 times, in a clunky system that is not fast at all. Adding a new customer takes forever, especially if you have a location and job to enter as well. There is also no feature to have an AP email for their default QuickBooks email, while still have primary contact's email prevalent. Scheduling is nice that a job can recur indefinitely, but if a job cancels, you have to change its recurrence pattern PRIOR to inactivating the job, or it still comes up on the schedule. It also has no features for a job to occur for a certain period of time, or to recur on a seasonal basis. If your customers have multiple services per invoice, it is a huge pain. The "Batch invoices to Quickbooks" feature requires the user to post each individual batch one. at. a. time. Again, on a slow, clunky system. Many of the advanced features have not worked for us at all, or were not as advertised in the demo. Granted, the most annoying part (the scheduler does not work for us) is largely due to our painfully slow cloud system, making it inoperable. If you want to print a schedule for each employee, be prepared to pay for an upgrade (ours was $600) so they can program a custom report for you, that is iffy on how often it works on the first attempt. (Ours works on the second attempt every time.) The "Prospect" feature is useless... it doesn't transition over to "Customer" well at all. It is also impractical to use many features integrated with Quickbooks-- it requires syncing for anything useful, and with a large customer database, that is completely impractical for the frequency required. Bill your customer a flat rate each month? Forget about it, unless you cheat the system and create two jobs-- one that is the real job for your employee and charges nothing, and one that only your accountant uses. Bottom line: It's intuitive to figure out basic functions, but there is SO much room for error, and something simple like an updated address once took me 2 hours to complete for our largest customer. They need to do a complete overhaul of their programming and add some basic features before I could recommend Smart Service to anyone. We've found that to make it work, it requires constant ingenuity to come up with a work-around for design flaws. ----- ### "Great Product & Great Support" — 5.0/5 > **Brad** | *20 janvier 2017* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. When ever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. > > **Inconvénients**: I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. When ever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. > > I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. Whenever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. ----- ### "Smart Service" — 5.0/5 > **Sholom** | *26 avril 2024* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well > > **Inconvénients**: I prefer to speak with a real person as opposed to a phone tree > > Excellent. I C would definitely recommend ----- Page : 1/12\ Suivant: [Page suivante](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées