Solution de gestion d'entreprise pour les départements informatiques et MSP
4/5 (17 avis)Kaseya BMS est une plateforme d'automatisation des services professionnels de nouvelle génération conçue pour permettre aux services informatiques et aux prestataires d'infogérance de disposer des outils clés nécessaires pour réussir dans le monde moderne de la gestion informatique.
BMS offre aux utilisateurs une interface facile à utiliser, qui permet aux utilisateurs de se mettre au courant plus rapidement et d'être plus productifs à long terme, tout en offrant la profondeur et la personnalisation requises pour répondre aux différents objectifs commerciaux des différentes équipes.
Kaseya BMS est équipé de tout ce qui est nécessaire, à un prix abordable, une fraction de la concurrence. BMS aide à réussir avec les meilleures solutions pour la gestion de projet, le CRM, le suivi du temps et la facturation, l'inventaire, les finances et le centre de service.
Avantages
easy to use, web based, easy deployment with support, some accounting software integration are available, not expensive.
Inconvénients
creating custom reports and workflows can be confusing. The ticketing system works well, there are some negative point to it as to automatically updating customers, you have to remember to apply templates to tickets in order for them to be updated.
Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall.
Avantages
It is quite simple in comparison to some major players such as Autotask and Connectwise.
Inconvénients
It does make some attempts to offer deeper functionality such as project management, but the features are too shallow to really allow for mutil-team, multi-project management. This goes for other modules.
I do like the fact that these are organic features and not added on haphazardly.
Avantages
Kaseya is a great tool not only to manage machines, but to also maintain them. Installing an agent is a breeze, and running scripts is easy to learn. Patch machines, remote to them, push software and set security protocol all through one system
Inconvénients
Scripting maybebturn off some people but their are great tutorials and a support team to assist you in tweaking your needs.
We use it for managing our customers, so it is easy to gain remote access, set customer in the system and manage our internal users
Avantages
We use the VSA and BMS, hosted version of Kaseya, and the ability to access it anywhere is great, it's easy to gain remote access and set control.
Inconvénients
some configuration can be cumbersome, the navigation tabs are not always easy to navigate or figure out what is meant to be where within the page.
The primary benefits of Kseya BMS is the ability to organize our clients, track changes in the ticketing system as well as simplify our billing through one tool.
Avantages
What one of the best parts of Kaseya BMS is that is ti web based. No specific, Operating System or browser needed. This allows our technical team to work in this system anywhere anytime.
Inconvénients
The most significant drawback seems to be the reporting and granular configuration of options. It is difficult to find a 'multi-tenant RMM tool withj this much power and every feature.
Voici quelques-unes des questions fréquentes sur Kaseya BMS.
Types de licences disponibles pour Kaseya BMS :
À partir de: 35,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Kaseya BMS.
Utilisateurs habituels du logiciel Kaseya BMS :
Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles Kaseya BMS est disponible :
anglais
Types de licences disponibles pour Kaseya BMS:
Abonnement
Nous n'avons pas d'informations sur les appareils pris en charge par Kaseya BMS.
Applications s'intégrant à Kaseya BMS :
IT Glue, QuickBooks, QuoteWerks, Quoter, xMatters
Ressources d'aide disponibles pour Kaseya BMS :
FAQ, Forum, Support téléphonique
This is a good program, there are modules for everything, so you could run or company on this software only. It does not integrate with every accounting software but i do believe it work with Quickbooks.