Premier

We are very pleased with the software. The ability to connect project management with accounting has made us much more efficient. Overall, we are excited about our decision. What makes Premier an even better decision for us, is the customer service and support staff. We have had the pleasure of working with Aisha over the past couple of months to iron out some of our implementation process and she has gone over and above any of our expectations.

There have been some learning curves coming from QB. In my opinion, QB has set a standard for accounting softwares where the rest of the industry has followed suit. Cons are not necessarily from the software, but in breaking habits that had become "our" normal.

I love the Project manager dashboard. It makes it easy to click on hyperlinks to find all the details I need and to explain my needs to non- accountants.
The price point is amazing, I was unable to find another ERP solution in the market at the price point
I love that I can click on a number in the Income Statement Report and all the details are displayed
Unlimited document storage is great!
The workflows for approvals of AP, PO, and CO is very helpful too- no more paper!

The foreign exchange functionality could be improved, but at there is foreign exchange of any kind at this price point.
I would like more help after implementation with making custom reports/ webinar on how to customize system. Its too busy during the implementation to work on customization
I don't like forced password resets
The mobile AP could use improvement, very slow when entering labor time hours

This is a proper accounting system that encourages the disciplines that promotes scalability, completeness and consistency in operations. An outgrowth of that are the tools and processes that support the financial project management aspects including job cost tracking, reporting and billing. The controls around change orders, other modifications to the original contract, subcontractor compliances and a host of other facilities allow for professional and thorough handling of the real aspects of custom home building and large renovation projects.

Transaction-level automation... with time as a crucial element in a fast-paced environment, I would like to see feeds from our financial institutions so that manual re-keying is a thing of the past. I hear they are working on this, as I realize it is no small task and is very expensive to implement). In a mobile world, the IOS app should be included and be robust enough to get work done in the field ( I've never used it because we don't have a subscription to it).

It is easy to get around the software. It is great to store all documents in one area. The drill down capabilities make it easy to get to documents without having to do dig for paper in a file.

The financial reports are amazing. There are so many options it is great. You can make your own, but the canned solutions make month end reporting a snap.

There is a job dashboard that will show you everything about a job at a glance. I am in this quite often for varying reason. There is a lot of information in a snapshot.

I like that Jonas listens to the users and implements options that make sense. I also have a main go to person for customer service. He is amazing and listens. While he may not always agree, he will point out the reasons my solution will not work. Most of the time, he takes it to the team to further action.

They have a great online search area. While there isn't a ton of people contributing, there are a good number that are consistent with good best practice advise (users like me).

Check writing with lien waivers is a bit cumbersome. I can't wait for lien waiver tracking to be automated. There are so many fields we use, but Jonas doesn't use them in any way. For example: email addresses are just there, it would be nice if you could email people directly using these fields (invoices and pay apps?)

Adhoc reporting does need some help. I am used to being able to get to all the fields and I cannot always get to the field I need.