Premier

Job Budget control screen and interactive reports on job costs in real time. Implementation team was phenomenal at helping to deal with the challenges of leaving an inferior software.

The migration from quickbooks was very challenging and time consuming. But that is much more an indictment of quickbooks than it is of Jonas.

This a robust software that includes both financial management and project management functions. Having both functions under one platform is fantastic for our operations team. The full suite of project management functions means that we do not need additional software to fill gaps in functionality. The best feature is the customer support! The team at Premier actively seeks our feedback, always makes themselves available when we have major issues or simple questions, and the actually use the feedback to develop new features that make the software easier to use. The fact that we can make a suggestion and have it implemented in a relatively short time frame is extremely valuable to us.

At the start there is a bit of a learning curve, but the software is very intuitive so people learn quickly. There were some modules that were slightly cumbersome but Premier has been pushing significant updates that have solved those issues and expanded functionality significantly.

I especially like that there seems to be a function for everything I could imagine or want. Most of it I haven't begun to use yet but slowly I am learning more of it. The Premier help team is critically important in helping me learn the skills I want and need when I want them.

I also really like how Premier won't allow information to be entered without all the required information. Makes it very easy to not miss critical details.

I found the learning curve steep, especially with respect to how the program "thinks". The trickiest part was understanding how information flows through the system.

Although I do not like the program I have been impressed with the support I receive when needed. Tharani has been an amazing help to me.

The amount of steps to create anything!

I like most about Jonas Premier is that they are always developing new improvements and are always working with their clients to make sure they get the most out of the software with fast response to questions and willingness to set up 30+ minute meetings with a specialist to address any concerns at no cost.

Adding a feature to notify internal mangers of pending approvals would be a great benefit.