AdvancedMD Billing Services

Being able to process payments in various Windows and the ease to search for an account in almist every tab

The reporting is not very user friendly and is not very easy to create a report to get what you want

Advanced MD does everything All the other software for medical office billing software does. Most billing software does the same thing, the difference is how they do it. For our business and the way we interface with our customers this software was a good fit
The cost was designed in such a way that corresponded to our needs. I read all the reviews that I could find. Many good ones. The bad reviews were based mostly on issues not related to the actual function of the software.
Each person has to select software based on their business operations. I personally looked in depth at several billing software programs and could have used any of them. This one just got our operations best.

I don't actually use the software so this question is not possible for me to properly evaluate.

Ins verification feature is quick and easy. On line chat feature is helpful, and all vendors have that feature.

Cost. Add on costs for every thing. No billing support help. They charge for that. The initial set up for master carriers had errors and they wanted to charge me to fix that. AMD wants to DOUBLE our monthly cost for adding 1 single provider that will add only 10% more revenue for us. Thus, we can not afford to add more staff PRN! Implementation was long & painful and not thorough.

Most of it makes sense in a synopsis = I have not been a computer user overall and to actually begin with this system on a daily basis was a definite concern to me ,sleepless nights, that kind of thing. However, there was nothing to be concerned with. Its too easy!

Little to least like because it is well thought out. The questions can easily be answered by the tech support or our billing service. They interface with us and I can go directly to them if I get confused on any new topics. I have had difficulty with tech support realizing I am a contact person for our office, they seem to not have that on file although I have had our billing service address listing me numerous times and if any complaint - the tech support level one tries hard to address questions but it did take me far too many times w/level one techs to finally send me to have a repeated issue resolved by a higher tech dept. in your system.