Naylor AMS Solutions - Prix, fonctionnalités, avis et comparateur de logiciels

Naylor AMS Solutions

Online association management software with website design

4.2/5 (26 avis)

Naylor AMS Solutions - Présentation

Naylor Association Management Software (AMS) is an all-in-one cloud hosted solution that bundles membership administration features with website content management. Via the assignment of dedicated setup, implementation and on-going customer support, association users can seamlessly migrate existing membership data over to the Naylor platform. From a selection of three subscription-based editions offering unlimited staff access, scalability ranges from 10-75k contact records with optional feature modules. As standard each includes membership and dues management, event/committee management, registration, website development with hosting, financial/donation management, reporting and messaging support.

Advanced modules go on to include exhibitor and booth sales management, support for serving blogs, online quizzes/polls, surveys, forms, membership forums and job boards. Naylor can also facilitate product sales and digital downloads, banner ads, newsletter distribution, subscriptions, task management and the establishment of a document resource library. More generally, integrated website design services include consultation on branding, content and how advertising maximizes monetization. Choose to integrate the system with an existing website design, any third-party domain or opt to develop a new online presence from scratch.

Prix

À partir de
$195/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Naylor AMS Solutions - Avis

Note globale
4.2/5
85% d'avis positifs
14
Excellent
8
Très bien
1
Moyen
2
Médiocre
1
Horrible
Traduire avec Google Translate

Website, event registration and online directory work together seamlessly.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/10/2016
Provenance de l'avis : Capterra

We've been using Timberlake now for about 3 to 4 years. The website, event registration portals and online membership directory work seamlessly together. Now, no AMS is 100% "everything," but I think Timberlake comes pretty close. And, when issues arise, their customer service and support staff are on it. I would recommend it.

Avantages

Combines the things we needed all together in one platform: website, membership directory, "true" online event registrations capable of accepting credit card payments, or members can choose to be invoiced. The system also tracks continuing professional development hours if the certification is linked to the event, though this has been somewhat problematic for whatever weird reason. The Timberlake team/developers continue to investigate. I think all the people at Timberlake are very helpful, friendly, supportive and knowledgeable--and quick to respond if there is an issue.

Inconvénients

Our membership is by firm, rather than individual. And under the firm membership there are usually several individual names listed that are firm personnel. Anyway, often firms have a change of address. So to update the records I have to update the firm record and all the individual records associated with it. The system cannot do a "universal" update for that particular member/firm. Part of the reasoning behind this I'm sure is that often there are people listed in branch offices--and they have a totally different address than the primary. This is just one small example.

Réponse de Naylor Association Solutions

Merideth, Thank you for taking the time to write an informative review. The weird issue with your PD system is still very much an active case with our development team and we expect to see resolution very soon.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduire avec Google Translate

Excellent. The software and website update process went very smoothly and stayed on schedule.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/04/2017
Provenance de l'avis : Capterra

Avantages

The database tying in with the website is definitely the best feature. Members are able to update their profile, register for events and monitor their account through the website on their own. This feature allows staff members to easily setup event forms, invoices and track members who regularly attend functions. Without this feature it would be extremely time consuming on all staff members to prepare for events.

After our update the ease of use on the administrative side was much better than before. In the beginning we were not 100% satisfied with the product. Through conversation with Timberlake support we realized that we needed the updated software and a facelift for our website. I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.

Inconvénients

Since we fixed a lot of our issues that we had by updating our software, we don't have many cons of the product. One item that our members are asking for is an app. Having an app that would be directly integrated with Timberlake and our website so members could register for events via their phone would be fantastic!

Réponse de Naylor Association Solutions

Alyssa, we're pleased to hear about your recent success with our software. While we don't have plans to build our own event app in the near future, I can share that we're working on some pretty good stuff that will greatly open up your options for easy use of 3rd party event apps. In the meantime, our event registration process is mobile responsive and allows registrants sign up from their mobile devices.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

The Naylor team is incredibly professional and supportive.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/10/2017
Provenance de l'avis : Capterra

We looked for an AMS solution for more than a year. We are extremely happy we chose Naylor.

This product exceeded our need for cost, functionality, implementation time frame, and professional website interface.

NASS now has a professional AMS which we are all very proud to present to our membership.

Avantages

The ease of use and feature set for the price cannot be beaten.

I have experience with other AMS solutions, including custom software. The Naylor AMS is very full-featured, very easy to use and looks great on the web - all at a very reasonable price.

The user experience within the finished product is very high quality. The website offers great options for appearance and navigation, and the software is able to meet our unique pricing, payment options and member benefit offerings.

The workflow necessary to support the system is very streamlined. Our AMS Manager was able to train our processing folks and have the software fully operating within days. The ongoing work tasks necessary to manage the data, transactions and support our members are also streamlined - we spend much less time processing member, event and professional learning data than we used to while presenting a much more professional website front-end than we used to.

Inconvénients

There are not many items we were unhappy with. A couple which could be improved are the ability to support more membership data imports and bulk updates, and a little more robust report writer. The data import/bulk upload feature is really an important one. There are dozens of reports, with lots of filters which can be applied, but a true custom report writer would add some welcome flexibility.

Réponse de Naylor Association Solutions

Tony, we're pleased to hear about the value you're receiving from our AMS and team. Thank you for the kudos! Regarding your comments on the import process and reporting system, good news, those are both notable items on our roadmap so we hope to strengthen those offerings for you soon.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

It's scary to move, but I'm sure glad we did

Publié le 20/04/2016
Provenance de l'avis : Capterra

This is our association's third web site in the 16 years I've been with this organization. I was not involved in the build out of the first. I was heavily involved in the second (which was custom built for us and eventually started breaking for lack of updating...which we didn't understand we needed to do until it was too late). And I was heavily involved in this third Timberlake decision and build out.

It took us a while to get the build started. Day-to-day association matters were more pressing and the Timberlake team was patient (though our contact kept changing because there were changes going on there as a result of the Naylor purchase). Finally, we buckled down and started learning how to build. The build itself was not all that intuitive and I relied heavily on our contact. Too late in the process we realized we could simply pay Timberlake for them to transfer the content to the site. Things would have gone much faster had we known that earlier, but I think Timberlake web development folks aren't trained in sales so I had to mention that we were thinking about hiring a third party before our Timberlake contact said "oh we can do that". Things went a lot faster after that and we were able to launch on schedule. One of our team members who'd been through multiple web site builds said they'd never seen a web launch go so smoothly.

We've been thrilled with the robustness of the admin side of the site and, more importantly, our members are very happy with some of the new features were offering them via Timberlake. There are always improvements from our view, but the thing we're most excited about is the fact that the Timberlake team is actively listening as they plan module/feature improvements. Not only do they ask for feedback directly, but they also have a users group that meets monthly.

Our new site has been up for 4 months now and I'm so pleased with how it works for our team and our members. We're looking forward to continuing to work and grow with Timberlake.

Réponse de Naylor Association Solutions

Elizabeth, we're pleased to hear that you and your members are happy with the new system. Thank you for the feedback about your implementation experience. I'm sorry the content transfer service was not offered to you earlier on in the process. We recently introduced a new "concierge" offering to our new clients to help with the lion's share of setup and content migration. We're always looking to improve so please continue to share your ideas in the user group or any other preferred method to reach out to us.

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

Outstanding Experience in All Aspects

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/03/2017
Provenance de l'avis : Capterra

PACE made the decision to migrate from our current platform to something that was more user friendly for our staff and our members. We were also looking for a platform that could save us money as well since we are a non-profit. From the moment we viewed Timberlake, we knew it was the system for our Association. There was far less programming on our side and the ease of use when adding events, removing events, adding members, etc. was unbelievable, The implementation process was relatively painless. The last time we switched platforms, it took us 6 months. While we did have a quick turn with Timberlake, we were able to complete the migration in 3 months! What's even more astonishing is that Timberlake did the bulk of the heavy lifting and communicated progress every step of the way. They made the implementation process so easy for us and even after we launched, they have been there to hold our hand as we train our staff and our members. We are only 2 months into our live launch, but we have been so happy that we made this move! From the contract negotiations, to implementation, training and finally launch, I have nothing but positive things to say! First rate organization and team!

Avantages

Easy of use for staff and membership, communication and expectations from Timberlake to us!

Inconvénients

There isn't anything that we dislike. We are having some learning lumps because we were so used to working with our old system. Like anything new, we have to become more accustomed to the new system and how to do things.

Réponse de Naylor Association Solutions

Christine, thank you so much for the kinds words. We especially love hearing about your implementation experience since we know our approach is unique to the industry and was designed specifically to make the process much less burdensome.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Naylor AMS Solutions - Prix

À partir de
$195/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Naylor AMS Solutions - Fonctionnalités

  • API
  • Base de données de contacts
  • Intégration des médias sociaux
  • Paiements électroniques

  • Base de données de clients
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Naylor AMS Solutions

Naylor AMS Solutions - Principales fonctionnalités

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Banner Ad management module available
  • Build, integrate & manage member-facing websites or portals
  • Committee Management
  • Daily automatic data backups
  • Document resource library module available
  • Dues Management
  • Event Management
  • Exhibition & Booth Management
  • Integrate with an existing site or third-party URL
  • Integration options for popular social media channels
  • MS Excel import, plus data conversion from multiple sources
  • Mail blasts and online newsletters
  • Member Database
  • Member Portal
  • Module available for product sales & digital downloads
  • Nonprofit Membership
  • Optional provision of online jobs boards
  • Payment Processing
  • Scalable contact database with import and migration support
  • Surveys, ballots and form building capabilities
  • Website Management

Avantages

  • Naylor AMS promises an all-in-one solution for supporting membership management, contact recordkeeping, event registration and financials.

  • Cloud-based packages are scalable by members, bundling website design services for building new public portals or integration with existing domains.

  • A “concierge”-style implementation package supports the migration phase from older existing processes and databases, with personalized setup and start-up training.

  • Data improvement services are provided to cleanse membership records, remove duplicates and optimize database performance to improve overall member management.

  • Import data from Microsoft Excel or convert from a single file competitor format as standard, while advanced options offer data conversion from multiple sources.
  • Naylor AMS Solutions - FAQ

    Voici quelques-unes des questions fréquentes sur Naylor AMS Solutions.

    Q. Quels sont les types de licence disponibles pour Naylor AMS Solutions ?

    Types de licences disponibles pour Naylor AMS Solutions :

    À partir de: $195/mois

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    Q. Quelles sont les principales fonctionnalités du logiciel Naylor AMS Solutions ?

    Fonctionnalités du logiciel Naylor AMS Solutions :

    • Application Management
    • Association Membership
    • Automatic Renewals
    • Banner Ad management module available
    • Build, integrate & manage member-facing websites or portals
    • Committee Management
    • Daily automatic data backups
    • Document resource library module available
    • Dues Management
    • Event Management
    • Exhibition & Booth Management
    • Integrate with an existing site or third-party URL
    • Integration options for popular social media channels
    • MS Excel import, plus data conversion from multiple sources
    • Mail blasts and online newsletters
    • Member Database
    • Member Portal
    • Module available for product sales & digital downloads
    • Nonprofit Membership
    • Optional provision of online jobs boards
    • Payment Processing
    • Scalable contact database with import and migration support
    • Surveys, ballots and form building capabilities
    • Website Management

    Q. Qui utilise Naylor AMS Solutions ?

    Utilisateurs habituels du logiciel Naylor AMS Solutions :

    Entreprises de taille moyenne, Administration publique, PME

    Q. Dans quelles langues Naylor AMS Solutions est-il disponible ?

    Langues dans lesquelles Naylor AMS Solutions est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Naylor AMS Solutions ?

    Types de licences disponibles pour Naylor AMS Solutions:

    Abonnement

    Q. Naylor AMS Solutions prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Naylor AMS Solutions.

    Q. Avec quelles applications Naylor AMS Solutions peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par Naylor AMS Solutions.

    Q. Quelles sont les ressources d'aide disponibles pour Naylor AMS Solutions ?

    Ressources d'aide disponibles pour Naylor AMS Solutions :

    Base de connaissances, Support en ligne, Support téléphonique